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Cop The Sauce Reviews 331

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TrustScore 2.5 out of 5

2.7

Shoe Store
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Rated 1 out of 5 stars

Just found out everything I've bought is fake and the website claimed it to be authentic and infact still claims they're authentic

Rated 1 out of 5 stars

I placed an order 22 days ago, I have not received any responses to my email. These pair of trainers were suppose to be an anniversary gift, now I can not afford to buy another pair of trainers as I... See more

Rated 5 out of 5 stars

Fantastic customer service, kept me up to date and answered any questions promptly. Used Dpd for delivery which is a bonus as they are the only courier service I trust not to lose my parcels!! Arrived... See more

Company replied

Rated 1 out of 5 stars

Paid over £200 for the item TWO WEEKS AGO, still haven’t received my order… BECAUSE IT STILL HASNT EVEN BEEN SENT!!!! My money has just been taken & kept & nothing has been done with my order. It said... See more

Company details

  1. Shoe Store
  2. Fashion Accessories Store
  3. Streetwear Store

Written by the company

At Cop The Sauce we specialise in selling and sourcing exclusive sneakers and streetwear. We provide a personal shopping experience and product sourcing for everyone. Our sourcing service are not limited to sneakers. We can source all kind of things from designers brands, hand bags, luxury watches and many more. Our mission is to provide a seamless shopping experience for customers to shop for exclusive items they like with confidence.

Contact info

2.7

Poor

TrustScore 2.5 out of 5

331 reviews

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Rated 1 out of 5 stars

NOT AUTHENTIC - DO NOT BUY!

DO NOT BU!!! I purchased some ‘Easter Dunks’ from here a few months back and they are clearly fake! I’m not really sure why there are so many good reviews, as I too read the reviews and thought this was a legit seller but maybe some they sell are fake and others real? I don’t know. The ones I received are definitely not real! I’m in search of some new trainers again and so it reminded me that I didn’t leave the review I was supposed to after I had received my trainers from here. To save others from being ripped off, PLEASE DO NOT BUY!!! The trainer itself was deformed after one wear! the front is raised and creased so that the shoe leans to one side! Not something an authentic Nike shoe would do! The logo on the innersole has rubbed off after one wear! The QR code on the label inside doesn’t scan either and when you look down on the shoe it just doesn’t look right around the ankles. Moral of the story.. if you don’t want to pay good money for fake shoes, don’t buy from here!

December 22, 2021
Unprompted review
Cop The Sauce logo

Reply from Cop The Sauce

Hi Danielle,
First of all thank you for your order.
Regarding authenticity, all products we sell are authentic. Including the pair that you've received. Please see the attached link for the receipt.
https://photos.app.goo.gl/VdbxmWF2XJj8Avdw6
We are a registered company here in the UK under COP THE SAUCE LTD. We understand the laws on counterfeit goods and we ensure that all items are authentic. Not only because it’s a legal requirement but we absolutely hate fakes! It’s something that ruins it for a lot of us sneakerheads unfortunately as we have to be extra careful when buying sneakers.
If you would like a second opinion on your sneaker we are happy to pay for you to use third party companies to do an authentication check such as.
https://legitcheck.app/
https://getcheckcheck.com/en/
If you have any further questions, do let us know. We are happy to help.
Kind Regards,
Frankie
info@copthesauce.com | copthesauce.com | @copthesauce

Rated 5 out of 5 stars

Had my doubts

Had my doubts, when I hadn’t heard anything about my order. Sent an email but no reply. Sent a DM on Instagram and was answered with in a few hours. Was assured my delivery would be sent and by express delivery. Trainers arrived 2 days later and I’m now going to have one happy little girl at Christmas. Thank so much. Would defiantly recommend!

December 16, 2021
Unprompted review
Rated 1 out of 5 stars

Ordered some Jordans for my daughter…

Ordered some Jordans for my daughter for Christmas they was delivered to a different adress in a total different area I'm in derby and they was delivered to a man in Leicester even though it was my name which is a female name and I paid 300 pounds and still don't have them and sent loads off emails and have had no response what's so ever 4 days later won't be using these again !!!!!

December 15, 2021
Unprompted review
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Reply from Cop The Sauce

Hi Ellie,
First of all thank you for your order with us. We apologies for the delay in reply getting back to your email as we don't have the staffing in on the weekend as well as Christmas period as you are aware can be very busy.
Regarding to the parcel being delivered to the Wrong address. We have established this with yourself that the Wrong address was provided at the time of order. What we will do now is
1) We will contact DPD to see if they can retrieve the parcel back from the address.
2) We will search up the address online to see if the information is available on any government website such as on companies house.
3) We will send out a letter to this address asking the for the parcel to be send back to us.
Once we have any further updates from any of these 3. We will get back to you right away.

Kind regards,
Frankie

Rated 5 out of 5 stars

10/10

Second time buying from copthesauce and would definitely continue to buy my trainers from here. Really fast delivery and overall great service! Highly recommend!

October 12, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent company!

Excellent company!! We ordered and paid via paypal and my jordans were dispatched the next day and received the day after that! So happy with my trainers, the price was fair and the customer service spot on! Will not hesitate to purchase again. Thank you copthesauce!

October 6, 2021
Unprompted review

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