Very positive experience - great offers, fast and well protected shipping. Will definitely use again. Returned part of my order as I changed my mind after delivery using their built-in returns port... See more
Company replied
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See what reviewers are saying
Excellent, high quality tea towels, bought in the sale for my daughter’s first home of her own. Both thrilled with them; delivered next day; well packaged; arrived in perfect condition.
Company replied
The quality of the wine glasses I ordered was just what I wanted. Unfortunately, one of the glasses was broken in transit. CookServeEnjoy customer service was great. Chloe responded swiftly and I w... See more
Company replied
What a great experience, great online shop, items were very reasonably priced compared to others selling the same item. Used a 20% offer for a first order. Items dispatched very quickly. Would definit... See more
Company replied
Company details
Written by the company
Cook Serve Enjoy is a hub of more than 20 innovative brands. That adds up to thousands of products, from stylish accessories, to kitchen essentials, to ‘why haven’t they thought of this before?’. Spoilt for choice? That’s the point. You’ll find everything you need to cook, serve and enjoy every moment of it right here. So whether you’re entertaining friends, or entertaining the idea of another diet… whether you’re a proud foodie or you’re just trying to keep your family healthy, happy and well fed… relax, we’ve got things covered.
Contact info
The Hub, Nobel Way, B6 7EU, Birmingham, United Kingdom
- 0121 604 6000 Option 6
- customerservices@cookserveenjoy.com
- cookserveenjoy.com
4.5
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
received as described and on time
December 17, 2024
Reply from CookServeEnjoy
Hello,
We are very grateful for your lovely review. We are always trying to improve our services so our customers have a great experience with us so we are so pleased that you are happy!
Regards,
CSE Team
Reply from CookServeEnjoy
Hello,
We are so pleased to hear that you are happy with your order. We always aim to deliver a great experience and we are so glad that you received that when shopping with us.
Regards,
CSE Team
Great company and quality products.
December 17, 2024
Reply from CookServeEnjoy
Hello,
Thank you very much for taking the time to leave us a 5 star rating - it's much appreciated! We look forward to welcoming you back to Cook Serve Enjoy again soon.
Regards,
CSE Team
Excellent service my replacement glass…
Excellent service my replacement glass coffee jug was dispatched very promptly and arrived in time for Christmas! Thank you.
December 23, 2024
Reply from CookServeEnjoy
Hello,
We are so pleased to hear that you are happy with your order. We always aim to deliver a great experience and we are so glad that you received that when shopping with us.
Regards,
CSE Team
Reply from CookServeEnjoy
Hello,
We are very grateful for your lovely review. We are always trying to improve our services so our customers have a great experience with us so we are so pleased that you are happy!
Regards,
CSE Team
Great prices and quick service
Great prices and quick service. I was very impressed with the range of products when choosing Christmas presents, and the hassle free delivery. I would happily use CookServeEnjoy again
December 12, 2024
Reply from CookServeEnjoy
Hello,
Thank you very much for taking the time to leave us a 5 star rating - it's much appreciated! We look forward to welcoming you back to Cook Serve Enjoy again soon.
Regards,
CSE Team
Great products and service
The products exceeded expectations and delivery was quick
December 20, 2024
Reply from CookServeEnjoy
Hello,
We are so pleased to hear that you are happy with your order. We always aim to deliver a great experience and we are so glad that you received that when shopping with us.
Regards,
CSE Team
Good quality and service
I bought several items as Christmas presents and all arrived on time and were extremely well packaged.
December 20, 2024
Reply from CookServeEnjoy
Hello,
Thank you very much for taking the time to leave us a 5 star rating - it's much appreciated! We look forward to welcoming you back to Cook Serve Enjoy again soon.
Regards,
CSE Team
The company is efficient and…
The company is efficient and professional. Customer service is wonderful
December 20, 2024
Reply from CookServeEnjoy
Hello,
Thank you very much for taking the time to leave us a 5 star rating - it's much appreciated! We look forward to welcoming you back to Cook Serve Enjoy again soon.
Regards,
CSE Team
Quite slow delivery
Quite slow delivery. I needed a tray of quite specific dimensions. Tray is wider than description, and will not fit intended use. Very dissappointed dimensions were not correct, as wouldn't have purchased. Well packaged
December 20, 2024
Reply from CookServeEnjoy
Hello,
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone
I can see that a member of our customer service team has been in contact with you regarding this
Regards,
CSE Team
So perfect that I ordered another one…
So perfect that I ordered another one to complete the first one which came on time for my Xmas event !
Product are really great and my table was amazing 🤩
Well done guys 🥳🥳
I recommend your store 💯👏🏽👏🏽
You are definitely the place to shop👍🏾
Thanks for your professionalism and commitment with customers.
Happy new year.
December 20, 2024
Reply from CookServeEnjoy
Hello,
We are very grateful for your lovely review. We are always trying to improve our services so our customers have a great experience with us so we are so pleased that you are happy!
Regards,
CSE Team
Reply from CookServeEnjoy
Hello,
Thank you very much for taking the time to leave us a 5 star rating - it's much appreciated! We look forward to welcoming you back to Cook Serve Enjoy again soon.
Regards,
CSE Team
Gorgeous water bottle.
Delivery on the water bottle was very fast. The bottles that I ordered have a gorgeous print on them. Very bright and colourful. I will order again.
December 12, 2024
Reply from CookServeEnjoy
Hello,
Thank you very much for taking the time to leave us a 5 star rating - it's much appreciated! We look forward to welcoming you back to Cook Serve Enjoy again soon.
Regards,
CSE Team
Reply from CookServeEnjoy
Hello,
We are very grateful for your lovely review. We are always trying to improve our services so our customers have a great experience with us so we are so pleased that you are happy!
Regards,
CSE Team
Great products for an excellent price…
Great products for an excellent price and speedily delivered
December 12, 2024
Reply from CookServeEnjoy
Hello,
We are so pleased to hear that you are happy with your order. We always aim to deliver a great experience and we are so glad that you received that when shopping with us.
Regards,
CSE Team
Bombarded
Item was fine, being bombarded by emails afterwards is not.
I shan't use you again.
December 19, 2024
Reply from CookServeEnjoy
Hello,
Thank you for your review, we really appreciate your feedback. We hope that this doesn't discourage you to shop with us again..
Regards,
CSE Team
Cocktail shaker
The product I ordered was for a birthday present. It was delivered quickly and customer service were very efficient. I am very happy to use CookServeEnjoy for future purchases.
December 12, 2024
Reply from CookServeEnjoy
Hello,
Thank you very much for taking the time to leave us a 5 star rating - it's much appreciated! We look forward to welcoming you back to Cook Serve Enjoy again soon.
Regards,
CSE Team
Reply from CookServeEnjoy
Hello,
We are so pleased to hear that you are happy with your order. We always aim to deliver a great experience and we are so glad that you received that when shopping with us.
Regards,
CSE Team
Reply from CookServeEnjoy
Hello,
Thank you very much for taking the time to leave us a 5 star rating - it's much appreciated! We look forward to welcoming you back to Cook Serve Enjoy again soon.
Regards,
CSE Team
Reply from CookServeEnjoy
Hello,
We are so pleased to hear that you are happy with your order. We always aim to deliver a great experience and we are so glad that you received that when shopping with us.
Regards,
CSE Team
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