Coracle Coaches Reviews 656

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional friendliness, helpfulness, and professional driving skills, making every journey enjoyable and stress-free. People frequently highlight the excellent service, noting how well-organized the trips are and how comfortable and clean the coaches are. Many consumers appreciate the carefully planned holidays, often mentioning the great locations and the overall high quality of the experiences provided. However, some customers also noted issues with the office and paperwork, describing it as the only fault in an otherwise perfect holiday experience. Additionally, a few people mentioned that one of their mystery tour days consisted of no activities, leading to dissatisfaction with that particular trip.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise drivers like Sam,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the friendly, helpful, and... See more

Holidays

People report positive experiences with holidays, consistently describing them as fantastic, amazing, and... See more

Location

Users describe positive interactions with location, frequently highlighting excellent hotel placements and... See more

Quality

Clients share positive opinions on quality. Customers consistently praise the excellent quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb service. Never have an issue. Regular check ins and contact to ensure and issues identified and dealt with you avoid problems going forward. We had Sam as our driver and she couldn't do enough... See more

Rated 5 out of 5 stars

Another great mystery weekend away with Sam and Phoebe who both did their utmost to ensure that we had a good time. The journey was comfortable with nothing given away about our mystery destinatio... See more

Rated 5 out of 5 stars

Spent a wonderful week in the beautiful Italian riviera,what a place with such amazing scenery 😍 Met lots of great people on the coach,with many laughs had!! Having already been to Amsterdam w... See more

Rated 5 out of 5 stars

Just returned from a fantastic trip to Mamma Mia The Party with coracle coaches. Sam drove us she was amazing. Very friendly & helpful & kept us up to date with arrival times. Places of interest... See more


Company details

  1. Bus Tour Agency
  2. Bus and Coach Company
  3. Tour Operator

Written by the company

Based in Carmarthen, Coracle Coaches is a Coach Hire and Tour Operator, that caters for West and South Wales.


Contact info

4.9

Excellent

TrustScore 5 out of 5

656 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A great break

A great break, convenient accommodation and exceptional driver adding up to a wonderful fun-filled weekend.

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service! Definitely use again!

Our driver Darko was excellent! Extremely knowledgeable about London and very funny. The bus was comfortable and had everything you would need. Harry potter experience was brilliant! We loved the hotel and breakfast. Will 100% use this service again.

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing weekend trip,driver Darko

Amazing weekend trip with Darko he was very polite and gave us amazing information while driving us to new destinations,very good driver,made sure we was updated constantly with eta’s and made sure we was satisfied with our weekend

December 7, 2025
Unprompted review
Rated 5 out of 5 stars

Harry Potter Studios

Booked with Holly - Super helpful and friendly

Driven by Darko - Great driver, full of knowledge, pleasure to have him drive us

Great trip. Good time in HP Studios aswell as London on the following day

December 6, 2025
Unprompted review
Rated 1 out of 5 stars

Cancelled holiday

I booked a package holiday with my husband and grandchildren paid in full nearly £800 24 days before we were due to go I had a phone call from Customer Services to say sorry but our booking had been cancelled due to them overbooking and no seat available on the polar express train my grandchildren were so upset. I was offered full refund and a £50 voucher towards another booking but I told customer services I would not book with there company again. I have emailed the company twice asking how this could happen and I have had no reply I have had also had to wait over a week and still hadn’t received my payment, I contacted customer services again asking why I haven’t received my refund payment only to be told sorry we thought it had been sent and that it could take a week to show in my bank account. This is no way to run a business letting people down taking there money and not refunding it promptly

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing holiday

Another fantastic trip to Scotland withe coracle coaches, everything from start to finish was first class,matty our driver was a very professional driver and very knowledgeable, the rob roy hotel was first class as was all the excursions. Looking forward to the passport mystery trip in june

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

A magical experience, hassle free!

Myself and my family went with coracle coaches to Disney Land Paris for the Enchanted Christmas there between 16-19th November 2025.

The trip was hassle free, everything taken care for us regarding the usual stressful things such as travel, tickets, hotel etc. This made our break all the more relaxing without having those extra stresses!

The travel there and back was brilliant, no issues at all. Our driver was Darko, who has been excellent. He has kept us well informed throughout the process, from providing us with interesting facts, keeping us upto date on our journey, making sure we get to places on time and making our journey as comfortable as possible. It's clear Darko is very experienced with his role as we all felt safe and trusted his capability to get us there and back safely.

The hotel was lovely too, super family friendly with a ton of leisure facilities there. No complaints!

It has been the most magical and wonderful experience for us as a family, and I would highly recommend anyone thinking of going away to go with Coracle Coaches. Can't wait to book our next adventure with yourselves again!

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Darko…

We went to Disney land Paris with coracle coaches, our drivers name was Darko and he was absolutely brilliant. He give us detailed speeches about everything and anything made sure we was all comfortable and happy, he made sure we understood what was what and overall throughout the whole trip he was just a really nice person and I was really happy with him being our driver! To be honest he went above and beyond for us all I’d Definitely recommend this company it’s been a lovely holiday and really smooth sailing, I’d definitely book with them again. Darko is a credit to your company !

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Hogwarts in the snow with Coracle…

Hogwarts in the snow with Coracle Coaches gave myself, my Mum and our wonderful friend memories which will last a life time, lots of laughter and a stress free weekend in London. From the time we were picked up in Newport we felt extremely relaxed and looked after. Sam our lovely driver and Tori our lovely host were so friendly and accommodating. Nothing was too much trouble and the Harry Potter cup cakes on route was a lovely touch, which illustrates Coracles commitment to making our time with them as special as possible. We will use Coracle again, in fact conversations have already begun. We can’t recommend Coracle enough, they were absolutely amazing.

November 15, 2025
Unprompted review
Rated 5 out of 5 stars

Don't usually leave reviews but

Don't usually leave reviews but, after a great trip to Plymouth, felt the need to do so.

Our long journey down to Devon was made far easier with a very clean, comfortable coach and a driver who was outstanding (Sam). Very friendly, helpful and a credit to the company.

November 8, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you to our coach driver Darko and his son Luka

Thank you to our coach driver, Darko and his son Luka for a wonderful visit to Chester last weekend. The coach was immaculate and comfortable. The roads in mid Wales had their challenges but Darko made it feel as though we were floating on air. Darko kept us informed of progress and ETAs and broke the journey with comfort breaks allowing us to stretch our legs and a bite to eat. Darko and Luka kept us entertained throughout the whole journey. Thank you very much to both - they were fantastic. I would definitely recommend Coracle Coaches and hope to travel with them again.

November 8, 2025
Unprompted review
Rated 5 out of 5 stars

Had a fantastic trip to Dublin with…

Had a fantastic trip to Dublin with Coracle Coaches. We didn’t have to worry about a thing, our driver Ken welcomed us and kept us entertained the whole journey.
We have traveled with Coracle coaches several times now and always had warm welcome and amazing service. All the stress of travelling is done for you just turn up sit back and relax. Already booked our next trip next month to Amsterdam.

October 24, 2025
Unprompted review

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