Great store for Korean beauty products! The products are authentic, the service is great and delivery was fast. I also love that they frequently offer discounts on many items. Highly recommended, and... See more
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Fijn dat Coos Cosmetics nu ook Im From en Klairs Fundamental in het assortiment hebben! Uiteraard gelijk besteld. Coos Cosmetics is zeer betrouwbaar, en erg klantvriendelijk! Een aanrader. Verze... See more
Company replied
Excellent range of natural-vegan, Korean skincare products! Ease of website navigation! Impressive response-time! Amazing team with can-do approach! Exemplary customer care / service (both during and... See more
Company replied
Amazing site easy to navigate and pleasing to the eye. Fast shipping, came a day earlier than expected. The packaging is beautifully done and it’s filled with samples which, I guess, are selected with... See more
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Company details
Written by the company
Korean beauty & skincare Netherlands. We curate the best Korean skincare products for skin health, skin barriers, skin problems, and skin improvement to help you get to love your skin. If you have been trying various other skin improvement and treatment regimens without success, Coos is here for you. Contact us by email: info@coos-cosmetics.com
Contact info
4.6
Excellent
229 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The products were delivered within 2…
The products were delivered within 2 days!! Love the products and the goodie I have received!!
July 5, 2021
Reply from Coos Cosmetics
Hello Kelly,
Thank you for sharing your positive experience!
Hope to see you again soon!
Kind regards,
Coos team
Quality
Great quality items and customer service. The website is easy to use. I don't plan on getting my skincare from anywhere else.
May 28, 2021
Reply from Coos Cosmetics
Hello Audrey,
Thank you for such a lovely and kind review! We’re so happy you loved your experience and looking forward to your next visit. Until then, we’re here if you need anything.
Kind regards,
Coos
Always perfect!!!
Everytime I receive an order I receive more than I am expecting! Lot of samples and the best service! And in just 2 days my products were at home!
May 27, 2021
Reply from Coos Cosmetics
Hello Ana,
Thank you so much for this 5-star review. We really appreciate you being an awesome customer and helping to share the word about us. We’re here for you anytime.
Coos team
Reply from Coos Cosmetics
Hello Sam,
Thanks so much for sharing your experience with us. We hope to see you again soon.
Kind regards,
Coos team
shipping was not the best but the pricing on the website is great
shipping was not great, took longer than they said. i expect it to come in time when i pay for it.
I want to add when i ordered it said it would be there within 2-3 days i think. i know that today there has only passed 3 days. i did want to give 3,5 but it was not possible, because the prices on the websites are good.
May 27, 2021
Reply from Coos Cosmetics
Hello Josephine,
I am Alice, the founder of Coos Cosmetics. Thank you for your feedback. I'm sorry to hear you had a less satisfactory experience, but I really appreciate you bringing this issue to my attention.
We have received your order on Monday. Monday 24th May is a public holiday in The Netherlands therefore we can only process your shipment on Tuesday 25th May. It takes 2-4 working days to your destination which is displayed at the checkout page.
We would like to take the opportunity to speak to you further. Please view the email sent to you :)
Feel free to contact us anytime.
Warm regards,
Alice
Service is amazing
Service is amazing! Alice is the sweetest, super helpful. Ordering from Coos Cosmetics is a real pleasure.
April 2, 2021
Reply from Coos Cosmetics
Hello Aurelie,
Thanks for your amazing support!
Kind regards,
Coos team
I loved the toners and essence i…
I loved the toners and essence i bought. My skin is more hidrated and plumper with them . The I'm from mugwort essence calms my skin and moisturises it. I recomed all of it.
April 2, 2021
Reply from Coos Cosmetics
Hello Veronica,
Thank you very much for taking the time to leave us a great review.
We hope to see you soon!
Warm regards,
Coos team
My favourite EU e-shop
My favourite EU e-shop when i need some newbies.alice, the owner, is one of the kindest soul you can find out there, she's really helpful and suggests you only the products she may think work for you, even if she gets a lower sale or either nothing
March 22, 2021
Reply from Coos Cosmetics
Hello Sara,
Thank you for your amazing review. We love to serve awesome customers like u!
Warm regards,
Alice
Awesome experience
Amazing site easy to navigate and pleasing to the eye. Fast shipping, came a day earlier than expected. The packaging is beautifully done and it’s filled with samples which, I guess, are selected with toughs on what the customer may like to try based on the products ordered, making me feel like a valued customer even if it’s just the first time I bought from this site. Overall great experience, absolutely recommended.
February 23, 2021
Reply from Coos Cosmetics
Hello Sonia,
Thanks so much for your taking the time to leave a positive feedback! We are dedicated to each client’s experience. We're happy that you're happy, and we’re looking forward to your next visit.
Kind regards,
Coos cosmetics team
Very prompt and great products!
December 9, 2020
Reply from Coos Cosmetics
Hello Loana,
Thanks for taking the time to leave a review.
Hope to see you again soon!
Warm regards,
Wendy T.
Coos Cosmetics
Reply from Coos Cosmetics
Best Sammy,
Dank je wel voor de beoordeling!
Met vriendelijke groet,
Coos Cosmetics
Trustworthy
Trustworthy, fast delivery and good quality products. Gives a nice amount of free samples which gets me interested in more products
September 19, 2020
Unprompted review
Reply from Coos Cosmetics
Hello Suaad,
Thank you so much for taking the time to leave this amazing review.
Hope to see you again soon!
Kind regards,
Coos cosmetics team
Fijn dat Coos Cosmetics nu ook Im From…
Fijn dat Coos Cosmetics nu ook Im From en Klairs Fundamental in het assortiment hebben! Uiteraard gelijk besteld.
Coos Cosmetics is zeer betrouwbaar, en erg klantvriendelijk! Een aanrader.
Verzending gaat ook snel en alles is goed verpakt. Je word ook goed op de hoogte gehouden.
September 15, 2020
Unprompted review
Reply from Coos Cosmetics
Hallo Jelly,
Bedankt voor het achterlaten van deze mooie beoordeling. Wat fijn om te horen dat je tevreden bent over onze goede service.
Hopelijk tot gauw weer!
Met vriendelijke groet,
Alice ~Founder
Very good shop with premium Korean cosmetic
Very good shop with premium Korean cosmetic, big assortiment, good prices and great service!
August 7, 2020
Unprompted review
Reply from Coos Cosmetics
Hello Marina,
Thank you so much for taking time to review. Much appreciated for your kindness.
Hope to see you again soon!
Kind regards,
Alice
Nice K-Beauty products...
I received my order pretty quickly and I also got lots of free samples. The customer service is really good.
July 30, 2020
Unprompted review
Reply from Coos Cosmetics
Dear Eldi,
Thank you so much for your kind words, Eldi. We really appreciate you taking the time to share your experience with us.
We look forward to seeing you again in the future!
Kind regards,
Coos cosmetics team
Very reactive when it came to let me…
Very reactive when it came to let me know one of the products was out of stock, overall great client service + super fast delivery.
July 24, 2020
Unprompted review
Reply from Coos Cosmetics
Hello Sara,
Thank you so much for leaving us a great feedback.
We hope to see you again soon!
Warm regards,
Alice
First time
The first time i bought with Coos-Cosmetics and im very happy because they sent very quick. I will be back to buy again.
June 16, 2020
Unprompted review
Reply from Coos Cosmetics
Hello Huong,
Thank you taking the time to write a review. We are delighted to hear that you are happy with out service.
See you again soon!
Kind regards,
Coos Cosmetics
Top service
One of the products I ordered was out of stock, but they handled it within 2 hours of me ordering so it was still shipped the same day! Great customer service and super fast. I am also really happy with the samples I got, it's great for trying out new products. The packaging was really cute.
June 12, 2020
Unprompted review
Reply from Coos Cosmetics
Hello Lisa,
Thank you for the wonderful review and for taking the time to share your feedback with Coos Cosmetics. Our priority is customer service and we are happy we met your expectations. It makes our job a pleasure.
Alice
Coos Cosmetics
I have never gotten such good service!
I have never gotten such good service!
The customer service answers very fast and kindly to all your questions and the orders are sent immediately. The packaging is always beautiful and all the little samples you get will be of the products you've always wanted to try - almost like they're reading your mind ;)
I always order everything I need from Coos-Cosmetics!
June 7, 2020
Unprompted review
Reply from Coos Cosmetics
Hello Nita,
Thank you so much for the amazing review! It means a lot to us. We are committed to provide a high standard of customer service as we truly care about our customers.
Thanks you and hope to see you again soon !
Warm regards,
Alice- Coos Cosmetics
Reply from Coos Cosmetics
Hello Raisa,
Thank you so much for the amazing feedback!
We hope to see you again soon!
Kind regards,
Alice- Coos Cosmetics
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