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Coopers Home Appliances Reviews 

1,280
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Absolutely fantastic service. Most helpful, thank you Gary. From speaking with the team at Coopers to delivery in 24 hrs and I even got a discount for buying a washer dryer that was on the shop floor.... See more

Rated 5 out of 5 stars

We have used Coopers for our home appliances for nearly 30 yrs now and as ever, excellent service and competitive prices. Our kitchen designer saw the invoice and said, I quote - "wow! Those are re... See more

Rated 5 out of 5 stars

Our 10th appliance from Cooper's. You may find a slightly lower price on line (but rarely), but you will never find a comparable level of expertise and unbiased advice. Every choice has been the right... See more

Company replied

Rated 5 out of 5 stars

Washing machine. My son and I came to seek advice on buying a new machine. We were met with courtesy and helpful advice. The next day I rang to place an order. I received a follow-up phone call advisi... See more

Company replied

Company details

  1. Appliance Store
  2. Electronics Store
  3. Kitchen Supply Store
  4. Refrigerator Store
  5. Vacuum Cleaner Store
  6. Washer and Dryer Store

Written by the company

Coopers Home Appliances is an independent, family-run appliance retailer based in Bath, with roots dating back to 1947. For over 75 years, we’ve helped customers choose the right appliances for their homes — combining expert advice, competitive pricing and genuinely personal service. We supply a full range of kitchen and laundry appliances, working with leading brands across cooking, refrigeration, dishwashing and laundry. Whether you’re replacing a single appliance or planning a full kitchen, our experienced team takes the time to understand your needs and guide you to the best solution for your space and budget. Alongside our long-standing Bath city-centre showroom, we also operate a destination showroom just outside Bath, where customers can explore a wider range of appliances in a relaxed, hands-on environment. What sets us apart is our end-to-end service. From initial consultation through to delivery, installation and removal of old appliances, everything is handled by our own team wherever possible, allowing us to maintain high standards at every stage and ensuring customers know exactly who they’re dealing with. We’re proud of our reputation for honest advice, attention to detail and reliable after-sales support. Much of our business comes from repeat customers and personal recommendations, and we value every review as feedback that helps us continue improving our service. What you see on our website is just a sample of what we offer — we can source almost any appliance you need and are always happy to discuss options. If you’re looking for knowledgeable support, quality products and a retailer that genuinely cares about getting things right, we’d love to help.

Our service promise

Straightforward advice. Reliable support.

Straightforward advice. Reliable support.
From your first enquiry through to delivery and after-sales care, we’re committed to making things simple and stress-free. Our experienced team takes the time to understand your needs and will always offer honest advice, clear communication and dependable support.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,280)

150 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New washing machine

Product explained very well no pressure selling.deliverd on arranged time .very pleased having had a Bosch washing machine for 16 years bought the same manufactured product but very modern we shall se as time goes on . 5 year guarantee included very pleased.

March 21, 2025
Rated 5 out of 5 stars

Darrin and his team provided an amazing…

Darrin and his team provided an amazing service and was always on hand to help with technical specification and AGA fit requirements. We ordered a ER7 160 with LPG GAS module, which was a bit tricky in understanding requirements. Darrin, was brilliant as was his team and I would definitely recommend Coopers Home appliance.

March 20, 2025
Rated 5 out of 5 stars

The experience buying was made easy by…

The experience buying was made easy by a good team who knew what they were walking about, rather than other chain stores. The delivery was on the time promised. The team who did the delivery were good and the fitting of the washing machine very efficient.

February 28, 2025
Rated 5 out of 5 stars

Very helpful

Very helpful. Dealt with our enquiry very efficiently. Contacted their suppliers to answer our question immediately. Would shop at Coopers again. AAA++++

March 20, 2025
Rated 5 out of 5 stars

Great speedy service!

Called into Bath shop to explain my freezer problem and to make an appointment, charming lady gave me their main office phone number …
The shop looked well stocked with clean re serviced fridges and freezers…
Only a few days to wait, Daryl turned up on time, seemed to know the exact problem, worked efficiently to solve it, cleared up the mess and helped me to fill my freezer again…. Delighted with such efficient service..thank you !

January 20, 2025
Unprompted review
Rated 4 out of 5 stars

Fantastic service …

Fantastic service from the shop with friendly yet expert advice on cookers. Smooth ordering process, one star removed as on the day of delivery we were not advised of timing, even an estimated slot would have been helpful.

December 16, 2024

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