Coolparcel.com Reviews 

583
TrustScore 4 out of 5

3.9

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Rated 2 out of 5 stars

Shipped 2 parcels internationally which went well and at a good rate but then when I went to ship again, they wanted me to send then ID through something called strip. NO. They have my email, credit c... See more

Rated 4 out of 5 stars

Customer reps were always helpful. The packages were picked up on the set date and delivery estimates are on par with the service paid for. I think the cool parcel website can benefit from some upgrad... See more

Rated 5 out of 5 stars

I was extremely fortunate to find Coolparcel.com during my search for the best price to send documents to an overseas destination. Coolparcel's search engine brought me the best price from the largest... See more

Rated 5 out of 5 stars

I received my somewhat large package in a timely manner, and while I did not open it yet I suspect that it’s in good condition. It was dropped off at my front door as planned and I can’t believe that... See more

Company details

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Search and compare shipping rates - book cheapest or fastest shipment online


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3.9

Great

TrustScore 4 out of 5

583 reviews

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3.9

All reviews

(583)

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Rated 2 out of 5 stars

Privacy concerns

Shipped 2 parcels internationally which went well and at a good rate but then when I went to ship again, they wanted me to send then ID through something called strip. NO. They have my email, credit card info and phone No, they don't need any more than that. So now I won't use them. Why do these companies think they can violate privacy?

March 22, 2025
Unprompted review
Rated 2 out of 5 stars

Cool parcel.com is infected

Cool parcel.com is infected; after I put in all my info for the package; weight, package measurements etc. the screen comes up with prices from all shippers; USPS< FEDX, UPS etc. but when I click on the shipping I want the ape goes to want to sign up to buy stamps and there is no escape button or anything to get back to cool parcel to pay and print my labels; this is hindering my shipping process for my print shop; is Cool Parcel out of business or has their site been infected with this Buy Stamps?? Help!

May 14, 2024
Unprompted review
Rated 5 out of 5 stars

Timely Delivery

Service worked well and at a price well short of that of UPS. My package arrived in the Netherlands in 7 days

November 27, 2023
Rated 1 out of 5 stars

I sent 5 packages thru coolparcel…

I sent 5 packages thru coolparcel internationally a month back. UPS came to pick it up. After almost two weeks I was told that one of the package was never shipped with other 4 packages. No idea where that 1 package is. Neither coolparcel or UPS seem to care. The other 4 packages are not yet delievered. I absolutely won’t recommend this service even though the prices are competitive. Very disappointing and frustrating experience.

November 6, 2023
Rated 5 out of 5 stars

Superfast! Reliable! Amazing customer service!

Used them for the first time. Had a great experience. Amazing customer service. I had some queries regarding my order. Customer support team responded very quick & sorted everything straight away. The best thing is that my parcel delivered in just 2 days. Highly recommended!

November 24, 2023
Unprompted review
Rated 1 out of 5 stars

Bait and switch...BEWARE

The upside is multiple carriers and delivery times offered at various prices. I selected "UPS Worldwide Express 1 Business Day" with great relief due to the urgency of my shipment from DC to Mumbai. Tracking just revealed the "real" estimated delivery IS 3 DAYS FROM NOW!! UPS just confirmed for me that "we have no 1 business day international service". Next stop: the FTC to file a report detailing the fraudulent service.

November 19, 2023
Unprompted review
Rated 5 out of 5 stars

I was extremely fortunate to find…

I was extremely fortunate to find Coolparcel.com during my search for the best price to send documents to an overseas destination. Coolparcel's search engine brought me the best price from the largest parcel carrier in the US. In fact, with the same carrier, after applying all the available discounts, their direct price to me was 30% higher than the price I got through Coolparcel. Most certainly, will be using Coolparcel for my future shipping.

November 9, 2023

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