Consumer Attorneys PLLC Reviews 169

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, and quick response times. However, some people were dissatisfied with how their claims were handled, specifically mentioning instances where their proof was not considered or their case was quickly dismissed based on one-sided information.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness, attentiveness, and... See more

Service

Customers consistently note positive experiences with service. Reviewers appreciate the expertise and... See more

Claim

Reviewers highlight ambiguous aspects of claim. Many customers report positive experiences, with some... See more

Response time

Reviewers mention positive feedback about response time. Many customers highlight the responsiveness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I came to Consumer Attorney’s PLLC back in May of 205 due to someone’s criminal records being placed on mine. As this was something that was very troublesome and caused so much stress to not only me b... See more

Company replied

Rated 5 out of 5 stars

Nisan Zaghi is an amazing attorney! He helped achieve better results than I expected. Much credit goes to the Consumer Attorneys team for their help and guidance along the way. All my questions and co... See more

Company replied

Rated 5 out of 5 stars

Attorney Nisan Zaghi and his team helped me receive a settlement much larger than I was expecting. I was struggling to clean my credit report with something that I did not do. Thanks to Nisan my credi... See more

Company replied

Rated 5 out of 5 stars

Alicia was my Paralegal and she was so understanding and was so nice. She addressed all my concerns I contacted these guys because a family member used my identity to open numerous accounts that the c... See more

Company replied


Company details

  1. Law Firm
  2. Lawyer
  3. Legal Services

Written by the company

We are a national consumer protection law firm staffed by experienced legal professionals. We protect consumers by offering comprehensive assistance to fix errors in credit reports, background check reports, and tenant screening reports, stop debt collection harassment, help people recover from identity theft, and get compensation if eligible. With 25+ years of combined practice experience, we have cultivated trust with over 10,000 clients, achieved over 5,000 settlements and verdicts, and recovered $100+ million for our clients. If you're facing any type of consumer protection struggle and you've suffered financial, reputational, professional, or personal harm as a result, Consumer Attorneys can help. You can reach us easily by phone (+1-877-615-1725), email (info@consumerattorneys.com), or the online intake form or virtual chat options available on our website (consumerattorneys.com). From coast-to-coast, we're always right where you need us to be. Trust us to take it from here.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

169 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

going above and beyond…

Everyone involved in my case was very polite, thorough, and eager to help, especially Bruno West. My situation was resolved

May 19, 2025
Unprompted review
Consumer Attorneys PLLC logo

Reply from Consumer Attorneys PLLC

Hi Dennis! Thanks for giving Bruno a shout out and us a great review. We're happy that you're happy!

Rated 5 out of 5 stars

My case didnt apply to this firm but they were super kind! & guided me

I didnt hire them nor does their services align with my current need- but I called on a Saturday morning & spoke to a gentlemen named BRUNO. He took the time to listen to what my issue was which is more for a Credit Debt defense lawyer Attorneys & not his office but he truly gave me respect patience and care toward my issue- and even resources as to which type of firms can help me- Bruno is the type of Law firm representative (paralegal assistant lawyer whatever he is) who makes me want to refer this/this firm to others and of course save it my self & use them if (their services - which includes but not limited to-Fraud wrong consumer reporting identity issue background check for anything work- lenders- Government reasons etc.) Are applicable to me or my family friends etc. Great conversation- and truly a good listener & helper who represented this firm & their customer service as A+. 5 stars thanks

May 17, 2025
Unprompted review
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Reply from Consumer Attorneys PLLC

Hi Moe! Wow- we recognize how special it is to get a recommendation from someone whose case we couldn't take. Thank you for taking the time to say such nice things about your experience. We really like Bruno, too. 🙂 Please reach out if you need our help in the future.

Rated 5 out of 5 stars

Great

Great communication and service

May 6, 2025
Unprompted review
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Reply from Consumer Attorneys PLLC

Hi John! Thank you! Glad we could help.

Rated 2 out of 5 stars

Very disappointed

The lawyer group in NY said I have a clear case with two illegal reports filed against me by liberty Mutual. Gave them so many letters and emails and participated in a conf call with liberty mutual then they were gone ...then said they won't take case. So disappointing and waste me time. Maybe look around before choosing

May 2, 2025
Unprompted review
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Reply from Consumer Attorneys PLLC

Hi Robert,

We're sorry to hear you're very disappointed with our service. ☹ We agree with you that our intake team helped identify, gather, and review "so many letters and emails" and participated in a conference call with your insurance company. But when we pinpointed the problem, in our opinion, it falls outside the purview of the Fair Credit Reporting Act, which is the federal law that forms the focus of our legal practice. When we turned down your case, we sent a thoughtful and detailed explanation of why and suggested you might still have a case based on state law violations. We did all of this work without ever charging you a single cent, which we would have continued to do all the way through a lawsuit and final settlement if we had taken on your case. We understand that it's incredibly disappointing to feel disempowered in these situations. Keep in mind that you can take the documents and evidence we gathered to another law firm for a second opinion. We wish you the best in finding a satisfactory resolution.

Rated 5 out of 5 stars

They won my Case…

The consumer lawyers handle my case with accuracy, professionalism, and concern. First and foremost me not being able to afford a lawyer and their program allowing you to pay only if you win your case which help me out tremendously because I had no money to afford a lawyer. They successfully won my case and all I can say is thank you and hope that you win more cases for other people who need a firm like the consumer lawyers thank you once again and God bless your law firm

April 28, 2025
Unprompted review
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Reply from Consumer Attorneys PLLC

Hi Trent! We agree with you that the best part about this area of consumer law is that we're able to provide legal services to people who otherwise would not be able to afford them. This is a frequent concern for people facing battles with billion-dollar mega-corporations and we love being able to even the playing field. Thank you for the positive review!

Rated 5 out of 5 stars

From start to finish this has been a…

From start to finish this process has been beyond incredible as i had a very bad background check that mistakenly came up for a very bad person that wasn't even close to me. This has been a very pleasant journey for me from Irena the managing paralegal to Tatiana the case manager to David Pinkhasov the attorney they made this whole process incredible and very easy as they answered every question when I needed answers responded immediately after every email. I was difficult at times as I've never been thru anything like this but their patience and understanding to my needs and questions were above top level with their commitment to me and case I can't thank them enough for what they have done and the settlement they got for me way more than I thought I was ever going to get I would highly recommend them and I'm very thankful for what they have done for me. YOU WILL NOT BE DISAPPOINTED WITH THEIR HARD WORK AND DEDICATION

April 7, 2025
Unprompted review
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Reply from Consumer Attorneys PLLC

Hi Michael! Thank you for the shout outs to Irena, Tatiana, and David. We're happy to know we were able to help and that you felt fully supported along the way. We appreciate the recommendation!

Rated 5 out of 5 stars

Really helpful guys

Really helpful guys!
Fixed my credit report mistake and now I get to own a home. After multiple attempts to fix it myself, I say - save yourself the hassle and work with these guys!

April 1, 2025
Unprompted review
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Reply from Consumer Attorneys PLLC

Hi Jonah! We love this update. And thank you for the recommendation. Hope you're enjoying your new home!

Rated 1 out of 5 stars

Don’t send them your personal information

I sent them information on my Lexi’s Nexis report and they told me that they could not help me because LEXIS-NEXIS had already fixed it I had to Circle the information and show them it still had not been corrected, therefore, I don’t think they even read anything you send them.

April 1, 2025
Unprompted review
Consumer Attorneys PLLC logo

Reply from Consumer Attorneys PLLC

Hi Andrew,

We’ve been working with you for nearly two months, READING everything you’ve submitted, along with gathering, discussing, and otherwise keeping the investigation moving forward. We get that the nuances of this stuff from a legal perspective can be frustrating, but in our legal opinion, there is no actionable claim at the moment. We’re keeping your file on hold in case anything changes. Also, you’re always free to take your documents to another law firm for a second opinion. We hope you find a resolution that feels satisfying!

Rated 5 out of 5 stars

My experience with Consumer Attorneys…

My experience with Consumer Attorneys was excellent! They provided top notch service. They kept me up to date throughout the entire process and always answered questions promptly. The outcome of my case was better than I expected! I’m so glad that I contacted them to represent me! I highly recommend them!

November 6, 2024
Unprompted review
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Reply from Consumer Attorneys PLLC

Hi Shannon! We love hearing that your experience was excellent. Thank you for taking the time to leave a review and recommendation. We appreciate you!

Rated 5 out of 5 stars

Professional

Meir Rubinov was extremely professional, and knowledgeable, and always went the extra mile to support me in my case. I highly recommend him to anyone seeking legal assistance in New York. 

March 5, 2025
Unprompted review
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Reply from Consumer Attorneys PLLC

Hi Jeff! We love hearing that you had a great experience working with Meir and felt fully supported. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Wonderful Team and Experience

I cannot express enough how grateful I am to Consumer Attorneys for their exceptional service in helping me resolve an error on my credit report. Someone else's information was on my report and tanked my score (which caused me to get denied for a loan). From the first call, their team was professional, responsive, and dedicated to understanding the details of my situation. They worked tirelessly to ensure that everything was corrected and kept me informed throughout the entire process. They made a stressful situation so much easier to navigate. I HIGHLY recommend Consumer Attorneys to anyone in need of legal assistance!

February 21, 2025
Unprompted review
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Reply from Consumer Attorneys PLLC

Hi Adam! We're happy to have been able to help. Thank you for the review and recommendation!

Rated 5 out of 5 stars

Dan and his team are the only ones in…

Dan and his team are the only ones in the industry who actually care. Kudos to consumer attorneys you guys get it and actually get it done.

December 10, 2024
Unprompted review
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Reply from Consumer Attorneys PLLC

Hi Mike! Thank you for the accolades. We DO actually care and appreciate that you experienced that. Thanks for the review!

Rated 5 out of 5 stars

Stellar Consumer Firm

I had an outstanding experience working with Consumer Attorneys. From the very beginning, their team was professional, knowledgeable, and genuinely dedicated to helping me resolve my case. They took the time to explain every step of the process clearly, making sure I felt informed and supported throughout.

Their expertise in consumer law was evident from the start, and they handled my case with incredible attention to detail. The communication was consistent and timely—I always felt like a priority, not just another case number.

Most importantly, Consumer Attorneys delivered results. They successfully settled my case and exceeded my expectations with the outcome. The team worked diligently to ensure I received a fair and favorable resolution, and I couldn’t be more grateful for their hard work.

If you’re looking for a law firm that truly cares about its clients and will fight for your best interests, I highly recommend Consumer Attorneys. They made a stressful situation much easier and achieved a result I’m truly happy with.

September 3, 2024
Unprompted review
Consumer Attorneys PLLC logo

Reply from Consumer Attorneys PLLC

Hi Chaim! Thank you for taking the time to leave such a thorough review and recommendation. Exceeding expectations is the highest compliment, and we sincerely appreciate it.

Rated 1 out of 5 stars

AWFUL

AWFUL. I gave them evidence no one else even asked for and they don't do what they advertised. I knew I wasn't going to hire them from the first phone interview.

February 20, 2025
Unprompted review
Consumer Attorneys PLLC logo

Reply from Consumer Attorneys PLLC

Hi Shawn. We do not have any intake records that match the name you've used in this review, and you haven't given any insight into the actual problem. We requested additional information from you via Trustpilot to better understand your concerns but haven't heard back. If we turned you down and you're upset that we don't think your claim has the factual and legal support to warrant a lawsuit, we're sincerely sorry that you're disappointed. Please know that you can seek assistance from another law firm, and they may come to a different conclusion. Good luck! 

Rated 1 out of 5 stars

Horrible!!!!

Do not use them and do not give them any of your information. They wasted my time for MONTHS and then denied my case when I could have worked with another firm during this time. Customer service is abysmal and they took extremely long to review my documents just to tell me to get lost.

February 20, 2025
Unprompted review
Consumer Attorneys PLLC logo

Reply from Consumer Attorneys PLLC

Hi Mr. Coe,

No one wasted your time, took extremely long, or told you to "get lost." For two months, between 12/11/2024 and 2/14/2025, we thoroughly investigated your claim, guided and assisted you in the gathering of evidence, and had an attorney review the facts in light of the law. In our opinion, your claim did not warrant a lawsuit. As you know, you're free to work with another law firm and can now hand them all of the evidence that we carefully compiled completely free of charge. Additionally, our records indicate that you regularly did not answer your phone and only occasionally responded to emails and text messages. We tried to call three times to discuss our final decision, but you never answered. So, we sent an email that was incredibly respectful and kind. We wish you well and hope you find the resolution you're seeking.

Rated 5 out of 5 stars

Great help with Identity Theft!

Helped guide me to the best options to resolve fraudulent accounts. Great help and communication, as well as clarifying answers. Constantly checked in on the situation and provided helpful steps on what to do.

December 31, 2024
Unprompted review
Consumer Attorneys PLLC logo

Reply from Consumer Attorneys PLLC

Hi Alexus! Glad to hear that you felt we were responsive and helpful. That's always our goal. Thank you for the review. We appreciate you!

Rated 5 out of 5 stars

excellent customer service

This law firm has excellent customer service. I was able to call them at any time, including some nights after midnight (that’s when I get off work) and someone always answered the phone or texted me back. I had a medical collections account on my credit report that was wrong and consumer attorneys got it deleted. I’m very satisfied with this law firm and would recommend to anyone. And best of all I did not have to pay a penny.

December 2, 2024
Unprompted review
Consumer Attorneys PLLC logo

Reply from Consumer Attorneys PLLC

Hi Yasmin! Thank you for the review and recommendation. Making sure our clients feel supported when they need it is an important piece of the firm's mission. We appreciate you!

Rated 5 out of 5 stars

I had a great experience with Consumer…

I had a great experience with Consumer Attorneys.Dan took care of me properly made sure I understood everything that’s going on. Literally walked me down the whole process and made sure I got my false credit report fixed. I recommend anyone with false information on their credit report to reach out to this law firm and get it fixed because they actually get the job done. Thanks again Dan

February 4, 2025
Unprompted review
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Reply from Consumer Attorneys PLLC

Hi Anzhella! We're glad you felt well informed and guided through the whole process. We value transparency and communication and appreciate knowing that it creates such a positive experience for our clients. Thank you for the review!

Rated 5 out of 5 stars

Dan the man Cohen

I had such a great experience with this firm, Daniel Cohen in particular. He was knowledgeable and patient and resolved the identity theft that was on my credit report quickly. Highly recommended.

January 8, 2025
Unprompted review
Consumer Attorneys PLLC logo

Reply from Consumer Attorneys PLLC

Hi Israel! We love hearing that you had a great experience. Thank you for taking the time to leave a review and recommendation. We appreciate you!

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