Cornerstonesurveyors Reviews 

95
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the team for being exceptionally helpful, friendly, and supportive throughout the entire property purchase process. Many individuals consistently note that the communication remains clear, timely, and professional from the very first inquiry onwards. Some reviewers were extremely happy with the thoroughness of the property evaluations and the clear details provided. Consumers also appreciate the detailed follow-up calls and valuable guidance that help buyers avoid costly financial mistakes. Many buyers mention feeling thoroughly well supported and gaining immense peace of mind when navigating complex property purchases.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting excellent communication and... See more

Staff

People report positive experiences with staff, highlighting an extremely thorough, professional, and friendly... See more

Customer service

Clients share positive opinions on customer service, highlighting supportive and informative interactions.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rhys has been so helpful from the very first phone call. His knowledge and expertise about older properties have been of huge value as its helped us to highlight some big issues with a house we are... See more

Rated 5 out of 5 stars

Can't recommend them highly enough. We had our Level 3 survey with Rhys. Our experience with Cornerstone Surveyors was both pleasant and valuable, they provided excellent communication and support thr... See more

Rated 5 out of 5 stars

Friendly and thorough service from Rhys yet again. Highly recommend Cornerstone to anyone buying a property! This is our second time using them and I can't fault the service. Report is extremely detai... See more

Rated 5 out of 5 stars

Can't recommend this company enough. From our very first enquiry, Merrigan was very friendly, professional and supportive. We are first time buyers and had 2 properties pull out, but this company were... See more


Company details

  1. Real Estate Consultant

Written by the company

Cornerstone Surveyors work with home buyers and sellers in the residential property market who want a comprehensive understanding of the property they are purchasing or selling. We provide valuations and tailored property surveys that educate our clients and identify any major defects so that they can complete any transaction with a full understanding of potential liabilities.


Contact info

4.9

Excellent

TrustScore 5 out of 5

95 reviews

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4.9

All reviews

(95)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Prompt and helpful

Rhys was very quick to reply to our e-mails and helpful in talking things through both before and after the survey.

We needed to ask a question a couple of months after the survey was done and once again we appreciated how quick and helpful he was in getting back to us.

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Surveyors!

Absolutely fantastic company! The team are very friendly and professional, and Rhys was brilliant and very thorough when he came out to perform the Level 2 survey. He took the time to explain any issues that he found as he found them, and also sat down with me at the end of the survey to go over what he found and what would need to be undertaken to resolve them.

Rhys was very open, honest, friendly, approachable, and even bought some great humour to a process that I am sure every potential homebuyer frets about! I feel that I got fantastic value for money with a very detailed report and excellent personal customer service.

I highly recommend Rhys and his team!

May 9, 2024
Unprompted review
Rated 5 out of 5 stars

Very good communicators.

Very good communicators.
They completed our survey expediently.
The use of the drone was great as it enabled us to see the roof elevations which would have been difficult to see otherwise. It was an old Victorian building.
Highly recommended, would use them again.

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Surveyor - would highly recommend

Rhys at Cornerstone Surveyors provided a comprehensive and clear report of our new property. Rhys is extremely knowledgable, professional and personable. He called us on the day that the survey was conducted to discuss his report, which followed just a few days later. He then offered a second call to clarify any queries that we had. We would highly recommend Rhys to any of our friends and family, and indeed have already passed on his details! Thank you Rhys.

April 22, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, regular updates as to what was happening, very informative and useful information given on the property.

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

Rhys was a fantastic surveyor

Rhys was a fantastic surveyor! He worked well to our timeframes, gave us a call before the survey to ensure we expressed any concerns we needed checking, kept in contact on the day of the survey, and gave a detailed call after the survey to go through his findings before producing the report. His work is if a high quality standard, and his customer service is next to none! Thank you Rhys.

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Rhys was proactive in getting the survey organising quickly with very clear communication before and after. Report was well written and made clear what we needed to know.

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

We had fantastic communication with…

We had fantastic communication with Rhys throughout the whole process. Once he had completed the very comprehensive report complete with photos and explanations, we then had the chance to talk through any questions we had. We would definitely recommend Rhys and use him again for any future surveys.

February 26, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and communication!

I don't normally leave reviews, but the service I received from Cornerstone Surveyors (Cirencester office) was so good I had to write a review!
Rhys reviewed the home I was buying, communication was excellent throughout the whole process. The actual survey report was perfect and easy to read, Rhys rang me whilst surveying the house and then after the report to ask if there were any questions about the survey he could help on.
I would have no hesitation recommending Cornerstone to friends and family, and would definitely use again. Truly professional service & experience.

February 19, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent and thorough surveyor

We have now used Rhys Knight of Cornerstone for two surveys of houses we were purchasing. Both were Grade II listed character properties and Rhys did an absolutely excellent and extremely thorough job surveying both. The reports he produces are comprehensive and clear with photographs illustrating all the main points. He is meticulous in looking at all potential issues and explains them well in a way that a layman can understand. When we next need a survey we would definitely work with Cornerstone again and I recommend the service without hesitation.

February 2, 2024
Unprompted review

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