We renovated our multigenerational home in 2024, installing two heat pumps and two separate HVAC systems. Getting off gas was not easy. We had to keep our account open even though we used no natural g... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I'm soon to be 76,I find difficult making ends meet ,have worked since about 13 yrs. Old never imagined I would have to struggle like this ,my home is a very modest bungalow but still get charged high... See more
An Electrician by the name of Sam did a great job of fitting our extractor fans and reinstalling all our sockets and light fittings. Very professional tidying up along the way and taking the time to e... See more
Very customer oriented. Easy for seniors to use. Even those of us with limited computer abilities were able to complete. Happy to hear there is a chance of some financial relief from today’s very expe... See more
Company details
Written by the company
Consumers Energy Services helps businesses and homeowners save money on their energy bills by identifying ways to reduce energy consumption and increase the efficiency of their systems. We offer a range of services, including energy audits, equipment upgrades, and the installation of energy-saving technologies. Our team of certified professionals will work with you to develop a customized plan to improve your energy efficiency and reduce your carbon footprint. With our expertise and proven track record, we can help you save money and make your home or business more sustainable.
Contact info
130 Slater Street, K1P 6E2, Ottawa, Canada
- +18666895130
- info@consumersenergy.ca
- consumersenergy.ca
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Such a huge help for seniors.
The money savings that I saw on an ad…
The money savings that I saw on an ad sounds like it could be a great opportunity, but I will hold my breath for now.
My monthly bills are too high when…
My monthly bills are too high when compared with everyone else. I don't think anyone has been out to actually read the meter in months so I'm getting an estimated bill that is higher than normal.
Good service no interruptions
Very easy to apply
What can l say
Finally, we can go off-gas.
We renovated our multigenerational home in 2024, installing two heat pumps and two separate HVAC systems. Getting off gas was not easy. We had to keep our account open even though we used no natural gas so that we could qualify for an insulation improvement grant. Finally, we got Enbridge to come and remove our gas connection. Like second-hand smoke, second-hand carbon is killing people around the world, but oil and gas companies are avoiding manslaughter charges.
honesty to clients
Is it true?
I have paid nearly 25 years.If it’s true that will be great.
I'm soon to be 76,I find difficult…
I'm soon to be 76,I find difficult making ends meet ,have worked since about 13 yrs. Old never imagined I would have to struggle like this ,my home is a very modest bungalow but still get charged high fees for gas hydro water etc. Do well to have money for food when done paying utilities
Ease of application
Haven't experienced anything yet but…
Haven't experienced anything yet but when I do I'll report on it.
Do not call about an heatpump
I never give a five star as things can…
I never give a five star as things can always be done better.
No real info provided
I get the impression they are going to…
I get the impression they are going to upgrade my equipment, but don't really say so. I haven't heard from them yet. Just responding to the post.
It has admitted they over charged us
It has admitted they over charged us, and willing to help.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







