his has quickly become my go-to winter jacket. Even though the brand is primarily known for ski gear, I find it works perfectly for city life. It’s a great mix of technical performance and style. Beyo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I just got my AW Hardshell and I absolutely love everything about it! The sizing is accurate, it's comfortable and perfect for outdoor activities even in Canadian winter. The only negative thing I hav... See more
Company replied
I’ve purchased five or six items from Cortazu over the past few years. Every item has been as described, sized correctly, delivered on time and in perfect condition. Each item has lived up to and exce... See more
Company replied
Good quality and reliable shipping. I've been happy with my raincoat (AW hardshell jacket 7M), used mainly for bicycle commuting, that I was excited to see and order the rainpants as well. Other brand... See more
Company replied
Company details
Written by the company
Get out there. For the better.
Contact info
Bilderdijkstraat 136 H, 1053 LA , Amsterdam, Netherlands
- +31 6 38007261
- support@cortazu.com
- cortazu.com
4.7
Excellent
313 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing brand
I shop on regular basis. Always happy and satisfied. Great offer, fine prices. And needless to say amazing sales.
April 23, 2026
Unprompted review
Reply from Cortazu
Dear Michal,
Thank you for your fantastic review!
We are delighted to hear that you're consistently happy with your shopping experience. It’s great to know you appreciate our offers and sales. Your support inspires us to keep delivering the best for our customers.
If you have any suggestions or need assistance, please feel free to reach out.
Regards,
Cortazu Team
Problem with jacket solved
I had a problem with my jacket as the quality wasn´t the one I was expecting and they accepted their part and solved the problem with a new product.
Great customer service
April 9, 2026
Unprompted review
Reply from Cortazu
Hi Endika,
Thank you for taking the time to share your experience with us.
We’re thrilled to hear that our team was able to resolve the issue with your jacket and that you are satisfied with the replacement product.
Your feedback is invaluable to us, and we strive to provide the best customer service possible.
If you have any further questions or need assistance, please don't hesitate to reach out.
Regards,
Cortazu Team
perfect fabric and materials
A guarantee for reliable, long-lasting gear. > I bought my Cortazu waterproof shell back in 2018; I still use it for daily commuting and hikes, and the material remains almost flawless. Trusting the brand, I just bought their waterproof pants for biking in the rain, plus a down jacket that is exceptionally warm and looks great for everyday wear. You really can't go wrong with their stuff.
April 17, 2026
Unprompted review
Reply from Cortazu
Dear Guido,
Thank you so much for your kind words and for being with us since 2018, that really means a lot. It’s great to hear your shell jacket has held up so well over the years, and we’re glad to know you’re enjoying your new gear too. We truly appreciate your trust in the brand and your continued support. Wishing you many more comfortable and dry adventures ahead!
Kind Regards,
Team Cortazu
Fast delivery and incredibly good…
Fast delivery and incredibly good quality outdoor clothing. Still wearing trousers from the first crowdfunding campaign and that has been a few years ago.
April 2, 2026
Unprompted review
Reply from Cortazu
Dear Klant,
Thank you so much for your kind words! We’re thrilled to hear that you’re still enjoying the trousers from our very first crowdfunding campaign, that’s exactly the level of durability and quality we aim for. It’s great to know our gear has been part of your adventures for years. We truly appreciate your support from the early days and hope to keep delivering products that live up to your expectations!
Kind Regards,
Team Cortazu
Great item
I highly recommend them. I had any problems with the delivery, and they helped me to get it quickly. They are very trustworthy.
April 1, 2026
Unprompted review
Reply from Cortazu
Dear Jon,
Thank you so much for your recommendation! We’re really glad we could help resolve the delivery issue quickly and that everything worked out well in the end. It means a lot to hear that you found us trustworthy, that’s exactly what we strive for. We truly appreciate your support and hope to assist you again in the future!
Kind Regards,
Team Cortazu
Excellent quality
Excellent quality, fit & finish, and very comfortable up in the mountains. Quick and accurate delivery too!
January 26, 2026
Unprompted review
Reply from Cortazu
Dear Frank,
Thank you for the fantastic review! We're delighted to hear you're happy with the quality, fit, and comfort, especially out in the mountains. It's great to know the delivery met your expectations as well. We truly appreciate your support and hope you continue to enjoy your gear on many more adventures!
Kind Regards,
Team Cortazu
Great company making great products!
Great company making great products. I have 4 products from Cortazu and love to use them!
March 26, 2026
Unprompted review
Reply from Cortazu
Hi Hanno,
Thank you so much for your continued support!
It’s amazing to hear that you already own multiple Cortazu products and enjoy using them—that truly means a lot to us. We’re committed to creating gear that you can rely on and love for years to come.
We really appreciate you taking the time to share your experience!
Regards,
Cortazu Team
Awesome quality, awesome service!
I have loved my Mountain shell since it arrived. Then I had a problem with the zipper, and they took care of it. I can't say enough about the quality of the products, and the support is equally awesome. I'm going to be buying more for my kit in the near future.
March 26, 2026
Unprompted review
Reply from Cortazu
Hi Scott,
Thank you so much for your fantastic review!
We’re delighted to hear that you love your Mountain Shell and that it’s been serving you well. We’re sorry to hear about the zipper issue, but really glad we could resolve it quickly for you. Providing both high-quality products and reliable support is something we care deeply about.
It means a lot to know you’re planning to expand your kit with us—we can’t wait to gear you up for your next adventures!
Regards,
Cortazu Team
Everything as I expected
The ordering and delivery process was straightforward. As this is my first time buying at Cortazu, choosing the right size was the most difficult part of the process, which is a common challenge with online shopping. The items look great and the quality seems excellent. The colors are very true to the images on the website.
February 27, 2026
Unprompted review
Reply from Cortazu
Hi Paulo,
Thank you for your thoughtful review!
We’re glad to hear that your ordering and delivery experience went smoothly and that the products met your expectations in terms of quality and color accuracy. We completely understand that finding the right size online can be a challenge, especially on your first order, and we’re always working to make that process easier.
We truly appreciate you giving Cortazu a try and hope to welcome you back again soon!
Regards,
Cortazu Team
I have bought two coats
I have bought two coats, orange and black and I love it. Excellent quality
January 16, 2026
Unprompted review
Reply from Cortazu
Dear Roee,
Thank you so much for your review! We’re thrilled to hear that you love both coats, great choice with the orange and black! It’s fantastic to know you’re happy with the quality. We hope you enjoy wearing them on many adventures to come!
Kind Regards,
Team Cortazu
I always wanted a hard shell but other…
I always wanted a hard shell but other brands are very expensive, then I found cortazu und I gave a try and I absolutely happy with it.
March 12, 2026
Unprompted review
Reply from Cortazu
Dear Luis,
Thanks so much for your kind words! We’re really happy to hear that you decided to give Cortazu a try and that it lived up to your expectations. Our goal is to make high-quality hardshell gear more accessible, so it means a lot to know you’re enjoying it. We hope your jacket serves you well on many more adventures!
Kind Regards,
Team Cortazu
Pretty happy with the quality
Pretty happy with the quality. The size is a vit tricky depending on the model/product, and I wish some colours (glaciar blue above all) from previous collections would return or that some products/sizes from previous collections would be restocked. But in general pretty happy with it.
February 12, 2026
Unprompted review
Reply from Cortazu
Dear Ivo,
Thank you for your thoughtful feedback, we’re really glad to hear you’re happy with the quality overall 😊 We appreciate your comments about sizing and colour availability too, as they help us improve future collections. We’ll be sure to pass along your love for Glacier Blue and your restock suggestions to our team. Thanks again for your support!
Kind Regards,
Team Cortazu
Just got my AW jacket from Cortazu
Just got my AW jacket from Cortazu. In my opinion, the quality is top-notch and it’s surprisingly lightweight—can't wait to test it out soon! I also ordered pants, shorts, and a fleece. I usually wear a size L in pants, but since these are a slim fit, I asked to swap them for an XL. I messaged their support on WhatsApp, and they handled the return in just one day; the new pair is already on its way. Huge thanks to the team for being so quick and customer-oriented. Will definitely order again, the quality is superb!
February 20, 2026
Unprompted review
Reply from Cortazu
Dear Oleksii,
Thank you so much for your kind words and for taking the time to share your experience! We’re really happy to hear that you’re enjoying the AW jacket and that the lightweight feel and quality stood out to you. Great to know our support team could assist quickly with the size exchange, we’ll be sure to pass your feedback along to them. We hope the new pants fit perfectly and that you get to put the full setup to good use very soon. Enjoy the adventures ahead, and we look forward to welcoming you back again!
Kind Regards,
Team Cortazu
Great gear! Be mindful with shipping/import fees
I just got my AW Hardshell and I absolutely love everything about it! The sizing is accurate, it's comfortable and perfect for outdoor activities even in Canadian winter. The only negative thing I have to say is that import fees were higher than expected. I wish Cortazu would ship directly to Canada and not go through the US and then to Canada. Great gear though!
February 19, 2026
Unprompted review
Reply from Cortazu
Hi Sandy,
Thank you so much for your feedback!
We're thrilled to hear that you love your AW Hardshell and find it perfect for outdoor activities, especially in the Canadian winter. We appreciate your insight regarding shipping and import fees. It's always great to hear directly from our customers, and we'll take your comments into account as we aim to improve our services. Thank you once again for your support, and happy adventuring!
Regards,
Cortazu Team
Great ski jacket and pants
Great customer service. Excellent gear, ski jacket and ski pants, performed great in really snowy and wet conditions.
February 16, 2026
Unprompted review
Reply from Cortazu
Dear Jeroen,
Thank you so much for your kind words! We’re thrilled to hear that your ski jacket and pants performed well and kept you comfortable even in snowy, wet conditions, that’s exactly what they’re designed for. We really appreciate you taking the time to share your experience, and we hope you enjoy many more great days on the slopes!
Kind Regards,
Team Cortazu
Great products and customer service
January 27, 2026
Unprompted review
Reply from Cortazu
Hi Vincent,
Thank you for your feedback!
We’re glad to hear you’re happy with both our products and customer service. We really appreciate your support!
Regards,
Cortazu Team
I placed order one month ago
I placed order one month ago, and i still know nothing about the order.
February 9, 2026
Unprompted review
Reply from Cortazu
Dear Emilio,
We’re really sorry to hear this, that’s definitely not the experience we want you to have. We have sent you an email and would love to hear back from you soon so we can assist you further.
Kind regards,
Team Cortazu
his has quickly become my go-to winter…
his has quickly become my go-to winter jacket. Even though the brand is primarily known for ski gear, I find it works perfectly for city life. It’s a great mix of technical performance and style. Beyond the quality of the jacket itself, the customer service, both online and in-store, has been absolutely excellent :)
February 4, 2026
Unprompted review
Reply from Cortazu
Dear Fransesca,
Thank you so much for taking the time to share such a thoughtful review! We’re delighted to hear that the jacket has become your go-to for winter and that it works just as well for city life as it does on the slopes. It’s great to know you’re enjoying the balance between technical performance and style, that’s exactly what we aim for. We’re also especially happy to hear your kind words about our customer service, both online and in-store. Feedback like this truly means a lot to our team. If there’s ever anything we can help with in the future, please don’t hesitate to reach out.
Kind regards,
Team Cortazu
Great gear at a great price!
January 9, 2026
Unprompted review
Reply from Cortazu
Hi Harm,
Thank you! We’re thrilled to hear you think so 😊
Great gear at a fair price is exactly what we aim for. Enjoy your adventures, and thanks for the support!
Regards,
Cortazu Team
Good quality and fair pricing
Good quality, honest product and company.
February 2, 2026
Unprompted review
Reply from Cortazu
Hi Marcel,
Thank you so much for your kind words!
We’re really happy to hear you’re enjoying the quality of the product and that you appreciate our honest approach as a company.
Your support truly means a lot to us 🙌
Regards,
Cortazu Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.