While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, finding them to be well-made and accurate to descriptions, especially considering the affordable prices. Many consumers also highlight the fast delivery times and good communication from the company as positive aspects of their experience. The costumes are often seen as a great option for those new to cosplay or looking for budget-friendly choices. However, some people were dissatisfied with certain aspects. Issues with order processing times and communication regarding these orders were mentioned by a few. There were also instances where the product received did not meet expectations in terms of quality or fit, with some customers finding items to be cheaply made or not matching the sizing charts. Delivery experiences were mixed, with some reporting delays or problems with the chosen courier service.

What people talk about most

Product

Users describe ambiguous interactions with product quality. While many customers praise the amazing quality,... See more

Quality

Customers consistently note positive experiences with quality, praising the amazing and accurate quality of... See more

Delivery service

Consumers find delivery service to be ambiguous. While many reviewers praise fast shipping, with items... See more

Order

Clients share ambiguous opinions on order experiences. Some customers report fast processing and delivery,... See more

Price

Reviewers highlight ambiguous aspects of price. Some customers found costumes to be an affordable option,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I received a cosplay as part of a collaboration with COSHD. The communication took place via Instagram, which felt a bit unusual to me at first – but everything worked out in the end! The costume a... See more

Rated 4 out of 5 stars

I have an Alice in Wonderland costume. It is so pretty, it could be worn as a regular dress (if the material was better). I hope they will start making size XS.

Rated 4 out of 5 stars

Overall it’s great. The products are as described. Although not the best but the price isn’t high. Fast shipping and great communication

Rated 4 out of 5 stars

I had a collab with COSHD everything was delivered correctly and received earlier than anticipated. The costume it’s self is simple made with thin basic material, fits well needs small adjustments... See more


Company details

  1. Costume Store

Written by the company

Coshd specialized in tailor made costume making, having been in this field for more than 8 years. The costumes from Coshd are all hand-made, this is the main difference between our costumes and other fancy dress and cheap mass products.


Contact info

3.6

Average

TrustScore 3.5 out of 5

336 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered to the wrong house and in the…

I ordered to the wrong house and in the wrong size but they still managed to change both for me and get it to me on time! customer service is amazing and had an amazing experience shopping with them

January 16, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant Quality

Amazing! Website advised it may take 3 weeks which I was prepared for but item arrived in less than 2!
Really good quality Freddie Murcury jacket 👌 Really pleased 😀

January 15, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid

Do not purchase from this place. Received a costume that was used - smelled awful and was damaged. Customer service extremely unhelpful and refuse to send out replacement and cover cost of return!! Don’t bother wasting your money. Would’ve rated 0 if I could. Please provide email address to reply to.

December 31, 2023
Unprompted review
Coshd logo

Reply from Coshd

Dear, I'm sorry for the inconvenience. Can you send us your order number to check for you? After receiving your order information, we will process it for you as soon as possible. Thank you for your understanding.

Rated 4 out of 5 stars

Great, affordable costumes!

My first experience ordering from CoshdUK has been really positive, my order arrived really quickly. There were a few loose threads on the costume but nothing that couldn't be snipped off. Will definitely be ordering from here again for an affordable cosplay :)

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

Resubmitting my review from last year…

Resubmitting my review from last year as it has disappeared.

Coshd have been amazing. I got the most beautiful Evil Giselle dress from them last year and I absolutely love it.
I have since bought another costume from them, I did have some issues with this one but the team were great at getting it resolved quickly! The customer service is great and I am very grateful for their help

March 15, 2023
Unprompted review
Rated 5 out of 5 stars

Lucy Gray Baird Dress!

I got the Lucy Gray Baird dress from CosHD and they’ve been great with their customer service! Costume fit perfectly and accurately (like the size chart said).

Really good affordable costumes for such great prices too!

December 28, 2023
Unprompted review
Rated 1 out of 5 stars

Where is my product?

Where is my product?
I would rate 0 stars if I could. You never replied on my email, I'm simply asking where is my product that I paid for.

Buy from this site with a warning that there's a possibility they'll never ship your item, and ignore you.

December 15, 2023
Unprompted review
Rated 5 out of 5 stars

Definitely highly recommended

Definitely highly recommended, I bought the Blackwidow endgame cosplay, Really pleased with it,not only that I got my purchase Really fast, by paying the extra for express delivery, I got my item in just under 2 weeks,absolutely amazing, and really good communication, they answer their emails quickly, thanks coshd.

December 13, 2023
Unprompted review
Rated 5 out of 5 stars

Very good & worth a go

So we've had Ahsoka (Snips), Omega (Bad Batch), Darth Maul and Andor Prison Uniform.
All very good quality for the price & a must for anyone getting into cosplay or support their ongoing projects. Most things are made to order to need to be made and shipped. Delivery to the UK from China is usually around 15-21 days so don't leave things last minute

November 1, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look