Thank you 🙏 once again Jo Reilly for the treatment's and advice you give me.I have been seeing you for many years and you have never failed to make me look and feel many years younger than my actual... See more
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I’m now 9 weeks post-VR facelift and had my follow-up appointment with Mr. Christopher West earlier this week. My face has healed beautifully, and the outcome looks incredibly natural and refreshed.... See more
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Fantastic clinic. Beautiful deco, really friendly staff, Alison was amazing as was Mr Bhatt. The whole experience was very relaxing and every step of my procedure was clearly explained. Felt a bit wob... See more
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Had uppers done today at Coppergate Clinic. I'm super happy with the results so far. All staff at this clinic are pleasant and professional, my surgeon Ciarstan McCardle and theatre nurse Kirstie... See more
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Company details
Written by the company
We would like to extend a very warm welcome to Coppergate Clinic, your go-to Clinic for Plastic Surgery and Advanced Aesthetics in the heart of York. Formerly face etc... medispa, we have since rebranded to reflect our updated procedure and services menu. We still retain many of our face and body treatments with our wonderful team of Aesthetic Therapists, whilst expanding the surgical repertoire. As you will see from our surgical treatment menu, we are now offering an extended plastic surgery service encompassing breast, abdomen, body and face procedures under twilight and general anaesthetic. Patients can be assured of the continued expertise and exceptional treatment results on which the clinic has built it's reputation- delivered by the team of industry-leading surgeons, doctors, nurses and aestheticians they have come to trust. We would like to take the opportunity to thank you for your continued loyalty and support and look forward to welcoming you to the your go-to cosmetic surgery in York very soon. Please do not hesitate to contact us to arrange your complimentary consultation and find out more about our comprehensive range of services.
Contact info
Coppergate Clinic | 8 Coppergate, YO1 9NR, York, United Kingdom
- 01904 675222
- info@coppergateclinic.co.uk
- coppergateclinic.co.uk
4.9
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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As usual a great experience for…
As usual a great experience for Profhilo with Jo! Thank you.
April 24, 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Kathryn. Thank you so much for your lovely feedback. We're so pleased to hear you had another great experience with Jo for your Profhilo treatment. We’ll be sure to pass on your thanks, she’ll be delighted! Kind Regards, Coppergate Clinic.
Always professional in immaculate…
Always professional in immaculate surroundings
April 22, 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Gill. Thank you for your kind words! We're delighted to hear that you appreciate our professionalism and clinic environment, maintaining high standards for our patients is so important to us. We look forward to welcoming you again soon! Kind Regards, Coppergate Clinic.
Reply from Coppergate Clinic
Dear, Sinead. Thank you for your review. We really appreciate your continued support and always love seeing you at the clinic. We're looking forward to welcoming you back into the clinic soon. Kind Regards, Coppergate Clinic.
I rang coppergate with my concerns re a…
I rang coppergate with my concerns re a recent op. They kept me informed and rang me back asap. An appointment was made for the next day and the problem was resolved quickly and efficiently. Friendly but professional atmosphere in the clinic. Great experience 😀
April 17, 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Patricia. Thank you for taking the time to leave such a lovely review. We're so glad we were able to address your concerns quickly and that you felt supported throughout. It's great to hear you had a positive experience with our team and your kind words mean a lot to us! Kind Regards, Coppergate Clinic.
Fantastic experience at the Coppergate
Fantastic experience at the Coppergate Clinic. I had a Breast augmentation and from start to finish the staff have been very professional, ensured I have all the necessary information and expressed care and compassion. The clinic is amazing.
April 15, 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Jamie. Thank you so much for your kind words. We're absolutely delighted to hear that you had a fantastic experience with us. Providing professional care, clear information, and compassionate support is always our priority, and we’re so glad it made a positive impact on your journey. We’re thrilled with your results and look forward to supporting you through the rest of your recovery! Kind Regards, Coppergate Clinic.
Great experience as always.
Great experience as always. Staff are brilliant.
April 15, 2025
Unprompted review
Reply from Coppergate Clinic
Dear, GP. Thank you so much for your continued support and kind words. We’re so glad to hear that you’ve had another great experience with us. Our team will be thrilled to hear your feedback. We look forward to welcoming you again soon! Kind Regards, Coppergate Clinic.
Upper blepharoplasty at Coppergate Clinic
I had my upper blepharoplasty last week with James Smith at the Coppergate Clinic York. The procedure went smoothly, and even though it’s early days, I can already see a huge difference. My eyes look more open, refreshed, yet totally natural. I’m so happy with the result so far. All the staff at Coppergate Clinic have impressed me, especially my surgeon James, and his assistant Nikki who were both kind and professional during my surgery and made me feel very much at ease. Thank you for making me feel so much better about myself, I shall definitely be returning in the future.
April 7, 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Natsbee. Thank you so much for your wonderful review! We’re so pleased to hear that your experience with us, from the procedure to the care you received, was positive. It’s fantastic that you’re already seeing such great results and that you felt at ease throughout your journey. We’ll be sure to pass on your kind words to Mr James Smith, Nikki, and the rest of the team. We’re excited to support you as you continue to heal and look forward to welcoming you back in the future! Kind Regards, Coppergate Clinic.
Blepharoplasty (upper eyelids)
All staff are so friendly, professional, and made me feel at ease throughout my time there. The clinic itself is beautiful and absolutely spotless. I was made to feel so relaxed throughout my surgery, and actually felt like I could have nodded off at one point. I am soooo happy with my results and cannot recommend Coppergate Clinic highly enough.
April 4, 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Dawn. Thank you so much for your kind and thoughtful review. We’re thrilled to hear that you felt at ease throughout your experience and that our team helped you feel relaxed, even during your surgery. It’s fantastic to know that you’re happy with your results, and we truly appreciate your high recommendation. Your feedback means the world to us, and we look forward to welcoming you back to the clinic in the future! Kind Regards, Coppergate Clinic.
Upper bleph and lip lift
I had Upper bleph and later a lip lift with amazing consultant Ciara Bowers . She is so calm and professional and an absolute delight.
My surgery results are perfect and the clinic is beautiful with a lovely vibe.
Every one is very kind and I would highly recommend Coppergate Clinic
April 10, 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Dawn. Thank you so much for your kind words and wonderful feedback. We’re delighted to hear that you had such a positive experience with Ms Ciara Bowers and that you're so pleased with the results of your procedures. Ms Bowers and the entire team at Coppergate Clinic are dedicated to providing the highest level of care, and it’s lovely to know that this was reflected throughout your journey with us. We're also thrilled that you enjoyed the atmosphere of the clinic and felt well cared for by our team. Your recommendation truly means a lot to us. Kind Regards, Coppergate Clinic.
Professional and effective consultation.
Professional and effective consultation with an highly skilled consultant. All issues addressed in detail with a thorough approach.
Confident in a great outcome and looking forward to the final step. Mr Nick Rhodes’s expertise is based on years of experience and constant engagements with up to date advancements in his field rendering him one of the best plastic surgeons.
April 11, 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Alina. Thank you for taking the time to share your experience with us. We’re so pleased to hear that your consultation with Mr Nick Rhodes was both professional and reassuring. His commitment to providing detailed, thorough care and staying at the forefront of advancements in the field is something we’re very proud of. It’s wonderful to know that you feel confident moving forward, and we’re honoured to be supporting you through each step of your journey. We truly appreciate your kind words and recognition of Mr Rhodes’s expertise. Kind Regards, Coppergate Clinic.
Stich removal
I had my stiches removed by Mr Bhat after my initial surgery with Mr Smith.
The process was quick and easy and the scars on my eyes look to be healing really smoothly and in some areas already faded.
Amazing service from the team again.
April 11, 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Beckie. Thank you for your lovely feedback. We're so pleased to hear that your experience with Mr Bhat for your stitch removal was smooth and straightforward, and that your healing process is progressing so well. It’s always wonderful to hear when patients are happy with both their results and the care they’ve received. We’ll be sure to pass on your kind words to both Mr Bhat and Mr Smith, as well as the rest of the team. Your continued trust in our clinic means a great deal to us. Kind Regards, Coppergate Clinic.
Lower eye surgery consultation
Calm, relaxed environment. Made me feel welcome. Answered all my questions (and more). Very professional.
April 10, 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Alison. We really appreciate you taking the time to share your feedback. We’re delighted to hear that you felt welcomed and at ease during your visit, and that all your questions were thoroughly answered. Creating a calm, professional environment where patients feel supported is something we truly value, so it’s lovely to know this came across in your experience. Kind Regards, Coppergate Clinic.
A very satisfactory experience …
From start to finish all staff were most friendly and reassuring. The procedure was fully explained to me and conducted without any problems: recovery was enhanced by the advice and instruction received, to produce a most satisfactory outcome which I am delighted with. Thoroughly recommend Coppergate to any prospective client.
April 10, 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Margaret. Thank you so much for your kind words and wonderful feedback. We're delighted to hear that you felt supported and reassured throughout your experience with us. It's fantastic to know that the procedure went smoothly and that the guidance you received aided in a successful recovery. Your recommendation truly means a lot to the entire team here at Coppergate. Wishing you all the very best. Kind Regards, Coppergate Clinic.
great from start to finish very easy…
great from start to finish very easy and pain free felt comfortable all the way through cant recommend enough
Mr will holmes is fantastic
February 13, 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Customer. Thank you so much for taking the time to leave your review. We're so pleased to hear that your experience was smooth, comfortable, and pain-free from start to finish. Mr. Will Holmes will be delighted to know his care made such a positive impact. Your recommendation means the world to us — we're truly grateful! Kind Regards, Coppergate Clinic.
Excellent service from the very beginning.
Excellent service from walking through the door. Friendly, welcoming staff.
Beautiful clinic, very relaxing.
This visit was my initial consultation with Ciarstan McArdle, she was wonderful, she has a lovely friendly nature I was put at ease immediately. She explained the before , during and after the surgery procedure. Any questions I had were explained in detail and I left feeling very confident and comfortable to proceed with the surgery. All booked ready to go.
April 8, 2025
Unprompted review
Reply from Coppergate Clinic
Dear, LH. Thank you so much for your lovely review. We're so pleased to hear that you felt welcomed and relaxed from the moment you walked in. Miss Ciarstan McArdle will be thrilled to know she made such a positive impression during your consultation - she truly takes pride in making each patient feel informed and at ease. We're excited to support you on your journey and look forward to seeing you again soon. If you have any questions before your surgery, please don’t hesitate to reach out! Kind Regards, Coppergate Clinic.
Had my 12 week review with James Smith…
Had my 12 week review with James Smith having missed the 6 week one ( was left a voicemail ) as the call was late -to be honest I was expecting a video appointment so my eyes could be seen as they are still a little bumpy but it was a 5 min tel call just asking if all ok and to re contact at 6 months if scars still bumpy - felt a little rushed although I am still onthe whole pleased with my surgery no one as noticed so it would have been nice to have the surgeons opinion on the outcome
April 7, 2025
Unprompted review
Reply from Coppergate Clinic
Hello Joanne,
thank you for your review,I have now had time to look at your notes and discuss your comments with Mr Smith.
We apologise if the telephone review felt rushed. I understand your concerns, and we are more than happy to help.
I understand that the surgeon confirmed during your telephone call that your progress is positive and normal, although a few small bumps were observed on the scar. These bumps are improving and are part of the natural healing process. The surgeon also explained the process of scar maturation, emphasising that while noticeable improvements typically occur within the first three months, complete scar maturation can take up to 18 months. The surgeon also explained the difficulties of seeing small bumps on a video call and advised to attend for face to face assessment or indeed send high resolution photographs if desired.
It was therefore recommended that you have a face to face follow-up review in six months to ensure the scar has fully settled.You should have the post operative patient contact number if you wish to send photos or e mail to info@coppergateclinic.co.uk.
Fantastic Advice Given
Absolutely delighted with the advice given by Consultant Mr James Smith who offered me a non-surgical treatment I was not expecting!!
A first class and professional service was offered throughout the appointment by everyone from arrival to leaving the venue.
I was advised against undertaking the surgery I thought that I required and instead offered an alternative which I am currently enquiring about.
I cannot recommend this clinic highly enough nor Consultant Mr James Smith.
April 7, 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Blue. Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that Mr. James Smith was able to provide you with valuable advice and alternative treatment options. It's also wonderful to know that the service you received from our team met your expectations from start to finish. We greatly appreciate your trust in our clinic and are delighted that you are considering the non-surgical treatment we discussed. We look forward to supporting you throughout your journey and are always here if you need any further information or assistance. Kind Regards, Coppergate Clinic.
Very good
Very good - excellent communication, super clean , very friendly and professional
April 1, 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Null. Thank you for your wonderful feedback. We’re delighted to hear that you had a positive experience with us. We take great pride in maintaining high standards of cleanliness and professionalism, and it’s fantastic to know that our team’s communication and service met your expectations. We truly appreciate your kind words and hope to welcome you back soon. Should you need anything further, please don’t hesitate to reach out. Kind Regards, Coppergate Clinic.
I was very impressed with…
I was very impressed with professionalism and I am waiting to hear for results of whether Ruby Plowman’s breast reduction can go ahead when she is 17 or does she need to wait till age of 18.
April 3, 2025
Unprompted review
When I arrive my therapist Jo was…
When I arrive my therapist Jo was waiting for me greeted me by name knew what treatment I was there for. Jo was very pleasant and highly professional.
April 2, 2025
Unprompted review
Reply from Coppergate Clinic
Dear, Amanda. Thank you so much for your kind review. We are thrilled to hear that Jo made such a positive impression and provided you with a professional and personalised experience. We strive to make every visit welcoming and tailored to our clients' needs. Your feedback means a lot to us, and we look forward to seeing you again soon. Kind Regards, Coppergate Clinic.
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