While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the professional, caring staff who make them feel safe and comfortable. The user experience is frequently highlighted as smooth, well-organized, and efficient, with many appreciating the attention to detail and high quality of the procedures. However, some customers expressed dissatisfaction with the product, noting underwhelming results, uneven outcomes, and concerns about the completeness of the treatment. A few also mentioned issues with communication, including language barriers and a perceived lack of personal attention, with some feeling the process was rushed or impersonal.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the seamless organization,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the entire process smooth,... See more

Quality

Users describe positive interactions with quality. Customers praise the natural-looking and well-designed... See more

Product

Reviewers mention ambiguous feedback about product. Many customers express satisfaction, highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi my name is Francesco, Cosmedica was a life changing experience for me. I was nervous to fly all the way to Turkey to get a hair transplant, but Dr Acar and his whole team, Especially Mert made me f... See more

Rated 5 out of 5 stars

Mr. Demet at Cosmedica Hospitality took care of everything from booking the hotel and pickups and dropoffs to and from the airport and hotel to the clinic went perfectly. The staff that did the h... See more

Rated 5 out of 5 stars

I honestly think it was really great overall there was just a few things that could’ve been a little better on the communication part. The clinic was really nice and very clean. Everyone was helpful.... See more

Rated 5 out of 5 stars

Cosmedica takes care of your hair transplant process from the moment you arrive at the airport and it is a very smooth experience. Like many people I heard to be wary of "hair mills" but I didn't feel... See more


Company details

  1. Hair Transplantation Clinic

Written by the company

Cosmedica Clinic is an accredited, top of the line hair transplant clinic in Turkey, the number one clinic specializing in hair transplants. With 16+ years of experience, we are always at the forefront of technological developments of hair transplantation surgery. Our clinic is brand new, with fully equipped rooms and a modern interior. Located in the heart of the beautiful city of Istanbul, Cosmedica Clinic, with our experienced and dynamic team, welcomes you with VIP service throughout your stay. Our staff is highly-trained and always friendly and welcoming. Each of them is selected carefully for the best patient experience throughout your hair transplant.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

939 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hair Transplant Turkey

Fantastic experience in Turkey for my hair transplant, very professional and Misra answered all my questions and concerns via what's app professionally and with compassion. I have ASD and the clinic were very understanding and provided all the support required to make this a stress free experience. So far I'm very pleased with the transplant and aftercare received.

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

Excellent experience! From the time I landed in Istanbul to the time I left, everything was taken care of. Smooth transfers, great hotel, excellent clinic. The rep I was assigned to Misra is very responsive. She continues to help with all of my aftercare questions. I got the DHI treatment. It has been one month since surgery and I am already seeing very good results.

February 9, 2025
Unprompted review
Rated 4 out of 5 stars

Very good service

Very good service. The only critique I have is that they should take careful measurements of the individual’s forehead when deciding where to draw the hairline. I’ve seen images of other clinics using a laser pointer and measuring the exact location of where the hairline should be. Cosmedica just freehand drew the hairline without too much thought. Mine looks good at first glance but after looking closer, my hairline is slightly angled and is not perfectly symmetrical. Every other part of Cosmedica is great!

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience with My Hair Transplant

I had a hair transplant in Turkey about two and a half months ago, and I’m honestly really happy with how everything went. From the first consultation to the procedure itself, everything was super professional, and I felt well taken care of the whole time.

The staff was genuinely friendly and always there to answer my questions and make sure I felt comfortable. The clinic was clean, modern, and had a really welcoming atmosphere, which definitely helped ease my nerves.

The aftercare instructions were clear, and I appreciated how attentive they were during the recovery process. It’s only been a couple of months, but I’m already seeing promising results, and I’m excited to see how things progress

January 8, 2025
Unprompted review
Rated 5 out of 5 stars

Cosmedica

Very pleased with my whole Cosmedica experience. Misra helped me from the beginning- via WhatsApp - sharing all the details and information i needed. In Istanbul everything was sorted- pick up from the airport, hotel and transfer to the clinic. Staff at the clinic and Dr. Acar - very friendly and helpful.

September 28, 2024
Unprompted review
Rated 5 out of 5 stars

No fuss or hassle involved

Dealing with Cosmedica was simple and easy from beginning to end. I was treated brilliantly by everyone and felt I was in the hands of the best professionals out there. My contact Misra was always professional and helpful dealing with all my questions and concerns throughout the entire process.

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

Cosmedica’s service is far unmatched…

Cosmedica’s service is far unmatched from anywhere else, they go above and beyond for all of their clientele! The clinic is amazingly clean and the staff is extraordinary helpful and nice. I recommend Cosmedica and Dr. Acar to anyone all over the world! My representative Enes D. is the best of the best, even throughout a very differential time zone difference he always got back to me and was always very eager to go far and beyond to assist me in any questions I had throughout the process. Even months post-operation Enes is still very much enthusiastic and eager to answer any questions I have. Would fully recommend this clinic and their staff to anyone traveling from anywhere in the world!

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

Do It !

From start to finish. Everything and everyone was fantastic. The clinic was everything and more than I had envisioned. Would recommend it to everyone. Anybody worried about going to Turkey on this experience should not worry at all. I doubt I would get this service in uk. Very happy. Thank you Cosmedica. Dr Acar & D Enes. I'm very grateful.

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

Clinica moderna e all avanguardia

Clinica moderna e all avanguardia. Consulenza in italiano disponibile. Hotel e trasporto super. Purtroppo manca un po‘ la vicinanza al paziente, ci si sente un po‘ un numero tra tanti, ma forse vista l’affluenza é comprensibile.

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

Everything was perfect from the first…

Everything was perfect from the first early chats with Enes, the representative who was so nice and patient. Then the procedure, flying in and out, the staff, accommodation, etc everything was great

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant!!

The entire experience was brilliant!! Everything worked out even better than planned. Enes (my representative) was incredibly knowledgeable and responsive to all my questions. Support overall was outstanding.

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Professional team with absolute high level of customer care. The transportation was facilitated and all the arrangements were smooth. From the moment you land until you leave the procedure and service were satisfactory. cosmedica is highly recommended.

December 23, 2024
Unprompted review
Rated 5 out of 5 stars

My experience

I had a hair transplant a week ago at their facility. The staff was very nice and welcoming. I stayed at the clinic itself for the 3 nights of my 2 day surgery. It was very clean and modern. Dr. Acar saw me the next day for my hair analysis and shape design, he was very friendly and knowledgeable.
The clinic offered a 3 course meal with nursing staff 24/7 in case of any side effects.
My experience with hair transplant is still neutral, the anastasia part is still painfull even with the needle free option that I picked. My first day operation didn't hurt as much as the second, but that's because the skin is extra sensitive on the next day. So if you're doing a 1 day surgery I recommend the hair transplant, if you need more than one operation I'd suggest you come 6 months or 1 year later to do it, less painful.
Everything else was painless you don't feel anything when they're working. They are very professional.
Finally, I want to thank Enes for helping me through WhatsApp and doing all the explanation and appointments and even answering all my questions since I came from the United States based on a word and a promise that everything is booked.

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

I had a hair transplant at Cosmedica…

I had a hair transplant at Cosmedica Clinic in Istanbul, and the experience was amazing from start to finish. From arrival to departure went very smooth the staff and the nurses amazing to and any questions I need answering Melisa responded straight away. Would highly recommend to anybody. Thank you

February 26, 2025
Unprompted review
Rated 5 out of 5 stars

I spent my career in the medical…

I spent my career in the medical business and have built and managed 6 surgery centers and associated clinics… I am well versed on running a great medical business.

I just completed a two hair transplant. The service was exceptional from airport transportation to the team who performed the medical procedure. Every step was well thought out and executed promptly. I have two referrals for them already, one being my son in law. Finally I have to admit the employ who clenched the deal and prompted to travel13 hours from CA USA was the medical coordinator Furkan. He shepherded the whole process from start to finish in contrast to other competitive CA based offices never returning my communications. Bottom line Cosmedica is a buttoned organization. Congrats Dr. Acar!

March 3, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look