The Cornish Seaweed Bath Company Reviews 2,572

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,311 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the products, frequently highlighting their excellent quality and effectiveness. Many people praise the shampoo and conditioner for improving hair health, making it softer, shinier, and reducing hair loss. The customer service is also consistently described as very good, with prompt and helpful responses to inquiries and issues. Reviewers appreciate the overall user experience, including the ease of ordering and the pleasant aromas of the products. However, some customers also noted issues with customer service, mentioning slow response times or difficulties with the ordering system. A few people found certain products, like the conditioner, to be too thick, making them difficult to dispense without a pump. Additionally, a small number of reviewers experienced dryness or irritation with some hair products, or found certain balms ineffective for eczema.

What people talk about most

Product

Clients share positive opinions on product quality and effectiveness. Many reviewers praise the products for... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are delighted with the products, noting... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the exceptional and... See more

Order

Consumers find the ordering process to be largely positive, with many praising the speed of delivery and the... See more

User experience

People report positive experiences with the user experience. Many customers appreciate the detailed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m absolutely blown away by this product. As a menopausal woman, I’ve struggled with hair that felt dry, dull, and was shedding far more than I was comfortable with. Since switching to the Cornish... See more

Company replied

Rated 5 out of 5 stars

I've only used the shampoo and conditioner twice but my usually tangled, over processed tinted hair is already feeling nourished and bouncy. It's easier to comb through and actually moves rather than... See more

Company replied

Rated 5 out of 5 stars

My go to people! Started using Super Nutrient Oil on my face, under my moisturiser; it amazing, I’m 71 with eczema prone sensitive skin and scalp and their products are so great for me, all over. I te... See more

Company replied

Rated 5 out of 5 stars

I have used many purple shampoos over the years but have never felt compelled to write a review - until now - this product is excellent- lovely shampoo with a nice clean aroma . After using it just o... See more

Company replied


Company details

  1. Cosmetics Store
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Cosmetics Wholesaler
  5. Toiletries Store

Written by the company

We a small company based in West Cornwall. We create completely natural skincare using sustainably harvested Cornish seaweeds.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great customer service

Very happy with this product and the quick customer service. Totally recommend

April 2, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hello Paula,

We are so sorry to hear that you didn't receive the free items in your order and the pumps are missing too!

We had a system glitch in our ordering system a few days ago and that resulted to the free items from the order missing. So sorry if your order is one of those affected. We've already fixed this issue and is in the process of sending out the missing free items to our customers with the orders affected.

Could you please send us an email directly at victoria@cornishseaweedbath.co.uk? We'll check this one for you.


Best wishes
Ellie

Rated 5 out of 5 stars

Soft and shiny

The shampoo and conditioner has made my hair soft and shiny!

April 2, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Sandra 😊 We’re delighted your hair is feeling soft and shiny — lovely to hear!

Rated 5 out of 5 stars

I just love this company

I just love this company not just the product which I have discovered one ny one and m daughter and granddaughter agree with me. And friends are starting to purchase goods as well after been given them as gifts.

But perhaps the best thing is as a 77 year old with serious health problems the staff are wonderful with the assistance they give.

It is much easier these days to be able to buy everything I need in one place .
Thank You. Christine Mills

April 2, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Christine 💚 Your kind words truly mean the world to us. We’re so pleased both you and your family are enjoying the products, and it’s an honour to support you — we’re always here if you need us.

Rated 1 out of 5 stars

very disappointed in the conditioner…

very disappointed in the conditioner too thick can't get it out from bottle had to use a stick

April 1, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hello Margaret,

Thank you for sharing your experience and we're so sorry that you are having difficulties with getting the conditioner out of the bottle.

We have pumps available. Could you please email us at victoria@cornishseaweedbath.co.uk? We will send you a set that you can use. :)


Best wishes
Ellie x

Rated 5 out of 5 stars

Absolutely love these products

Absolutely love these products! I have been using the shampoo and conditioner for about two years they make my hair feel great and I don't need to wash it more than two times a week and with fine hair I used to wash it every day. I've used the purple shampoo as well and that's really good. I've just received and tried the hair oil and wow my hair feels great! I left it in overnight and was a bit worried hair would be heavy and oily but it isn't it's just super soft. Great products and definitely worth the money.

March 31, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Sue 💚 We’re so pleased you’ve been enjoying the products for so long and that they’ve helped you wash less often. Wonderful to hear the hair oil worked so beautifully too!

Rated 5 out of 5 stars

I have used the purple shampoo &…

I have used the purple shampoo & conditioner three times now, and have definitely seen a difference in my hair. Much more manageable, and a lot shiner I have grey hair. The smell is lovely. I will be checking out other ranges that the Cornish Seaweed company do, I like the fact that they use products from nature.I definitely recommend these products.

April 1, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you 💜 We’re delighted your hair feels shinier and more manageable — and that the Purple range is working so well for your grey hair.

Rated 5 out of 5 stars

Light & effective on my fine hair & sensitive skin 😍

I began a few months ago using the shampoo & conditioner & my fine blonde hair loved it's light & doesn't make it lank or greasy, just shiny & lightweight 😍
So I tried the lip balm & loved that too, moisturises & lasts a few hours, great to use before a nights sleep. 😍
Next I tried the facial oil, again non greasy, light on my skin, leaves it soft. 😍
So then to the body oil, which from being a swimmer is important & I've used various ones over the years. This is non greasy, my skin feels soft. A little goes a long way. 😍
I'm now just beginning to use the face cream moisturiser, liking it so far, light & non greasy,a little moisturise's well. 😍
Customer service is good, delivery prompt & products well packaged.
Thank you

March 3, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much 💚 We love hearing how you’ve explored the range and found what works for you. It’s wonderful that everything feels light, effective and suited to your skin and hair.

Rated 3 out of 5 stars

Honest Review of The Everyday Super Nutrient Purple Haircare Set

Order #587509 - The purple shampoo didn’t work for me even after using it for 4 consecutive washes, which is a shame because it smells lovely and leaves my hair feeling nice. It just didn’t neutralise the yellow tones as expected. The Super Nutrient Shampoo and Conditioner do work better for me, though they’re a bit pricey compared to other sulphate‑free options.

Customer service has been excellent and sent a replacement with another Super Nutrient set, which I really appreciate.

March 2, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you for your honest review 💜 We’re sorry the Purple Shampoo didn’t quite meet your expectations, but glad the Super Nutrient range worked better for you — and that our team could support you with a replacement.

Rated 5 out of 5 stars

Highly recomend

After the first time trying the 3 step hair care set my hair looked and felt healthy for the first time in ages. I highly recomend the cornish seaweed products.

March 31, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you 😊 We’re so pleased your hair felt healthy again after just one use — really appreciate your recommendation!

Rated 5 out of 5 stars

I absolutely love the facial oil

I absolutely love the facial oil, which I got as a freebie with the haircare set. It’s such a good idea to offer these products in this way as I’d never have thought an oil would suit my skin but it’s brilliant. It sinks in easily and leaves my skin feeling hydrated but not at all greasy. Another great product from the Cornish seaweed company.

My only complaint is it’s not offered as part of a 3 for 2 deal, which makes the products affordable for me.

Other than that, try it, you may be as pleasantly surprised as I was and end up a convert as I did.

March 31, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Sandy 💚 We’re so pleased the facial oil has been such a lovely surprise for you. We appreciate your feedback on offers too — we’ll pass that along.

Rated 5 out of 5 stars

Purchased the Purple seaweed shampoo…

Purchased the Purple seaweed shampoo and it's fabulous for greying hair which had become dull and also very dry. Highly recommend

March 30, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Samantha 💜 We’re so pleased the Purple Shampoo is helping revive your greying hair and bring back softness and shine.

Rated 2 out of 5 stars

Unpleasant smell. Expensive.

No problem ordering. Delivery as stated. Product average.
Unfortunately the product I bought ‘Light Hold Mousse’ for hair had such an unpleasant smell (I wondered if it could have been off?!) Perhaps my expectations were too high as the mousse cost £22.71 (incl a discount, plus postage).

March 26, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hello Sue,

Thanks for sharing your experience with us! Could you please email us a the batch number of the hair mousse that you have? It's a 3-digit number you can find at the bottom of the bottle. We'll look into it :)

Please email us at victoria@cornishseaweedbath.co.uk.

Thank you!


Best wishes
Ellie x

Rated 1 out of 5 stars

Doesn't Work for me

After reading a lot of excellent reviews on facebook,
I spent a lot of money on the shampoo and conditioner and sets.
My hair is thin and constantly shedding
I am coming to the end of the second set and my hairdresser remarked that my hair felt claggy.
Today I have washed my hair with a reset shampoo and deep conditioner and what a difference that has made.
I would not recommend these products to anyone and now I am stuck with a full set I can' t use.

March 30, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you for your honest feedback, Julie, and we’re sorry the products didn’t work for your hair. We understand how frustrating that must be. If you’d like to contact our team, we can help with next steps under our guarantee.

Please feel free to email us at victoria@cornishseaweedbath.co.uk.


Best wishes
Ellie

Rated 5 out of 5 stars

Amazing products...


I just wanted to say thankyou for all your beautiful products both my daughter and myself love everything.Our hairdresser commented on how our hair looked so different and had really improved.We are both blondes with fine hair..Loving the new body lotion and your lip balm is amazing too all our friends and family have one now..The skin repair cream is brilliant and taken away the very dry skin patches my daughter has in her hands...We are beach living seasalt girls from Cape Town..and Cornwall is now our 2nd home and natural sea products are a must on our list...thankyou once again..

March 30, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much 💚 We’re delighted both you and your daughter are enjoying the products — and that your hairdresser has noticed the difference too. Sending love from Cornwall back to Cape Town 🌊

Rated 5 out of 5 stars

Shampoos/conditioner

Quick delivery and their products are amazing. My hair feels so much better and smells gorgeous. The detox shampoo has taken out all the residue from other shampoo manufacturers who you nasty things in their products. Wish I had started using them before.

March 18, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Sharon 💚 We’re so pleased your hair feels healthier and that the Detox Shampoo has helped remove build-up — lovely to hear!

Rated 5 out of 5 stars

Brilliant product seems to have worked…

Brilliant product seems to have worked a treat on my dogs itchy ears
My bottle had leaked while in transit and the company replaced straight away

March 16, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you 💚 We’re so pleased the ear oil is helping your dog — and glad we could quickly resolve the issue with your order.

Rated 4 out of 5 stars

This tiny little bottle ,purchased for…

This tiny little bottle ,purchased for the first time to help my dog stop scratching her ears has helped a little.My only issue at £10 per bottle its rather expensive to.proceed with

March 28, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you for your feedback. We’re pleased to hear the ear oil has helped a little, and we appreciate your thoughts on pricing — we’ll pass this on to the team. :)

Rated 5 out of 5 stars

Fabulous



Fabulous
I've just started to use the purple shampoo and conditioner and wow! What a difference it has made. I use it once a week and then use Cornish Seaweed shampoo and conditioner at other times. The purple shampoo and conditioner gives my hair great shine and volume, which is great for thinning grey hair

March 26, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Karen 💜 We’re delighted the Purple range is giving your hair shine and volume — especially for thinning grey hair.

Rated 5 out of 5 stars

Beautiful Hair

My hair has started to grow, shine and look more healthy, I was initially nervous, as it didn’t lather well, however it was my hair adjusting and now, I wouldn’t use anything else …love it !

March 28, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Cathy 💚 We’re so pleased you stuck with it through the adjustment phase — and that your hair is now healthier, shinier and growing stronger.

Rated 5 out of 5 stars

Great shampoo/ Conditioner product

Great product, safe, no harmful chemicals. Speedy delivery.

March 27, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you 😊 We’re so pleased you’re happy with the products and delivery — really appreciate your support.

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