Coop Bank Danmark Reviews 2,176

TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

Met with Jack at the Newcastle grey street branch and had an home insurance quote.jack was very helpful and patient the quote was more expensive than my post office renewal but I would certainly go b... See more

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Rated 1 out of 5 stars

This is the first experience I felt a bit racism in Denmark society , I applied for the bank to get a private account with them which is on the process does not says anything about one of the qualifa... See more

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Rated 5 out of 5 stars

AFTER A RELATIVELY SHORT WAIT I WAS CONNECTED TO ANNILA WHO VERY QUICKLY AND COURTEOUSLY SORTED MY PROBLEM. THANK YOU

Company replied

Company details

  1. Bank

About Coop Bank Danmark

Written by the company

Coop Bank er en onlinebank med boligfinansiering, lån, konti, kort og opsparing. Kort sagt alt det, du har behov for fra en bank, uanset hvor du er i livet.

Coop Bank bygger på værdierne ansvarlighed og redelighed. Tillid og troværdighed. Vi driver ikke en forretning med urimelige renter og gebyrer eller ublu omkostninger til lønninger, domiciler eller filialer. Vi har ydelser til en fair pris. Det giver dig mere luft i budgettet – til hverdagen, til fremtiden og til drømmene.

Vi ved godt, at detaljerne i et kundeforhold kan være svære at forstå. Derfor gør vi os umage med at skrive de små ting med stort. Vi hjælper dig med at forstå, hvad det vil sige at være kunde i vores bank, og vi er ekstra opmærksomme på at sammensætte bankprodukter, du kan gennemskue. Det er ikke bare noget, vi siger. Fem gange i træk er vores forbrugslån CoopLån 20+ blevet kåret som “Bedst i test” af Forbrugerrådet Tænk.

Selvom Coop Bank er for alle, er vi noget særligt for Coops medlemmer. En del af bankens overskud sender vi nemlig tilbage til medlemmerne i form af bonus, som du kan handle for i Coops butikker.

Uanset om du er helkunde eller delkunde, og uanset størrelsen på dit kundeforhold er vores ambition dog den samme: Coop Bank vil være det trygge bankvalg for prisbevidste danskere.

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3.1

Average

TrustScore 3 out of 5

2K reviews

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Rated 5 out of 5 stars

Customer oriented bank

Hi,
I would like to thank you Coop bank to facilitate and guide me in a reliable and fast manner to become a new customer and also appreciated due to good customer services.

January 11, 2021
Unprompted review
Rated 3 out of 5 stars

Super slow

I filled the application to become a bank member on oct. 2nd, and up to today, oct. 26th, still couldn´t use my account, because it took a lot of time to be opened, to get the card, and I haven´t even received my card´s pincode yet.When I opened an account with danske bank i had everything ready to use in 10 days. I am a little disappointed, because the idea was to use this account, not having it empty. I think you could and try to improve the times.

October 26, 2020
Unprompted review
Rated 2 out of 5 stars

No English version for apps and web…

No English version for apps and web page!
Very long time to way for aproval of the card! A lot of confusion. They were tinking that I want to take a credit an live the contry, just how many EU citizens did...
No assitans for transfer the banking.
I enjoy the apps anyway, but thans to my logic and expirience with apss in general.
I like some of Coop Produtcs.
Without the norvegian brand I wound give them only one star, I gave them 2.

March 20, 2020
Unprompted review
Rated 1 out of 5 stars

Absolutely rotten bank

Absolutely rotten bank. could not do anything right when they asked me to upgrade my account. Made a mess of Direct Debit transfers, bounced a direct debit - when there was funds in the account to more than cover it. Still waiting for my cheque book, why are they still in business. Could not recommend this Bank to anyone.

February 8, 2020
Unprompted review
Rated 1 out of 5 stars

The bank that likes to put you on hold

I am once again shocked. I have looked at my credit file with Equifax and it has been affected by the Co-operative bank still having a credit card showing with a balance on it, despite being cleared over 8 months ago. Advisor was argumentative and kept sighing at me. However, did resolve my issue on this call.

June 5, 2019
Unprompted review
Rated 3 out of 5 stars

Okish we use coop business ,free as…

Okish we use coop business ,free as part of Fsb deal.
Trying to see how your day to day balance made up not easy , I cannot get it to work on iPad it won’t allow you to alter date range.
Still it’s free ,suppose you don’t get a lot for free

March 1, 2019
Unprompted review
Rated 1 out of 5 stars

Co op bank are hypocrites.

You should know that the cc op are motivated by the terrorist funded bds group that are trying unsuccessfully to boycott Israel which happens to be the only democracy in the Middle East and one very similar to our own.
It is offensive and shameful that a bank would do this to a free so city that is our allied and the world should know they are doing this treacherous act.
They can't even get their customer service and banking policies sorted out but they actively pursue demonising Israel.
Shocking !!!!!!

February 22, 2019
Unprompted review

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