Really impressed with the whole ordering process. Ordered at 11am, was notified by text that my delivery had been booked in for next day delivery. Got a text same day with my delivery slot. Product tu... See more
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Bought quite a few units of pharmacy fridges over a short space of time. In the past this has been quite a painful process sourcing these for next day delivery. The team were really helpful and arrang... See more
This was the first time I've used Coolmed and their customer service and technical knowledge is superb. They explained the differences and advised which fridge was best for us and delivered it the ne... See more
Company replied
For several months now, we've had issues with our fridge. Repairs have been organised via a third party (clinical engineering company that maintain our equipment) and they've said that Coolmed have... See more
Company details
Written by the company
CoolMed is the very latest British brand in medical refrigeration. Whilst we may be a new name in the pharmaceutical market, our expertise and experience date back to the early 2000s, when we started to supply high quality medical refrigeration into the UK market. Since then, our business has grown year-on-year under several different brands, until the decision was taken in 2017 to create a new brand, designed to bring high quality, hi-tech products to the industry and the individual consumer, on a direct basis and at a much more cost-effective price. We pride ourselves on delivery and quality, together with value for money, achieved because we provide a fast, efficient service direct from our own warehouse rather than via a distributor, as is the case with many of our competitors.
Contact info
Unit 8, Fourways Trading Estate, Longbridge Road, Trafford Park, M17 1SW, Manchester, United Kingdom
- 01617725666
- info@coolmed.co.uk
- coolmed.co.uk
4.0
Great
58 reviews
Hasn’t replied to negative reviews
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Thankyou for your assistance and great…
Thankyou for your assistance and great customer service.
October 7, 2024
Great quality medical fridges
Great quality medical fridges! Also, the customer service is excellent. I recently spoke to Sam, and he was very friendly, helpful, and knowledgeable.
I would recommend this company to anyone looking for a high-quality product.
September 20, 2024
Unprompted review
The fridge is very good for the storage…
The fridge is very good for the storage of medicine and retains its set temperature.
July 29, 2024
Delivery
sent delivery code to landline so not received was not going to leave fridge had to discuss with manager and then didn't collect old one and had to come back
May 8, 2024
Great support and advice regarding…
Great support and advice regarding which product to purchase. But the delivery was expensive and with the cost of the product must other companies offer free delivery
April 9, 2024
Great service.
Great service.
Goods came quickly and customer service very prompt when requesting some extra information.
March 4, 2024
Helpful
Helpful, the product is exactly what i wanted and it was dispatched and delivered when they said it would be.
November 23, 2023
I am pleased fridge was delivered on…
I am pleased fridge was delivered on time as promised.
I was told somebody will call me after I had placed the order. I am afraid that did not happen.
Overall, good service.
November 6, 2023
quick delivery
quick delivery. drivers very helpful removed all the packing and place the fridge in place in the dispensary. Remember to leave fridge off for 3 hours after delivery .
October 20, 2023
I never received my order and there has…
I never received my order and there has been no response or support. I am seeking legal advice now.
September 3, 2023
Fridge wasn’t working properly within…
Fridge wasn’t working properly within few days. A lot of condensation on the door. Door changed and still have same problem. Now we have the back side frozen.
Bad buy . Never happens again.
October 4, 2022
Fantastic process
Fantastic process - easy to order very quick delivery - would buy again
September 4, 2023
Fridge fully met expectations.
Fridge fully met expectations and was delivered exactly within its time slot within 24 hours of ordering.
August 22, 2023
Prompt delivery.
August 22, 2023
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