Corona Energy Reviews 

I spoke with Khushi today and they we polite, friendly and very helpful. A great experience had this morning.
Thank you Khushi

As a person who doesn't use Live Chat very much, Mia who helped me today was very professional and understood what I needed and saw to it that it was sorted.
Very friendly, most helpful.
Thank you very much

Nika explained the issues I was not sure about, I have now rectified the issue that I contacted Corona Energy for.

Don’t ever get in a deemed contract with them £90 standing charge. Even when your not using any power

Utter SHARKS - do not believe a single good review They will bleed you dry and tell you they will put things right if you you send them your account details - but don't be fooled because they won't. How do people owning and operating this company sleep at night when most of their customers don't ?! Worst in the business, and by a long shot = gold medalists in ripping off businesses.

spoke to Nika via the chat box, all sorted, good service

I submitted readings yet Corona still estimate. They want to charge me to send someone to take the readings? Cannot wait until I can change to another supplier

Erika has been extremely helpful, and I noticed a significant improvement in the customer service experience once she became involved with my case. Prior to this, it was very difficult to get a response from Corona Energy. My queries went unanswered for an extended period despite repeated emails and phone calls, with most agents simply advising me to continue chasing via email.

While I would rate my overall experience before Erika's involvement as 0/5, I would rate Erika herself 5/5 for her responsiveness, professionalism, and willingness to take ownership of the issue and get it investigated.

The reason for my 4/5 rating rather than 5/5 is the poor experience leading up to this point. My meter removal and account closure have been ongoing since May 2026, which has been frustrating. However, Erika's support has restored some confidence that the matter will finally be resolved. Hopefully, the case will be closed soon.

Britney resolved my query in less than a day, very happy with the service received.

Thanks to Nika.
Appreciate the help.

Amy Patel was very helpful, polite & answered my query first time

Contacted Corona regarding billing queries on our Business account. Spoke to Rahul who was very helpful and resolved all my issues quickly.

We are a business customer. So far the onboarding and service has been very good. Nika, in particular, was extremely helpful and professional. We had a couple of queries and they were sorted swiftly by Nika, which made the process hassle-free.

Thanks to Nika for the support with getting our meter updated on the national database!

Our charity is a new customer with Corona. Spoke to Brooklyn today who answered questions politely and efficiently - and set up my portal for our account! Thank you for all your assistance.

Nika gave me straight away a link to the form that I need to complete.

I contacted Nika through live webchat as I needed to see invoices for the previous year, which were not available on the portal. She sent them all over in a zip file via email within 10 minutes, and for the period requested. Thank you Nika.

Very quick amendment made to our account and assisted very promptly by Rahul Manroy.

Nika Mandiki was really friendly, helpful and dealt with my queries promptly.

James was helpful and provided the half-hourly data requested, despite having to report that the Corona App is not working correctly at the moment.