Construction Supermarket Reviews 45

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

We used construction supermarket went with Darren Street Elite Construction Ltd Kent. Out of 3 recommend by cs. Extension finished January/February 2022 although meant to finish beginning November 20... See more

Rated 5 out of 5 stars

Approached Construction Supermarket after a few bad meetings with other companies. Found these guys to be clear and precise with explaining what was required and how long works would take. From st... See more

Rated 1 out of 5 stars

I used Construction Supermarket to find a builder, eventually settling with Black Pegasus Ltd. This builder did not finish the job and informed me he is dissolving the company. My original contact... See more

Company replied

Rated 1 out of 5 stars

Don't trust this company. They approached me after my planning permission was approved and promised to bring in specialists for the project I was undertaking. They have a few builders they work with... See more

Company details

  1. Construction & Manufacturing

Information provided by various external sources

Construction Supermarket set out with one goal – to change the construction industry for the better. Designed and developed over the last three years, we have implemented a unique market strategy that works for Contractors and Clients alike, which means there’s minimum risk to either party. Our platform has been designed to take the worry out of a build. Although we’re not a building company, we’re an introductory service for clients who need construction work. Putting them in touch with verified builders who they can trust. We have taken great steps to minimise the risk associated with choosing a contractor. First of all, we take out an insurance policy on your behalf. Then we stage check your build to ensure the work detailed is being carried out to an acceptable standard. Each of our contractors go through a screening process to ensure we only back the best in the business.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

45 reviews

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Rated 1 out of 5 stars

State that they vet all builders - but don't

State that they vet all builders, yet sent someone round that has only been in business a short while, another builder didn't turn up. Very misleading.

November 18, 2021
Unprompted review
Construction Supermarket logo

Reply from Construction Supermarket

Hi Rob,

I’m sorry to hear your experience with us wasn’t 5*. I am aware of your project and I agree a builder missed an appointment which we made you aware of the second we were informed. It’s unfortunate you don’t see the compassion in a family emergency but we did offer an immediate replacement.
On your second point, the builder who had only been active a short while had been trading 10+ years but turned LTD 2 years ago which fits our model perfect. They have been through the same stringent checks as has everyone who we endorse.

I know Ben had spent time on the phone with you in an attempt to find resolution but you rejected saying you had found an alternative.

I would welcome a call with you to discuss the above.

Andrew Coombe
Director

Rated 5 out of 5 stars

Touch of class!

Touch of class!
What an amazing company and service. I was highly recommend Construction Supermarket by my architect to complete my build and I can see why.
Spending 370k on a building project made us very nervous but Construction Supermarket made it a stress free experience and really did give us our dream home.

November 14, 2021
Unprompted review
Rated 1 out of 5 stars

My honest advice would be to steer clear

My honest advice would be to steer well clear of this organisation. I can only base this advice on our personal experience which involved, promises/ assurances made regarding agreed timeframes for work as well as assurances regarding a level of oversight of our project. Neither were adhered to, communication was extremely poor and ultimately following one excuse too many we decided to deal directly with the builders, thus doing what they purport to be their job for them. I do not use the term charlatan lightly but in this case I am sorely tempted.

November 4, 2021
Unprompted review
Construction Supermarket logo

Reply from Construction Supermarket

Hi Steve,

It’s a shame you feel that way. Our role in your particular project was not to project manage. You came to us in search of a builder which we diligently done, installed a personal guarantee against your project. Amongst two external inspections which will be free of charge and all of which is free for you. Full Project management is something companies charge large sums for and this is not something which was agreed. We have assisted with the delay in building control and ensuring the contractor was diligent.

I’m sure we will speak in the coming weeks once your inspection is booked in.

Kind Regards
Construction Supermarket

Rated 5 out of 5 stars

Happy to recommend

Happy to recommend. Great service, great experience and certainly made life easy for us. I read the website and the marketing back-to-back so knew what to expect. They delivered on their promise which is certainly rare in 2021!
The general consensus across the reviews here is you wont be disappointed, and you certainly wont. ITS FREE

August 6, 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding

Outstanding, great communication, had 3 quotes promised, and chose the one I wanted. Project completed on time and good support from these guys. Truly amazing service and everyone should consider using them. We definitely will if we need building work done again.

June 18, 2021
Unprompted review
Rated 5 out of 5 stars

5 Star all the way! Great service to the construction industry.

Since I started working with Construction Supermarket I can only praise the service they give to clients. As a building contractor, they have helped and supported me with any questions or concerns. 100% recommend if you are a builder looking for more work and 100% recommend customers looking for a company to deal with all the hassle of finding a builder. 5 star all the way.

June 18, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic !!

Fantastic !!!

I cannot recommend these guy enough, they have been fantastic !!

Would highly recommend !

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent!

I would highly recommend construction supermarket, from start to finish they were reliable, efficient, great communication, I cannot thank them enough, I would defiantly use them again and would highly recommend them.

Thanks again

March 5, 2021
Unprompted review
Rated 5 out of 5 stars

Peace of mind!

Construction Supermarket have been a huge help and gave us peace of mind from start to finish of our extension. Estimates came in quick, great customer service and the work was flawless - definitely recommended!

December 9, 2020
Unprompted review
Rated 5 out of 5 stars

Great service - highly recommended

After receiving permission to go ahead with our work it was a pleasant and welcoming surprise to receive the information and expertise from Construction Supermarket. The professionalism that followed was the reassurance that I needed to take my project forward.
From communication, to detailing and just the all round level of support was a great comfort especially when you're placing a sizable amount of your own personal money into it.
I would like to say a big thank you for getting me from A to B as smoothly as possible.
I would highly recommend Construction Supermarket to support you with your projects.

December 9, 2020
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Construction…

I would highly recommend Construction Supermarket. They are efficient, professional and very helpful. My enquiry was dealt with swiftly and without hassle - nothing was too much for them and they were accommodating to each of my circumstances. Thanks again!

December 8, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic company really glad I got in contact

I used construction supermarket for a recent loft conversion. I received a letter through the post and thought I’d give them a try. I was in communication with Andy and was provided 3 different quotes from 3 different companies associated with construction supermarket. I went with who I thought was reasonable price but I must say all was within a fair region.

Andy was very helpful, throughout the build and and throughout different stage checks. He Let me know exactly what was going on at all times and made me feel really comfortable and safe with the project.
I would 100% Youse construction supermarket again for my extension in a couple years and highly recommend to others.

Thank you all the team at construction supermarket.

November 23, 2020
Unprompted review
Rated 5 out of 5 stars

I used Construction Supermarket for a…

I used Construction Supermarket for a side and rear extension on my property. I can't say anything else other than.... what an experience!! The guys walked me through every step, made the whole experience of having building work done absolutely effortless. I would not hesitate to recommend to absolutely anyone. So pleased 7with the result, can actually say I have ended up with my dream home. Thank you guys so so much.

November 23, 2020
Unprompted review
Rated 5 out of 5 stars

I used Construction Supermarket for my…

I used Construction Supermarket for my project and the team there were fantastic. I received quotes from 3 different builders, 2 of which I didn’t like but the 3rd managed to hit my budget and the quality of work has been great.

Turnaround time was awesome and I got my quotes back after a week so was able to compare quickly.

Definitely recommend if your looking for a good builder and a support mechanism attached to help.

November 19, 2020
Unprompted review
Rated 5 out of 5 stars

Construction Supermarket

Construction Supermarket are a brilliant team. They have done many projects for us. We work a lot with Harry, who's great!
The whole team are highly skilled, professional, reliable and honest. Just what you need when looking for a building company.

November 18, 2020
Unprompted review

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