The Cornish Seaweed Bath Company Reviews 2,570

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,311 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the products, frequently highlighting their excellent quality and effectiveness. Many people praise the shampoo and conditioner for improving hair health, making it softer, shinier, and reducing hair loss. The customer service is also consistently described as very good, with prompt and helpful responses to inquiries and issues. Reviewers appreciate the overall user experience, including the ease of ordering and the pleasant aromas of the products. However, some customers also noted issues with customer service, mentioning slow response times or difficulties with the ordering system. A few people found certain products, like the conditioner, to be too thick, making them difficult to dispense without a pump. Additionally, a small number of reviewers experienced dryness or irritation with some hair products, or found certain balms ineffective for eczema.

What people talk about most

Product

Clients share positive opinions on product quality and effectiveness. Many reviewers praise the products for... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are delighted with the products, noting... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the exceptional and... See more

Order

Consumers find the ordering process to be largely positive, with many praising the speed of delivery and the... See more

User experience

People report positive experiences with the user experience. Many customers appreciate the detailed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m absolutely blown away by this product. As a menopausal woman, I’ve struggled with hair that felt dry, dull, and was shedding far more than I was comfortable with. Since switching to the Cornish... See more

Company replied

Rated 5 out of 5 stars

I've only used the shampoo and conditioner twice but my usually tangled, over processed tinted hair is already feeling nourished and bouncy. It's easier to comb through and actually moves rather than... See more

Company replied

Rated 5 out of 5 stars

My go to people! Started using Super Nutrient Oil on my face, under my moisturiser; it amazing, I’m 71 with eczema prone sensitive skin and scalp and their products are so great for me, all over. I te... See more

Company replied

Rated 5 out of 5 stars

I have used many purple shampoos over the years but have never felt compelled to write a review - until now - this product is excellent- lovely shampoo with a nice clean aroma . After using it just o... See more

Company replied


Company details

  1. Cosmetics Store
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Cosmetics Wholesaler
  5. Toiletries Store

Written by the company

We a small company based in West Cornwall. We create completely natural skincare using sustainably harvested Cornish seaweeds.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing product

Amazing product. Iv tried countless shampoos and this is definitely the best so far. Bit pricey but worth it. And good customer service. And im happy the bottle is recyclable and not plastic. Thank you so much.

April 8, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Maria 💚 We’re so pleased you’ve found our products to be the best you’ve tried so far — that really means a lot. We’re glad you feel they’re worth it and that you’ve had a great experience with our customer service too.

Rated 5 out of 5 stars

Menopausal Hair

Fantastic products which have changed my menopausal hair. It looks so much healthier and thicker. Would definitely recommend these Cornish Seaweed products.

February 2, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Lisa 💚 We’re delighted to hear our products are helping your menopausal hair feel healthier and thicker. It’s wonderful to know they’re making a real difference.

Rated 5 out of 5 stars

Only used once but my hair is so soft…

Only used once but my hair is so soft and shiny - instantly stopped my scalp itching. It does have a very strong smell - like ainseed/fennel, whilst washing hair but it doesnt dry smelling like that, thankfully! Excited to see how I get on longer term with this. I got the shampoo & conditioner duo set.

April 8, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much for your thoughtful review 💚 We’re really pleased to hear your hair felt soft, shiny and your scalp more comfortable after just one use. We hope you continue to see even more benefits over time — and thank you for noting the natural formulation too 😊

Rated 5 out of 5 stars

I switched to this set after seeing the…

I switched to this set after seeing the positive reviews. I was drawn to the products as I noticed a deterioration in the quality and volume of my hair after turning 50. I now use the Detox shampoo, regular shampoo/conditioner and the purple shampoo/conditioner.
It took several weeks to get used to the products and adjust to less foam but I’m very glad I persisted. My hair is shedding less, feels in better condition and is shinier. I also love that the products are UK based and made from natural ingredients which smell lovely. Delivery has always been prompt and there are often special offers on bundles that I look out for. Overall, I wouldn’t change a thing.

April 8, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Vicki 💚 We’re so glad you stuck with the process and are now seeing such great results — less shedding, more shine and healthier hair overall. It’s wonderful to hear you’re enjoying the full routine and our natural approach.

Rated 5 out of 5 stars

Chemo curls

After chemotherapy I was looking for a gentle, less chemical product. This shampoo smells amazing and leaves my hair clean and soft.

April 8, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you for sharing your experience 💚 We’re so pleased our shampoo is providing a gentle, nourishing option and leaving your hair feeling soft and cared for. Wishing you continued progress on your journey.

Rated 5 out of 5 stars

pleased with results

i have been using the shampoo and conditioner for about 6 weeks it takes a while but i am now noticing a difference in my hair less hair loss and more growth .i am still using the original bottles but have purchased more.my hair looks good i am really pleased with the results i am nearly 70

April 7, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Gillian 💚 We’re delighted you’re now seeing a difference after a few weeks — less hair loss and more growth is exactly what we hope for. So pleased you’re happy with the results.

Rated 5 out of 5 stars

5 star!!

These products are 5 star, I live in a hard water area and both the shampoo and facial wash lather really well with only 3 pumps of product.
I have slight Rosacea on my nose and have found the facial oil has reduced the redness, I alternate between the facial oil and Renewal facial cream.
Wish I had found this company sooner!

April 7, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Steve 💚 We’re so pleased everything is working well for you, especially in a hard water area. It’s wonderful to hear the facial oil is helping with redness too — thank you for your kind words.

Rated 5 out of 5 stars

The Cornish Seaweed company are fantastic

The Cornish Seaweed company are absolutely amazing. I had a problem with my order. There was a dent in one of the bottles. As it was a gift I needed it to be perfect. Within days of great communication from the company I had a new one.
Couldn't praise them enough for the brilliant service I recieved.
Great products too. Thank you. Will definitely be ordering more.
Wonderfu

April 1, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Susan 💚 We’re so glad we could resolve that for you quickly and that you’re happy with both the service and the products. Your kind feedback means a lot.

Rated 5 out of 5 stars

Amazing

Amazing. I started using the oil, shampoo, conditioner and serum. After six weeks my hairdresser noticed about 0.5cm - 1 cm growth. I hadn’t told her I had changed my shampoo and she was really surprised to see new hair growth. Brilliant

April 3, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Colette 💚 That’s amazing to hear — especially that your hairdresser noticed the new growth! We’re so pleased the products are making such a visible difference.

Rated 5 out of 5 stars

A big thank you,I had problems with my…

A big thank you,I had problems with my skin from December, itchy and flaky around hair line and eyebrows.I used your shampoo since Feb.And I just would like to say after 3 washes its so much better,and now it all clear I will still use it as I'm so happy with it .Just a big thank you it's like a miracle for me.

April 6, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Bridget 💚 We’re so pleased to hear your scalp is now clear and comfortable — that’s wonderful news. Thank you for sharing your experience with us.

Rated 5 out of 5 stars

Lovely products

Lovely products. My hair felt very clean and fresh.

April 6, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Pam 💚 We’re delighted your hair is feeling clean, fresh and revitalised. So glad you’re enjoying the products.

Rated 5 out of 5 stars

Great product

From the first time I can honestly say my hair feels better
Let’s see after a few weeks
Nice product

April 1, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Nigel 💚 We’re really pleased to hear your hair felt better from the very first use. We hope you continue to see even more improvements over time.

Rated 5 out of 5 stars

I ordered various products in a…

I ordered various products in a ‘special offer’ bundle and while still expensive compared to ordinary shampoos etc you definitely get what you pay for. The feel of my hair is completely different, it has bounce and shine it hasn’t had in years. The eye gel is great and hads definitely improved the area around my eyes. I will be reordering these excellent products without a doubt as I don’t want to return to limp and frizzy hair.

April 1, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much for your lovely feedback 💚 We’re thrilled to hear your hair now has bounce and shine again — and that you’re enjoying the eye gel too. We’re so glad the bundle helped you discover products that work so well for you.

Rated 3 out of 5 stars

Would not buy again

Delivery etc was good. But the products I ordered really don’t work for my hair. I feel like I got sucked in by their social media campaign.

My hair is greying and fine but plenty of it and normally quite shiny. It needs washing every other day. I bought the purple shampoo and conditioner set. The shampoo does not lather, and when I rinsed left my hair feeling terrible. (I don’t always use conditioner but I had too with this shampoo).
Firstly my hair sheds more when using this shampoo. When dry my hair looked so terrible a cross between lank and greasy at the roots and fluffy at the ends. Very expensive product, cleverly marketed, delivery terrible results.

January 18, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you for your honest feedback, Nicky 💚 We’re really sorry to hear the Purple Shampoo and Conditioner didn’t work for your hair. Our formulations can behave differently depending on hair type and previous product use, but we completely understand how disappointing this must feel. If you haven’t already, please do reach out to our customer care team — we’d really like to help further.

You can email us at victoria@cornishseaweedbath.co.uk.


Best wishes
Ellie

Rated 5 out of 5 stars

Shampoo and conditioner

I absolutely love this product! I have dyed hair and it doesn't strip the colour like other shampoos and conditioners

April 4, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Emma 💚 We’re so pleased to hear the shampoo and conditioner are working well for your dyed hair and helping maintain your colour. That’s wonderful to hear.

Rated 5 out of 5 stars

Light Hair Mousse

I purchased the hair mousse and love it. It seems to plump up the volume of my fine hair, yet keep the hair in place in the wind. There is a faint minty smell.

March 27, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you 💚 We’re delighted you’re enjoying the mousse and that it’s giving your fine hair volume while keeping it in place. So glad you like the light, fresh scent too.

Rated 2 out of 5 stars

Not for me , causing a reaction on scalp.

I've bought around 3 bottles of shampoo and used about three quarters of the first bottle.
My scalp itches after I use it and get small pimple on my scalp every time I use it so I've come to the conclusion it's got an ingredient in it that doesn't agree with me. Regretfully I'll not be ordering any replacement and I'll bin the full bottles i have. Such a waste at £22 a bottle.

April 2, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you for your feedback 💚 We’re really sorry to hear your scalp has reacted this way — that’s certainly not the experience we want for our customers. It does sound like an ingredient may not suit your skin, and we’d really recommend getting in touch with our team so we can support you further with a refund.

Please email victoria@cornishseaweedbath.co.uk.


Best wishes
Ellie

Rated 5 out of 5 stars

Amazing product

I bought the purple shampoo and conditioner for my heavily highlighted hair (trying to blend my grey) it is amazing ,from the first wash my hair is so soft and smooth it feels healthy .Problem in the past when I’ve lightened my hair it always felt dry and looked like straw ,I will definitely be able to carry on with my lightening process and feel confident in my hair now Thankyou so much for this amazing product.

April 4, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Margaret 💜 We’re delighted the Purple Shampoo and Conditioner are keeping your highlighted hair soft, smooth and healthy. It’s wonderful to hear you can continue your lightening process with more confidence now ✨

Rated 5 out of 5 stars

Great customer service

Very happy with this product and the quick customer service. Totally recommend

April 2, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hello Paula,

We are so sorry to hear that you didn't receive the free items in your order and the pumps are missing too!

We had a system glitch in our ordering system a few days ago and that resulted to the free items from the order missing. So sorry if your order is one of those affected. We've already fixed this issue and is in the process of sending out the missing free items to our customers with the orders affected.

Could you please send us an email directly at victoria@cornishseaweedbath.co.uk? We'll check this one for you.


Best wishes
Ellie

Rated 5 out of 5 stars

Soft and shiny

The shampoo and conditioner has made my hair soft and shiny!

April 2, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Sandra 😊 We’re delighted your hair is feeling soft and shiny — lovely to hear!

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