Consumers Energy Services Reviews 3,987

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We renovated our multigenerational home in 2024, installing two heat pumps and two separate HVAC systems. Getting off gas was not easy. We had to keep our account open even though we used no natural g... See more

Rated 4 out of 5 stars

I'm soon to be 76,I find difficult making ends meet ,have worked since about 13 yrs. Old never imagined I would have to struggle like this ,my home is a very modest bungalow but still get charged high... See more

Rated 5 out of 5 stars

An Electrician by the name of Sam did a great job of fitting our extractor fans and reinstalling all our sockets and light fittings. Very professional tidying up along the way and taking the time to e... See more

Rated 5 out of 5 stars

Very customer oriented. Easy for seniors to use. Even those of us with limited computer abilities were able to complete. Happy to hear there is a chance of some financial relief from today’s very expe... See more

Company details

  1. Green Energy Supplier
  2. Energy Equipment and Solutions
  3. Solar Energy Company

Written by the company

Consumers Energy Services helps businesses and homeowners save money on their energy bills by identifying ways to reduce energy consumption and increase the efficiency of their systems. We offer a range of services, including energy audits, equipment upgrades, and the installation of energy-saving technologies. Our team of certified professionals will work with you to develop a customized plan to improve your energy efficiency and reduce your carbon footprint. With our expertise and proven track record, we can help you save money and make your home or business more sustainable.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

My monthly bills are too high when…

My monthly bills are too high when compared with everyone else. I don't think anyone has been out to actually read the meter in months so I'm getting an estimated bill that is higher than normal.

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Finally, we can go off-gas.

We renovated our multigenerational home in 2024, installing two heat pumps and two separate HVAC systems. Getting off gas was not easy. We had to keep our account open even though we used no natural gas so that we could qualify for an insulation improvement grant. Finally, we got Enbridge to come and remove our gas connection. Like second-hand smoke, second-hand carbon is killing people around the world, but oil and gas companies are avoiding manslaughter charges.

June 13, 2025
Unprompted review
Rated 4 out of 5 stars

I'm soon to be 76,I find difficult…

I'm soon to be 76,I find difficult making ends meet ,have worked since about 13 yrs. Old never imagined I would have to struggle like this ,my home is a very modest bungalow but still get charged high fees for gas hydro water etc. Do well to have money for food when done paying utilities

June 12, 2025
Unprompted review

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