ConsumersAdvocate.org Reviews 281

Service was complete and now I have to appeal my claim!

I’m so happy I decided to give byte a try , I’m only on week 4 & I see a lot of improvement already. I’m super excited for the end results

I am an 80-year-old customer and I found things easy to deal with

My dishwasher was not working so I called Choice home warranty they sent a technician assess the problem. Upon the information he gave to Choice Warranty they decided to replace my dishwasher, which would have been fine but according to them my payout figure was only $250.00 which by todays standards is laughable. To replace my dishwasher with all the features will cost me a little over $700.00..!!... I was not prepared to cover the cost of a new dishwasher practically out of my own pocket. Perhaps Choice should not be my "choice".

Thank you I’m so blessed to have such a beautiful smile

My customer service rep, Bruce, was professional, knowledgeable and extremely helpful. By explaining everything to me I had very few questions for him prior to signing up for Choice Home Warranty Service. This coverage will give my family peace of mind knowing our home will be thoroughly covered in emergencies.

Very excellent service, i will recommend it to my other friends.

I did know about this service until I was asked to provide feedback from Choice Warranty. i am glad this consumersadvocate.org exits. I will definitely use it whenever there is a need.

Nick did a great job and was very neat. He was polite and efficient

I bought a Bosch Range hood and got it delivered to me in December. However, I did not open and install it until March. When I did open it, I discovered that the logo on the fan was visibly crooked. After I reported this issue to Bosch and requested for a replacement, they sent someone from their company to come take a look at the issue and they said that Bosch will give us a replacement for the range hood because having the logo crooked was unacceptable for their company. But then a day later, I got a call saying that I could not get a replacement since I had contacted them 30 days after the delivery date. I had not opened the package until we were ready to install it in March to prevent the chance of it being damaged when we weren’t ready to install it yet. It’s not like I would have expected the logo to be crooked. Besides myself being unsatisfied with this issue, I imagine that this issue would be damaging to their image as well. When I have people come over to my house and they see that their logo is crooked on the hood fan, they will not have a good impression on Bosch. I have contacted the company many times but have been refused a replacement. I am disappointed with this customer service as I was given a defective product, and was refused a replacement even though someone from their own company said that Bosch should give me the replacement.

My computer was completely checked for any problems which were simultaneously rectified

However, I would NEVER recommend Choice Home Warranty to anyone!! They are liars and cheats!! They said they would not pay a plumbing claim I had because I had quest pipes. Every plumber who has worked on these pipes say they are cast iron!! Then they will not cover my AC system because they claim someone had put acidic material in the system. An AC technician told me that was a bare-faced lie. The system in my house is 25 years old and has so many leaks, it can’t be fixed!! They refuse to pay! CHOICE HOME WARRANTY ARE SCAMMERS!! Technicians in my area told me they wouldn’t even work for them because they’ve lost a lot of money because they wouldn’t pay them. I usually have to find my own technician only for Choice to deny the claim.

I have found the techs from Aptive to be professional, courtesy and helpful when I ask any questions. Dan was all of these during his visit for the application of the chemicals. Thanks Dan. Roger Pauling

Kinnith did an excellent job. Would like to have him back every time.

I Have had their powerview luminette motorized binds and they are a nightmare. Hunter Douglas does not honor their warranty. The BBB does nothing. us consumers are stuck trying to file a legal complaint against a big conglomerate like Hunter Douglas and we have no chance. Do not make the same mistake that so many people have made with Hunter Douglas. listen to all the reviews there's a reason why people are complaining about Hunter Douglas

Like I said it was done at a very professional level and I have no complaints.

Rachel Jones was incredibly professional and knowledgeable concerning our issue with ants. We would enjoy having her back as she does great work!

Please send Roger Clark every time. I’ve had service with you for a few years and never had someone do such a good job. Professional, courteous, and thorough. Thank you very much, Roger.

Excellent Customer Service. Highly recommend!