Really impressed with the whole ordering process. Ordered at 11am, was notified by text that my delivery had been booked in for next day delivery. Got a text same day with my delivery slot. Product tu... See more
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Bought quite a few units of pharmacy fridges over a short space of time. In the past this has been quite a painful process sourcing these for next day delivery. The team were really helpful and arrang... See more
This was the first time I've used Coolmed and their customer service and technical knowledge is superb. They explained the differences and advised which fridge was best for us and delivered it the ne... See more
Company replied
For several months now, we've had issues with our fridge. Repairs have been organised via a third party (clinical engineering company that maintain our equipment) and they've said that Coolmed have... See more
Company details
Written by the company
CoolMed is the very latest British brand in medical refrigeration. Whilst we may be a new name in the pharmaceutical market, our expertise and experience date back to the early 2000s, when we started to supply high quality medical refrigeration into the UK market. Since then, our business has grown year-on-year under several different brands, until the decision was taken in 2017 to create a new brand, designed to bring high quality, hi-tech products to the industry and the individual consumer, on a direct basis and at a much more cost-effective price. We pride ourselves on delivery and quality, together with value for money, achieved because we provide a fast, efficient service direct from our own warehouse rather than via a distributor, as is the case with many of our competitors.
Contact info
Unit 8, Fourways Trading Estate, Longbridge Road, Trafford Park, M17 1SW, Manchester, United Kingdom
- 01617725666
- info@coolmed.co.uk
- coolmed.co.uk
4.0
Great
58 reviews
Hasn’t replied to negative reviews
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Fast delivery
August 17, 2023
Quick delivery
July 19, 2023
Speedy delivery.
May 8, 2023
Ordered and delivered on time. But
Ordered and delivered on time. But the fridge does not have a changeable door. The question is not asked on the website. So we have a fridge that opens the opposite to what we like. There are no options. But looking at the fridge it looks as though a option could be possible.
April 19, 2023
Excellent service with fast delivery
December 5, 2022
quick efficient service especially when…
quick efficient service especially when a problem occurred
November 29, 2022
No calibration certificate
Fridge delivered without any issue. I asked for calibration and paid an additional £150.
There was no record of the calibration carried out.
I wrote to them and there has been no response
November 4, 2022
Amazingly quick delivery!
Amazingly quick delivery!
Needed a new fridge fast to save our stock of flu vaccs, ordered Thursday pm but after the noon next day cut off. Resigned ourselves to waiting till the Monday, but fridge was delivered next morning. So pleased.
September 30, 2022
Quick delivery good communication
September 6, 2022
DAMAGED ITEM NOT WORTH THE MONEY
DAMAGED ITEM NOT WORTH THE MONEY! We paid nearly £500 for a dent in the fridge! £50 was given back but definitely not enough.
July 11, 2022
Great fridge for my medical clinic
Great fridge for my medical clinic! Fast delivery! Highly recommend
July 9, 2022
Reply from CoolMed
Hi Joanne, thank you for taking time to leave a review! We are so pleased you are happy with your CoolMed fridge.
Absolutely superb customer service and…
Absolutely superb customer service and a truly amazing product we purchased CMG 400 and it works wonderfully!
Riverside Pharmacy
May 13, 2022
Reply from CoolMed
Thank you for taking the time to leave a review Arun! We are thrilled you were happy overall with the service and product :)
Great service and great prices - what more do you need?!
This was the first time I've used Coolmed and their customer service and technical knowledge is superb. They explained the differences and advised which fridge was best for us and delivered it the next day - Superb service and the fridge is excellent - much better (and cheaper!) than the medical fridges we were using from a different manufacturer. Coolmed are now at the top of my list for future medical fridges.
April 5, 2022
Unprompted review
Reply from CoolMed
Hi Andrew, thank you for taking the time to leave a review! We are thrilled you happy with the product and service, should you need any further help please do not hesitate to get in touch
Small fridge for clinic use
I bought a small fridge for use in our clinic to store botox, fillers and vitamin injections. The fridge was good quality and the company were responsive when I needed to enquire about a lockable fridge. We have not had the fridge for long but the quality feels like it will last.
April 5, 2022
Unprompted review
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