Very positive experience - great offers, fast and well protected shipping. Will definitely use again. Returned part of my order as I changed my mind after delivery using their built-in returns port... See more
Company replied
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See what reviewers are saying
Excellent, high quality tea towels, bought in the sale for my daughter’s first home of her own. Both thrilled with them; delivered next day; well packaged; arrived in perfect condition.
Company replied
The quality of the wine glasses I ordered was just what I wanted. Unfortunately, one of the glasses was broken in transit. CookServeEnjoy customer service was great. Chloe responded swiftly and I w... See more
Company replied
What a great experience, great online shop, items were very reasonably priced compared to others selling the same item. Used a 20% offer for a first order. Items dispatched very quickly. Would definit... See more
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Company details
Written by the company
Cook Serve Enjoy is a hub of more than 20 innovative brands. That adds up to thousands of products, from stylish accessories, to kitchen essentials, to ‘why haven’t they thought of this before?’. Spoilt for choice? That’s the point. You’ll find everything you need to cook, serve and enjoy every moment of it right here. So whether you’re entertaining friends, or entertaining the idea of another diet… whether you’re a proud foodie or you’re just trying to keep your family healthy, happy and well fed… relax, we’ve got things covered.
Contact info
The Hub, Nobel Way, B6 7EU, Birmingham, United Kingdom
- 0121 604 6000 Option 6
- customerservices@cookserveenjoy.com
- cookserveenjoy.com
4.5
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from CookServeEnjoy
Hello,
We are so pleased to hear that you are happy with your order. We always aim to deliver a great experience and we are so glad that you received that when shopping with us.
Regards,
CSE Team
A Great Company for Kitchenware and Tableware
The company website is user friendly, with clear photographs and descriptions of each product. Order dispatch is efficient and prompt. Items are carefully packed, especially ceramic, china and glassware items, so that they arrive in good condition. E-mail interactions with customer services are curteous, and professional, and queries are readily resolved. This is an excellent company, which I would highly recommend.
February 25, 2025
Reply from CookServeEnjoy
Hello,
We are very grateful for your lovely review. We are always trying to improve our services so our customers have a great experience with us so we are so pleased that you are happy!
Regards,
CSE Team
Superb quality
Package arrived when it should, packaged securely, contents very good quality, bright colours really pretty, would recommend to others
February 25, 2025
Reply from CookServeEnjoy
Hello,
Thank you very much for taking the time to leave us a 5 star rating - it's much appreciated! We look forward to welcoming you back to Cook Serve Enjoy again soon.
Regards,
CSE Team
Replacement part.
After finding a problem with my purchase it was replaced very quickly, so can’t knock the after sale service. Chloe at customer service was extremely helpful.
Thank you.
February 24, 2025
Reply from CookServeEnjoy
Hello,
Thank you very much for taking the time to leave us a 5 star rating - it's much appreciated! We look forward to welcoming you back to Cook Serve Enjoy again soon.
Regards,
CSE Team
New Teapot Delivered Perfectly
I needed a new teapot to replace the one I broke. Delivery was prompt and the pot was well packed. The price was good too.
February 24, 2025
Reply from CookServeEnjoy
Hello,
We are so pleased to hear that you are happy with your order. We always aim to deliver a great experience and we are so glad that you received that when shopping with us.
Regards,
CSE Team
There was a missing item in the…
There was a missing item in the delivery and I’m still waiting for it to arrive.
February 21, 2025
Reply from CookServeEnjoy
Hello,
Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to avoid these issues from happening again. I can see that a member of our customer service team has contacted you regarding this
Regards,
CSE Team
Reply from CookServeEnjoy
Hello,
We are so pleased to hear that you are happy with your order. We always aim to deliver a great experience and we are so glad that you received that when shopping with us.
Regards,
CSE Team
Reply from CookServeEnjoy
Hello,
We are very grateful for your lovely review. We are always trying to improve our services so our customers have a great experience with us so we are so pleased that you are happy!
Regards,
CSE Team
Reply from CookServeEnjoy
Hello,
We are so pleased to hear that you are happy with your order. We always aim to deliver a great experience and we are so glad that you received that when shopping with us.
Regards,
CSE Team
good rescue
February 19, 2025
Reply from CookServeEnjoy
Hello,
Thank you for your 5 start review!
Regards,
CSE Team
Super price
Great price. The same item was much more expensive elsewhere. Super prompt delivery
February 14, 2025
Reply from CookServeEnjoy
Hello,
Thank you very much for taking the time to leave us a 5 star rating - it's much appreciated! We look forward to welcoming you back to Cook Serve Enjoy again soon.
Regards,
CSE Team
Items were well wrapped and arrived on time.
The items arrived on time, were well wrapped so there were no breakages.
February 14, 2025
Reply from CookServeEnjoy
Hello,
Thank you very much for taking the time to leave us a 5 star rating - it's much appreciated! We look forward to welcoming you back to Cook Serve Enjoy again soon.
Regards,
CSE Team
Reply from CookServeEnjoy
Hello,
We are so pleased to hear that you are happy with your order. We always aim to deliver a great experience and we are so glad that you received that when shopping with us.
Regards,
CSE Team
Brilliant company all round form…
Brilliant company all round form customer service to delivery would highly recommend, Products very good quality, Anna M Bristol
February 11, 2025
Reply from CookServeEnjoy
Hello,
Thank you very much for taking the time to leave us a 5 star rating - it's much appreciated! We look forward to welcoming you back to Cook Serve Enjoy again soon.
Regards,
CSE Team
A faultless purchase
This was my first purchase from a company I had not heard of until searching for a particular item. My order was packaged so carefully and delivery was very speedy. The items were just as listed on the website.
I couldn't fault things and I wouldn't hesitate to purchase from you again. Many thanks, Wendy.
February 19, 2025
Unprompted review
Reply from CookServeEnjoy
Hello,
We are so pleased to hear that you are happy with your order. We always aim to deliver a great experience and we are so glad that you received that when shopping with us.
Regards,
CSE Team
Quick and well wrapped
Glass beaker arrived quickly and wrapped extremely well to ensure no breakage. Very satisfied
February 10, 2025
Reply from CookServeEnjoy
Hello,
We are so pleased to hear that you are happy with your order. We always aim to deliver a great experience and we are so glad that you received that when shopping with us.
Regards,
CSE Team
Great selection of products for the ‘foodies’
I can always find something I want, need or really don’t need on this website. I can rarely get away without a full basket! The range of products is good and the reductions are genuine and difficult to resist. There are also unique items I haven’t seen elsewhere and I’ve often bought items from the site as gifts.
February 10, 2025
Reply from CookServeEnjoy
Hello,
We are very grateful for your lovely review. We are always trying to improve our services so our customers have a great experience with us so we are so pleased that you are happy!
Regards,
CSE Team
Brilliant
Brilliant! The SIM sum is well packed. Arrives frozen with dry ice. Great value too. Love in Somerset so can't get dum sum!
I own a cafe and we ordered the large trays for our mezze evenings, they are perfect.
February 10, 2025
Reply from CookServeEnjoy
Hello,
We are very grateful for your lovely review. We are always trying to improve our services so our customers have a great experience with us so we are so pleased that you are happy!
Regards,
CSE Team
Great Experience
I bought some tea towels and they were exactly as described and arrived really quickly. They are lovely quality and SO colourful"
February 10, 2025
Reply from CookServeEnjoy
Hello,
Thank you very much for taking the time to leave us a 5 star rating - it's much appreciated! We look forward to welcoming you back to Cook Serve Enjoy again soon.
Regards,
CSE Team
Excellent prices and good service
Excellent prices and good service. I would happily buy from CookServeEnjoy again.
February 10, 2025
Reply from CookServeEnjoy
Hello,
Thank you very much for taking the time to leave us a 5 star rating - it's much appreciated! We look forward to welcoming you back to Cook Serve Enjoy again soon.
Regards,
CSE Team
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