We used Cooper and Gracie’s Itchy Dog Shampoo containing Dead Sea salt and mud. The packaging looks great, very bright and clean. What we noticed first was the shampoos delicious smell which... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This shampoo has been an absolute lifesaver for my dog. Although the one we have is designed for fungal infections and sensitive skin, fleas are killed instantly and it has helped us to start getting... See more
The household pest cleanse spray is excellent. It smells nice and because it has no scary pesticides I feel happy to spray it on my bedding and furniture as well as the cat's, and I don't have to fumi... See more
I regularly buy your anti itch, cinnamon shampoo for my springer. It's a great product, definitely recommend it to anyone with itchy dogs. (Mine has grass allergies). Nice simple, easy to navigate sit... See more
Company details
Written by the company
We manufacture, formulate and develop all our 100% Natural products and we are very proud to be a family run business based in the UK.
Contact info
Butterworths Accountants & Tax Advisers Delamere, Clock House, High Road, Great Finborough, Suffolk, United Kingdom, IP14 3AP, Great Finborough, United Kingdom
- info@cooperandgracie.co.uk
- cooperandgracie.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had to contact Cooper & Gracie about…
I had to contact Cooper & Gracie about a spray nozzle which was not working, asking if I could buy one. They sent me a replacement free of charge. Brilliant after sales, which you don't often get.
Jo Kimber
Service was excellent but unfortunately…
Service was excellent but unfortunately its not working with my puppy followed all the instructions.
I have been using Cooper and Gracie…shampoo and tick and flea spray
I have been using Cooper and Gracie products for a few years and am always pleased with the products. The service is always very quick and efficient too.
Excellent service
Excellent service
Fast delivery
Now trying out products will wait to see how they work
Sorry but I've tried this and it hasn't…
Sorry but I've tried a product to stop a cat scratching a chair and it hasn't done the trick. Sprayed it on the one chair a few times now and our little git is still scratching in the the same place. He had a sniff and started scratching at it. Shame as we thought we found exactly what was needed, but in short the spray don't work so alk in all it was £15 for nothing. Also when you order even if you pay for faster shipment you still don't know when it's going to arrive, would be nice to know a time frame.
Very quick on delivery and a good…
Very quick on delivery and a good product, easy to use.
Highly recommend!
Every product I have tried from this company are excellent!! Highly recommend.
I love the fly and tick spray
I love the fly and tick spray . I used to hate using the chemical prevention. This spray really works . We live in a very high tick area on Exmoor .
Great company Always delivered promptly
Buying again because it does what it says on the tin!!
I used this all through last year and had no ticks despite being in a high deer area. Lovely smell too.
Regular, reliable deliveries
Have used products from Cooper & Gracie for our dogs for several years and have never had any problems. The anti-itch supplement of soft chews certainly works for our dog it is delivered every month and has been a god send for her.
Very good customer service
Very good customer service. Have used this company before but had to contact them to return item and my refund was made almost immediately.
Really good customer service
Really good customer service. My item didn't arrive due to damage by the courier but a replacement had already been dispatched before I notified C&G.
Quick delivery and great price
Quick delivery and great price. Don't know yet if it will stop my cat scratching at the furniture as haven't tried it out yet. Fingers crossed
Absolutely brilliant shampoo
Absolutely brilliant shampoo, bought the flea and tick shampoo for my dogs and it got rid of them straight away!
Lavender is toxic to cats?
I bought the cat and dog calming hemp spray, which I discovered smells of lavender. I thought lavender was toxic to cats? I have contacted customer services and they told me there is no lavender in it. When I reiterated that it smells of lavender I was told that the product is subject to strict controls etc, but no explanation as to why it smells of lavender! I have asked for an ingredients list as there isn't one on the product or the website. I still haven't received one. I'm not going to risk using something potentially harmful on my cat and I would appreciate an explanation.
EDIT - in reply to your response, I have asked repeatedly why it smells of lavender, as none of the 3 ingredients listed on the bottle or website can explain that. no one has answered this yet. I work with essential oils and am very careful to keep anything lavender away from my cat, as it can be toxic. My cat's health is very important to me and I'm not going to simply take your word for it, as I'm sure you understand. I await your explanation of why the product smells of something that is toxic to cats, and then I will make my decision.

Reply from Cooper & Gracie
Bought the organic rodent deterent
Bought the organic rodent deterent. So far it has not worked but we have had a fair amount of rain. Will continue to use & keep our fingers crossed.

Reply from Cooper & Gracie
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







