Not possible to get in contact with support, you can't get past their stupid chatbot. Keep spamming me with emails even though I turned all notifications off.
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Company details
Written by the company
Contentsquare is a digital experience platform (DXP) that helps you to optimize your customer journeys and increase conversion rates.
Contact info
7 rue de Madrid, 75008, Paris, France
- loyalty@contentsquare.com
- contentsquare.com
1.7
Bad
102 reviews
Hasn’t replied to negative reviews
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A handy tool that supported the UX team…
A handy tool that supported the UX team to deliver personalized digital experiences by acknowledging customers data. In the event of pitching new features and UX opportunities, having data insights from Contentsquare contributed to make data-driven decisions, prioritization by understanding the value to the user and enhancing a leaner sign off process.
August 12, 2020
Unprompted review
ContentSquare - The perfect tool for gaining ecommerce insights
ContentSquare has provided so many insights and helped us to understand so many situations that would have been a lot more difficult to analyse without it. Eg.
Overall UX insights - Assisting major strategic CRO tests and redesigns across the entire site.
Opportunities - Reviewing page performance and customer journeys has allowed us to make even the smallest tweak in UX to assist customers make the right choice, whether it's moving a button or changing a piece of text, the insights would have been invisible without ContentSquare
Site issues - the tool has also helped us understand areas of frustration or elements that have perhaps broken or links that don't work.
Overall, I wouldn't want to be without it.
The aftercare has been fantastic, ContentSquare are always happy to assist, they offer continued training for new and existing team members and they even offer to do analysis for you if you are struggling - fantastic service.
The support from Content Square in implementing the software was incredible, not only was the technical integration seamless, but the training and aftercare has been second to none.
The tool is incredibly easy to use and the insights regarding customer interaction have been invaluable to date. Being able to see directly how every element of any page affects the customer journey is just amazingly useful in making key strategic UX decisions
August 12, 2020
Unprompted review
Very powerful visual data
Typically web data is hidden away in reports and accessed by few. Such website data can be factual but doesn’t help to break behaviour down. Contentsquare does both - make data visually accessible and easy to understand - whilst adding different level of metrics to understand behaviour. So overall this has meant greater visibility of website performance and richer understanding of behaviour.
August 12, 2020
Unprompted review
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