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Coopers Home Appliances Reviews 

1,280
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Absolutely fantastic service. Most helpful, thank you Gary. From speaking with the team at Coopers to delivery in 24 hrs and I even got a discount for buying a washer dryer that was on the shop floor.... See more

Rated 5 out of 5 stars

We have used Coopers for our home appliances for nearly 30 yrs now and as ever, excellent service and competitive prices. Our kitchen designer saw the invoice and said, I quote - "wow! Those are re... See more

Rated 5 out of 5 stars

Our 10th appliance from Cooper's. You may find a slightly lower price on line (but rarely), but you will never find a comparable level of expertise and unbiased advice. Every choice has been the right... See more

Company replied

Rated 5 out of 5 stars

Washing machine. My son and I came to seek advice on buying a new machine. We were met with courtesy and helpful advice. The next day I rang to place an order. I received a follow-up phone call advisi... See more

Company replied

Company details

  1. Appliance Store
  2. Electronics Store
  3. Kitchen Supply Store
  4. Refrigerator Store
  5. Vacuum Cleaner Store
  6. Washer and Dryer Store

Written by the company

Coopers Home Appliances is an independent, family-run appliance retailer based in Bath, with roots dating back to 1947. For over 75 years, we’ve helped customers choose the right appliances for their homes — combining expert advice, competitive pricing and genuinely personal service. We supply a full range of kitchen and laundry appliances, working with leading brands across cooking, refrigeration, dishwashing and laundry. Whether you’re replacing a single appliance or planning a full kitchen, our experienced team takes the time to understand your needs and guide you to the best solution for your space and budget. Alongside our long-standing Bath city-centre showroom, we also operate a destination showroom just outside Bath, where customers can explore a wider range of appliances in a relaxed, hands-on environment. What sets us apart is our end-to-end service. From initial consultation through to delivery, installation and removal of old appliances, everything is handled by our own team wherever possible, allowing us to maintain high standards at every stage and ensuring customers know exactly who they’re dealing with. We’re proud of our reputation for honest advice, attention to detail and reliable after-sales support. Much of our business comes from repeat customers and personal recommendations, and we value every review as feedback that helps us continue improving our service. What you see on our website is just a sample of what we offer — we can source almost any appliance you need and are always happy to discuss options. If you’re looking for knowledgeable support, quality products and a retailer that genuinely cares about getting things right, we’d love to help.

Our service promise

Straightforward advice. Reliable support.

Straightforward advice. Reliable support.
From your first enquiry through to delivery and after-sales care, we’re committed to making things simple and stress-free. Our experienced team takes the time to understand your needs and will always offer honest advice, clear communication and dependable support.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(1,280)

150 reviews in the last 12 months

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Rated 5 out of 5 stars

I explained what I needed as didn’t…

I explained what I needed as didn’t have the incentive to go into town a week before Xmas !
The assistant listened and provided me with all the information I needed to make a good choice.
My cooker is absolutely fantastic.

December 14, 2024
Rated 5 out of 5 stars

Love buying from Coopers

Love buying from Coopers. This one was a wonderful Miele drying machine when our one (non Miele) broke after 11 years. We had good non pushy advice, a realistic delivery time, delivery and removal of the old machine for just £25… all good. I like buying from the high street. It feels that as well as buying something we’re also contributing to local jobs and taxes and local rates and (as well as getting a reliable service) that all feels like a good resolution of things to do more of in the New Year.

December 30, 2024
Rated 5 out of 5 stars

Great service.

The staff are so very helpful and positive. The installation was done on time and with minimum disruption and no mess. Would definitely use them again.

December 30, 2024
Rated 5 out of 5 stars

Coopers is brilliant

Coopers is brilliant! All the staff are helpful, knowledgeable and really work with you to get the best product
I've used Coopers for the last 8+ years and highly recommend them.

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, very knowledgeable about their products, deliver goods on time as planned. Competitive pricing.

August 24, 2024

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