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Review summary

Created with AI, based on recent reviews

Considering 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the professional, caring staff who make them feel safe and comfortable. The user experience is frequently highlighted as smooth, well-organized, and efficient, with many appreciating the attention to detail and high quality of the procedures. However, some customers expressed dissatisfaction with the product, noting underwhelming results, uneven outcomes, and concerns about the completeness of the treatment. A few also mentioned issues with communication, including language barriers and a perceived lack of personal attention, with some feeling the process was rushed or impersonal.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the seamless organization,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the entire process smooth,... See more

Quality

Users describe positive interactions with quality. Customers praise the natural-looking and well-designed... See more

Product

Reviewers mention ambiguous feedback about product. Many customers express satisfaction, highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi my name is Francesco, Cosmedica was a life changing experience for me. I was nervous to fly all the way to Turkey to get a hair transplant, but Dr Acar and his whole team, Especially Mert made me f... See more

Rated 5 out of 5 stars

Mr. Demet at Cosmedica Hospitality took care of everything from booking the hotel and pickups and dropoffs to and from the airport and hotel to the clinic went perfectly. The staff that did the h... See more

Rated 5 out of 5 stars

I honestly think it was really great overall there was just a few things that could’ve been a little better on the communication part. The clinic was really nice and very clean. Everyone was helpful.... See more

Rated 5 out of 5 stars

Cosmedica takes care of your hair transplant process from the moment you arrive at the airport and it is a very smooth experience. Like many people I heard to be wary of "hair mills" but I didn't feel... See more


Company details

  1. Hair Transplantation Clinic

Written by the company

Cosmedica Clinic is an accredited, top of the line hair transplant clinic in Turkey, the number one clinic specializing in hair transplants. With 16+ years of experience, we are always at the forefront of technological developments of hair transplantation surgery. Our clinic is brand new, with fully equipped rooms and a modern interior. Located in the heart of the beautiful city of Istanbul, Cosmedica Clinic, with our experienced and dynamic team, welcomes you with VIP service throughout your stay. Our staff is highly-trained and always friendly and welcoming. Each of them is selected carefully for the best patient experience throughout your hair transplant.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

934 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

What an amazing experience

What an amazing experience. I did a ton of research online. I mean it. I really did. I did 5 consultations, 3 with surgeons in Turkey, 1 South Korea, and one in the USA. Cosmedica stood out as the fairest and most professional of them all. My experience here was awesome, I stayed at their hospital hotel and received attention and help whenever I needed, everyone was very friendly, the operation it self was fantastic. I felt important and listened to the whole time. Dr Acar made me feel like he was uniquely invested in my situation. My technicians during my operation were super professional and pleasant. I really am thankful I chose cosmedica. Give them a chance. You will not be disappointed!

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Recommended

I’m very happy that I chose Dr. Acar’s clinic for my hair transplant. It’s clear that the clinic enjoys strong international respect, and that the surgeons are highly specialized in what they do. The welcome and hospitality were excellent. Overall, it was a positive and relaxing experience, as I didn’t have to worry about anything — they took care of everything for me.

Of course, there are a few things that could be improved, but these are subjective details that don’t affect the great overall experience I had.

Internal communication between the WhatsApp contact (with whom you discuss and arrange your package/surgery/experience) and the person who interviews you before the operation is lacking. Fortunately, I had requested a written order confirmation listing everything I wanted, with prices and agreements already confirmed.

In the operating room, I found the bed a bit uncomfortable as it didn’t have an adjustable headrest. My head was repositioned several times, and I was asked to hold the position for quite a while — which was difficult.

During the procedure, I would have appreciated having someone who spoke English to occasionally update me on how the surgery was going. Not that it would have changed anything, but it would have made me feel more at ease.

Would I go back to Dr. Acar’s clinic in the future if I ever needed another procedure?
Absolutely YES!

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

well-organized, clean, and professional from start to finish.

I just finished my hair transplant treatment at Cosmedica Clinic, and I’m really happy with the whole experience. Everything was well-organized, clean, and professional from start to finish.

A big shoutout to Zeynep, who was super kind and helpful throughout the process - she really made things easy and always took the time to answer my questions. The medical team was also great and made me feel comfortable the whole way through.

If I had to mention one small thing, it’s that some of the staff could improve their English a bit, just to make communication smoother for international patients. But overall, everything went really well, and I’m very satisfied with the results so far. Definitely a clinic I’d recommend!

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

COSMEDICA Hair Transplant & Plastic Surgery Clinic



I recently had a hair transplant procedure at COSMEDICA Hair Transplant & Plastic Surgery Clinic, and I can confidently say that my overall experience exceeded expectations. From the very beginning, the clinic’s professionalism and attention to detail made me feel comfortable and well cared for. The process was seamless from my initial consultation to the completion of the procedure and I am extremely happy with the results so far.

Upon my arrival in Istanbul, I was picked up directly from the airport and transported to my hotel. The clinic also arranged all my transportation for each appointment, ensuring I never had to worry about logistics. Every time I visited, I was picked up and dropped off by the clinic’s driver, which made the experience stress-free and convenient. The clinic itself was exceptionally clean and well-organized, and the reception and information desk staff were polite, helpful, and always welcoming.

The medical team at COSMEDICA demonstrated great skill and professionalism. Although some of the surgeons and staff members did not speak fluent English, the clinic provided a professional translator who ensured that communication was always clear and smooth. The surgeons were careful, precise, and clearly experienced in their field, which gave me great confidence throughout the process.

I had the pleasure of being treated under the supervision of Dr. Acar, who was incredibly kind, transparent, and knowledgeable. He took the time to explain every step of the procedure in detail, including what to expect during recovery. What impressed me most was his honesty something that can be hard to find in this industry. I could genuinely see his integrity and dedication to achieving the best possible result for his patients.

Having undergone a hair transplant previously in London, I can confidently say that COSMEDICA offered far better value and results. My previous experience in London was disappointing it was extremely expensive, left visible gaps, and I felt misled about the number of grafts used. In contrast, COSMEDICA delivered exceptional service at a reasonable price, with complete transparency and professionalism. I highly recommend COSMEDICA Hair Transplant & Plastic Surgery Clinic to anyone considering a hair transplant. They truly set the standard for quality care, honesty, and outstanding results.

October 27, 2025
Unprompted review
Rated 4 out of 5 stars

Overall it was good experience and…

Overall it was good experience and definitely would recommend to anyone. First of all it was easy to communicate and get consultation before the surgery day, all questions answered quickly and to organise the surgery days and payment was easy and quick. The facility was nice and clean translate to hotel was smooth, hotel was 5 star nice breakfast and room (unfortunately in the room was smoking so first day smell wasn’t pleasant when we arrived) to get all transfers from hotel to clinic and so on was easy everything is done by WhatsApp and response is quick and efficient. On the day we got translator to help to communicate with doctor and surgery staff, you get all drinks coffee, tea, soft drinks… surgery went easy and painless as it possible, you get breakfast if you need (had 1st day) lunch as well (could be better option that’s my opinion) surgery staff helps you with your needs during operation, they will not let you go by yourself will assist you going to toilet or drinks or snacks. Just one minus communication with surgeon in English was hard, so sometimes felt a bit awkward and when they speak between each other in Turkish and joking felt a bit awkward to me. But overall it was good experience

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

I had my hair transplant at Cosmedica…

I had my hair transplant at Cosmedica Clinic with Dr. Acar and everything was excellent from start to finish.
The staff were professional, friendly, and always made sure I felt comfortable.
The DHI Sapphire method was almost painless thanks to the needle-free anesthesia.
The clinic was modern and clean, and communication through WhatsApp was fast and helpful.
I can highly recommend Cosmedica to anyone considering a hair transplant — truly a top-class experience!

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Experience with Cosmedica in Istanbul!

From start to finish, my experience with Cosmedica Hair Transplant Clinic was absolutely fantastic. The entire process was smooth, well-organized, and everyone we interacted with was incredibly professional and kind.

The cost was amazing compared to what you’d pay in the U.S., yet the level of care and attention was top-tier. We were guided through every step by Mert, who was extremely helpful — from airport pickup to hotel check-in, and throughout the entire procedure. At no point did we have any confusion or unanswered questions.

Everything moved efficiently, and we were in and out of Istanbul in just four days. The clinic itself was spotless, modern, and very well-run.

Before traveling, we were a bit nervous about going overseas for a hair transplant and didn’t know what to expect. But as soon as we arrived, we realized there was nothing to worry about. The Cosmedica team made us feel comfortable and confident from the moment we landed.

Overall, I couldn’t be happier with my decision to choose Cosmedica. If you’re considering a hair transplant, I highly recommend this clinic — it’s safe, professional, affordable, and they truly care about their patients.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

I honestly think it was really great…

I honestly think it was really great overall there was just a few things that could’ve been a little better on the communication part. The clinic was really nice and very clean. Everyone was helpful. The procedure did take a little longer than what we were told but during it we were fed and had bathroom breaks. The hotels were nice but if your coming from the states like me I recommend getting an adapter only one of the hotels had a charging port.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Cosmedica Runs Like a Well-Oiled Machine — Highly Recommend!

I went to Cosmedica in Turkey last November for a hair transplant, and I was genuinely impressed by how efficiently and thoughtfully they run every aspect of the process. The clinic operates like a well-oiled machine, from coordinated hotel pickups to post-operation drop-offs, everything is seamless.

When you arrive, the staff guides you through blood tests, head shaving, hairline design with the lead doctor, and photos, before taking you to the operation facility. The clinic itself is state-of-the-art, so modern and clean it almost feels like stepping into a spaceship.

The procedure was done in two phases, graft extraction, followed by a break with a provided meal, then incisions and implantations. The two young women who performed my surgery were incredibly caring, gentle, and professional, which made a big difference given how vulnerable you can feel during the process (especially with the anesthesia injections).

After the operation, they dropped me off at my hotel and brought me back the next day for wound dressing and the first wash. The package also included essentials like biotin supplements, medical shampoo, and serum, with the option to purchase more if needed.

One small tip for future patients: avoid wearing t-shirts on surgery day, since you won’t be able to pull them over your head afterward without risking the grafts. I went in November, so it was chilly, and I was lucky to have an overshirt to wear on the way back.

Since returning home to Boston, the after-care team has been very responsive and accessible through WhatsApp, which I’ve really appreciated.

Overall, Cosmedica is an impressive, well-run clinic that combines technology, efficiency, and compassion. My results have already shown a lot of regrowth, and I expect to see the full results in about six more months. Highly recommended!

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

I AM VERY GLAD THATS I WAS ABLE TO…

I AM VERY GLAD THATS I WAS ABLE TO VISIT COSMEDICA CLINIK , BECAUSE THEIR EXPERIENCE IS AT THE HGHEST LEVEL , THEY ARE WILLING TO HELP EVERYONEAND KNOW HOW TO HOW TO DO IT. THEY HAVE A WEALT OF EXPERIENCE AND WORK IN A VERY GOOD TEAM

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

Over all very well organized

Over all very well organized, clean and safe. I have a ton of experience in medical field, they know what they are doing! Mr. Enes who accompanied me trough the whole process did a great job! Thanks for everything!

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

The Cosmedica team made me feel very comfortable and confident in the procedure from start to end. They provided great information and answered any of my questions and concerns from the lead up to my procedure right through to the after care. They made the experience as easy and plain-less as possible ensuring I was picked up and dropped off to all appointments and to and from the airport.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Why I would recommend Cosmedica

Mr. Demet at Cosmedica Hospitality took care of everything from booking the hotel and pickups and dropoffs to and from the airport and hotel to the clinic went perfectly.
The staff that did the hair extraction and implantation procedure were excellent and very caring explaining all the steps.
They even gave my wife breakfast and lunch while she waited for me.
I recommended Cosmetica to my friend who is also thinking about doing it.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

I spoke with doctor Acar team almost 2…

I spoke with doctor Acar team almost 2 years ago finally decided to proceed I flew from California From start to finish absolutely the utmost respect from staff and his team I had a absolutely great time experience from the pick up at the air to the procedure all the way to the end I highly recommend this place for those who are planing on doing the surgery one recommendation I would give is paying extra for sedation it is well worth it hotel room and as excellent was places in the renaissance hotel great food and breakfast

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

The place is amazing

The place is amazing! Very stylish!
Everyone there are so polite, friendly, helpful and caring! I recommend Cosmedica to anyone searching for a hair transplant

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Emface really works

I've gotten 6 emface treatments at cosmedica so far and I'm thrilled with my results. I'm a survivor of a massive stroke that left my whole left side paralyzed. Thankfully the facial paralysis is mild, but I tried emface because of the great results for Bell's Palsy patients and I'm very glad I did. It's been 10 years since my stroke and that's what makes my results so surprising. I got great lift and the numbness is lessened a lot. Im currently receiving 1 session every 3 months because of the paralysis. You won't need as many. I couldn't reccomend the team at cosmedica more.

October 7, 2025
Unprompted review

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