The Cornish Seaweed Bath Company Reviews 2,566

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,311 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the products, frequently highlighting their excellent quality and effectiveness. Many people praise the shampoo and conditioner for improving hair health, making it softer, shinier, and reducing hair loss. The customer service is also consistently described as very good, with prompt and helpful responses to inquiries and issues. Reviewers appreciate the overall user experience, including the ease of ordering and the pleasant aromas of the products. However, some customers also noted issues with customer service, mentioning slow response times or difficulties with the ordering system. A few people found certain products, like the conditioner, to be too thick, making them difficult to dispense without a pump. Additionally, a small number of reviewers experienced dryness or irritation with some hair products, or found certain balms ineffective for eczema.

What people talk about most

Product

Clients share positive opinions on product quality and effectiveness. Many reviewers praise the products for... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are delighted with the products, noting... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the exceptional and... See more

Order

Consumers find the ordering process to be largely positive, with many praising the speed of delivery and the... See more

User experience

People report positive experiences with the user experience. Many customers appreciate the detailed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m absolutely blown away by this product. As a menopausal woman, I’ve struggled with hair that felt dry, dull, and was shedding far more than I was comfortable with. Since switching to the Cornish... See more

Company replied

Rated 5 out of 5 stars

I've only used the shampoo and conditioner twice but my usually tangled, over processed tinted hair is already feeling nourished and bouncy. It's easier to comb through and actually moves rather than... See more

Company replied

Rated 5 out of 5 stars

My go to people! Started using Super Nutrient Oil on my face, under my moisturiser; it amazing, I’m 71 with eczema prone sensitive skin and scalp and their products are so great for me, all over. I te... See more

Company replied

Rated 5 out of 5 stars

I have used many purple shampoos over the years but have never felt compelled to write a review - until now - this product is excellent- lovely shampoo with a nice clean aroma . After using it just o... See more

Company replied


Company details

  1. Cosmetics Store
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Cosmetics Wholesaler
  5. Toiletries Store

Written by the company

We a small company based in West Cornwall. We create completely natural skincare using sustainably harvested Cornish seaweeds.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Sand organic facial oil is wonderful.

Sand organic facial oil is wonderful.
It helps a great deal with my facial psoriasis,it soothes the irritation and calms the redness i do need to use more it than recommended amount but psoriasis skin is very dry indeed.
It doesn't leave any oil/greasy feeling as it's easily absorbed. I'm very happy with how my skin looks and feel. The oil also helps in the reduction of the fine lines around the nose and mouth area 😁 they do not disappear but that's as it should be just normal looking skin that is being properly looked after. Highly recommend.

May 1, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Hi Kay, thank you for sharing such a thoughtful review 💚 We’re so pleased the Sand Organic Facial Oil has helped soothe and calm your psoriasis-prone skin whilst leaving it comfortable and hydrated. We really appreciate you explaining your experience so honestly.

Rated 5 out of 5 stars

Great Quality From a Company that Practices What it Preaches

I'm a long-term customer of The Cornish Seaweed Bath Company. I love the company ethos and the fact that it's backed up with high-quality products that work. Delivery is prompt and the items are well packaged. I also LOVE the free gifts you receive with orders. They've given me a chance to try more of the range and, so far, I like everything.

April 21, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Hi Julia, thank you for being such a loyal customer 💚 It means so much to hear that you love our ethos as much as the products themselves. We’re also so pleased the free gifts have allowed you to discover more favourites along the way.

Rated 5 out of 5 stars

My hair feels so different

Bought the shampoo and conditioner set cos my hair was thinning. Initially my hair was still becoming very greasy the day after washing (but this was fairly normal for me) so ended up getting the detox shampoo on offer. After around 2 weeks of starting the detox shampoo as well - wow, my hair feels so different after washing! So soft and weightless. I’m not sure if my thinning is improving yet and I’m still losing some hair when washing/brushing - but I do genuinely think it’s improved a little. My advice would be to give it some time to work cos you might not see results straight away. I’ve never felt such a change in my hair texture - ever - So I think it’s worth carrying on and seeing what happens from here!

April 29, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Hi Sarah, thank you for your honest and detailed review 💚 We’re delighted that after introducing the Detox Shampoo you began noticing such a transformation in your hair texture and manageability. We completely appreciate that the transition can sometimes take time, so thank you for persevering and sharing your experience.

Rated 5 out of 5 stars

I didn’t have pumps in my original…

I didn’t have pumps in my original order of shampoo and conditioner but the company quickly sent me some. Without the pumps the conditioner is particularly hard to get out of the bottle.
I am delighted with the combination of shampoo and conditioner on my fine hair and will not hesitate to order more in the future.

March 21, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Hi Margaret, thank you so much 💚 We’re very pleased we could quickly get the pumps sent out to you, and we completely understand how much easier they make using the conditioner. Wonderful to hear you’re loving the results on your fine hair too.

Rated 5 out of 5 stars

A Game‑Changer for Menopausal Hair

I’m absolutely blown away by this product. As a menopausal woman, I’ve struggled with hair that felt dry, dull, and was shedding far more than I was comfortable with. Since switching to the Cornish shampoo and conditioner, my hair feels soft, shiny, and noticeably healthier. The biggest relief is that it’s no longer falling out the way it used to.

It’s honestly amazing to find something that actually delivers on its promises. My hair feels revived, stronger, and so much easier to manage. I couldn’t be happier with the results.

April 29, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Hi Clare, thank you for such a beautiful review 💚 We’re absolutely delighted to hear how much healthier, softer and stronger your hair is feeling now. Hair changes during menopause can feel incredibly upsetting, so it means a great deal to know the products have helped restore your confidence.

Rated 5 out of 5 stars

Good quality hair products

Customer service & communication good.
Hair products good make hair really soft ( bit too soft for my short hair) but if you bwant soft shiny hair this is for you.
Products arrived on time.
Overall very good experience. Than

April 14, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Hi Angela, thank you for your lovely feedback 💚 We’re so pleased you enjoyed both the products and the service. Soft, shiny hair is exactly what we hope for, though we completely understand everyone’s styling preferences can differ.

Rated 1 out of 5 stars

Incomplete order

When I received my order it was incomplete making it impossible to use. I have e-mailed several times and get the same automated reply that some-one will get back within the next 2/3 days. I telephoned - answering machine. Can't leave a message as the machine is full. This is now over a week ago and nothing. Is this a genuine company?

April 23, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Hello Carole,

Thank you for sharing your experience and I am so sorry to hear that you received an incomplete order and have not heard back from us yet.

Could you email us directly at victoria@cornishseaweedbath.co.uk please? We'll look into what may have happened to the emails you sent us. We assure you that we are a genuine company.

Looking forward to your email.


Best wishes
Ellie
CS Team Manager

Rated 5 out of 5 stars

Super Nutrient Organic Facial Oil

I have very sensitive skin and have tried many products the Organic Facial Oil suits my skin so well and I love the way it makes my skin feel. My skin is in better health now than it has been for a long time.

April 28, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Hi Victoria, thank you so much 💚 We’re delighted that the Organic Facial Oil is suiting your sensitive skin so beautifully and helping restore comfort and balance.

Rated 5 out of 5 stars

Soap Sublime

The seaweed soap is perfect for my vintage skin. Gentle, quick to lather and non-drying, it lasts for ages on a small circle cut from an old flannel and placed on a small dish. I love it!

April 28, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Hi Cynny, thank you for such a lovely review 💚 We’re so pleased the seaweed soap is working so beautifully for your skin and that you’ve found such a thoughtful way to help it last even longer.

Rated 5 out of 5 stars

Great Stuff!

I have been using this shampoo and conditioner for a little while now and it’s lovely. Really gives a clean feel and the smell is great. A little goes a long way and although it does take a little longer to lather, it’s definitely worth it. Customer service was first class when I had a little issue with delivery. Thank you!

April 27, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Hi Jo, thank you for your kind words 💚 We’re delighted you’re enjoying the shampoo and conditioner and that your delivery issue was resolved quickly. We really appreciate your support.

Rated 5 out of 5 stars

Shampoo & Conditioner - I feel the Cornish seaweed company are…

I feel the Cornish seaweed company are very professional in their communication and I now just love my products ( shampoo and conditioner)
I suffer with scalp psoriasis and initially my scalp seemed to get worse with irritation! I continued to used it snd not long I noticed the irritation had gone! It’s amazing not to keep scratching my scalp particularly in company! Thankyou to the Cornish Seaweed company .

February 10, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Hi Jane, thank you so much for sharing your experience 💚 We’re truly delighted to hear your scalp irritation and psoriasis have improved so significantly. We completely understand how uncomfortable and frustrating it can be, so it means a great deal to know the products have helped bring relief.

Rated 5 out of 5 stars

Excellent product

Since using the detox, shampoo and conditioner my hair feels great and my scalp is far less itchy. Hair feels squeaky clean after shampoo. Don’t be concerned about the lack of lather in the first wash. Delivery was very quick. Would highly recommend.

April 14, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Deborah 💚 We’re so pleased your scalp is feeling calmer and your hair is feeling fresh and clean. You’re absolutely right about the lather — it can take a little getting used to, but we’re glad you’ve seen the benefits. Lovely to hear delivery was quick too 😊

Rated 5 out of 5 stars

Im 63 years old .To be honest the first…

Im 63 years old .To be honest the first time I used .. I washed mine I stripped out the previous shampoo and conditioners with fairy liquid , rinsed well then used this nectar ..
We'll with three pumps of shampoo ( tick box if you require them as they are a plastic free company!!) , rinse , then shampoo again it was squeaking !!! Two pumps of conditioner, it took a while to get through as its luxuriously and thick , run it through the ends of the hair . Leave on for a minute and rinse well.
For the first time in years I could run a wide tooth comb through my hair 😳. No hair loss in the comb . Shoulder lenghth hair and my air dried hair is curly . My hair feels and looks clean Love it !!!
I bought some body oil , love it 😀
My 70 year old husband gets bruising on his arms and his skin was dry and thin so by previous reviews I ordered the Skin Repair Balm . One tiny application lasted 5 days then I applied it again ( men forget so I did it for him !!)
I got bath and body wash . I've not used this yer but if it's anything to go by , it'll be gorgeous 😍
I got 3 freebies too .
I'd saved present money and got a huge box full for £118 . Yes , it's a lot of money but I was spending upwards of £30 for shampoo and conditioner at the supermarket, PLUS I got a bathroom cabinet full of real goodies . 😀
First time buyer and I'll be back
PS it's going to Lanzarote with me for a month in 7 weeks time !!!!
Very highly recommended 👌

April 27, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much for such a detailed and thoughtful review 💚 We’re delighted the products are working so well for you — especially being able to comb through your hair easily with less hair loss. It’s wonderful to hear your husband is benefiting from the Skin Repair Balm too! Have an amazing time taking everything to Lanzarote ☀️

Rated 5 out of 5 stars

Well worth trying these products

I love the ethos behind the Cornish Seaweed Company - cutting right down on plastics and using only natural ingredients including seaweed to produce really high quality items that are really good for the skin and hair. I find myself increasing the number of their products I use as time passes, because they suit me so well. As a pensioner, I do wish at times that items were a little cheaper, but they do last. Orders I make to the company almost always arrive within two or three days, brought by our really reliable local posties.

April 23, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Lesley 💚 We really appreciate your kind words about our ethos and ingredients. It’s lovely to hear the products suit you so well and that you’re building your routine over time. We understand your point on price and are so pleased you find them long-lasting.

Rated 5 out of 5 stars

Nutrient therm hair serum is the best I've ever used

Nutrient therm hair serum is absolutely amazing I have only used it once 4-6 drops combed through my hair it definitely feels thicker and all my friends say it looks absolutely fantastic thank you to Hannah for all your help xx

April 12, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Tina 💚 We’re thrilled you’re seeing such quick results with the Nutrient Therm Hair Serum. We’ll be sure to pass your lovely feedback on to Hannah 😊

Rated 5 out of 5 stars

I discovered this company while online…

I discovered this company while online & thought they aligned with everything I believe in,using cruelty free,environmentally friendly products for personal care,I have to say I'm amazed by all the products I've uses so far which range from my hair,face,body 🤗 i always smell like I've had an essential oil massage down the beach,fab! The fact the colour scheme matches my bathroom is the flake in my 99!

April 16, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Wendy 💚 We’re so pleased you found us and that our values resonate with you. “An essential oil massage down the beach” is exactly the feeling we aim for — so lovely to hear!

Rated 1 out of 5 stars

I read the reviews and believed the hype…

I read the reviews and believed the hype. I bought the Naturally Bio-Active Shampoo and Conditioner. I persevered as I was told by the company that it could take a while. Well I have not noticed any difference in shine/body/condition. I also found that the conditioner was so thick that the nozzle was always getting blocked.
No I would not recommend

March 2, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you for your honest feedback 💚 We’re sorry to hear the products didn’t meet your expectations. We understand how frustrating that can be. If you’d ever like personalised guidance, our team would be very happy to help. Feel free to email us at victoria@cornishseaweedbath.co.uk and we'll further assist you.


Best wishes
Ellie

Rated 4 out of 5 stars

Great product, great results

I love the smell & how my hair feels after use. My hair feels soft & well nourished.
Will definitely recommend it to family & friends.

April 26, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Liz 💚 We’re so pleased you’re enjoying the scent and how soft and nourished your hair feels. Your recommendation means a lot to us.

Rated 5 out of 5 stars

My hair feels amazing and clean plus…

My hair feels amazing and clean plus it’s stopped all the itchy scalp I suffer from since the menopause started. I had such a sore scalp I couldn’t even brush my hair for the pain but now all cleared up. Thank you

April 20, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Linda 💚 We’re delighted your scalp is now comfortable again — especially after such discomfort. That’s exactly what we hope to help with.

Rated 5 out of 5 stars

Finally a shampoo and conditioner that…

Finally a shampoo and conditioner that actually works, no gimmicks, just works, a wee bit expensive but you get what ypu pay for. Can't recommend any more highly 5☆

April 26, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you 💚 We really appreciate your kind words. It’s fantastic to hear the products are delivering real results for you.

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