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Review summary

Created with AI, based on recent reviews

Considering 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the professional, caring staff who make them feel safe and comfortable. The user experience is frequently highlighted as smooth, well-organized, and efficient, with many appreciating the attention to detail and high quality of the procedures. However, some customers expressed dissatisfaction with the product, noting underwhelming results, uneven outcomes, and concerns about the completeness of the treatment. A few also mentioned issues with communication, including language barriers and a perceived lack of personal attention, with some feeling the process was rushed or impersonal.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the seamless organization,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the entire process smooth,... See more

Quality

Users describe positive interactions with quality. Customers praise the natural-looking and well-designed... See more

Product

Reviewers mention ambiguous feedback about product. Many customers express satisfaction, highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi my name is Francesco, Cosmedica was a life changing experience for me. I was nervous to fly all the way to Turkey to get a hair transplant, but Dr Acar and his whole team, Especially Mert made me f... See more

Rated 5 out of 5 stars

Mr. Demet at Cosmedica Hospitality took care of everything from booking the hotel and pickups and dropoffs to and from the airport and hotel to the clinic went perfectly. The staff that did the h... See more

Rated 5 out of 5 stars

I honestly think it was really great overall there was just a few things that could’ve been a little better on the communication part. The clinic was really nice and very clean. Everyone was helpful.... See more

Rated 5 out of 5 stars

Cosmedica takes care of your hair transplant process from the moment you arrive at the airport and it is a very smooth experience. Like many people I heard to be wary of "hair mills" but I didn't feel... See more


Company details

  1. Hair Transplantation Clinic

Written by the company

Cosmedica Clinic is an accredited, top of the line hair transplant clinic in Turkey, the number one clinic specializing in hair transplants. With 16+ years of experience, we are always at the forefront of technological developments of hair transplantation surgery. Our clinic is brand new, with fully equipped rooms and a modern interior. Located in the heart of the beautiful city of Istanbul, Cosmedica Clinic, with our experienced and dynamic team, welcomes you with VIP service throughout your stay. Our staff is highly-trained and always friendly and welcoming. Each of them is selected carefully for the best patient experience throughout your hair transplant.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

934 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great Experience

The service was professional and of high standards in every sense from the pick up at airport and accommodation to the procedure itself.
The team was very talented and I’m very happy with the overall experience. The team was very thorough in explaining the whole procedure and aftercare and everyone made as great impression at the hospital.
Thanks a lot

September 29, 2025
Unprompted review
Rated 1 out of 5 stars

I don’t normally leave reviews

I don’t normally leave reviews, but I feel an obligation to share my experience so others don’t go through the same. I’ve had two transplants with Cosmedica, and unfortunately, both have failed to deliver on what was promised.

The clinic presents itself with the doctor’s photo everywhere, but in reality, the procedures are carried out almost entirely by nurses. During my second transplant I could clearly feel something went wrong mid-procedure, and a senior nurse had to be called in. That’s not the level of professionalism or consistency you expect from a clinic that markets itself as world-class.

Communication has also been disappointing. Before the procedure I was reassured I wouldn’t need to shave my head, but when I arrived, the nurses insisted otherwise — a completely different story. After the surgery, follow-up has been even more frustrating. I spent over a month chasing responses while stressing in Europe, often told “we’ll get back to you” only to be left hanging unless I persisted. When they finally did reply, the dates they offered for corrective measures were impractical and felt more like attempts to avoid responsibility than to help.

A year on from the second transplant, despite “guarantees” about graft survival, the results are again underwhelming. To me, it feels like Cosmedica has no pride in their work. If the quality had been there, I would have gladly given a positive review — but in my honest opinion, I would avoid this clinic at all costs.

I wish I had read a review like this before making the same mistake twice.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Best technique

Best technique , fastest service , best hospitality , greatest doctor and team

September 21, 2025
Unprompted review
Rated 5 out of 5 stars

I had my hair transplanted in this…

I had my hair transplanted in this clinic and it was a wonderful experience. They are very professional in coordination, medical procedures and all types of patient care. I believe it is the best hair transplant clinic in the region and the world.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

I Absolutely had an amazing experience…

I Absolutely had an amazing experience with cosmedica.. The very nice kind team will take care of you with professionalism until the end.. The place was super clean and the accommodation was a 5 star in a few words everything was great and I recommend cosmedica Clinic to anyone who wants a good job and a good take care 🙂👍

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

I recently traveled to Istanbul for a…

I recently traveled to Istanbul for a hair transplant at Cosmedica with Dr. Levent Acar, and the entire experience exceeded my expectations. Upon arrival, I was warmly welcomed with a VIP SUV transfer and escorted to the luxurious DoubleTree by Hilton Istanbul, where I enjoyed a complimentary stay and delicious breakfast. The following morning, a seamless pickup took me to Cosmedica’s state-of-the-art facility, which feels like a glimpse into the future of medical care. The staff was exceptionally friendly, professional, and efficient, ensuring I felt comfortable and informed throughout the process. Dr. Acar expertly performed a 4,600-graft procedure with incredible precision and care. Now, just 8 days post-op, I’m thrilled with the visible growth and early results. Cosmedica’s attention to detail, from logistics to aftercare, is unmatched. I wholeheartedly recommend Dr. Acar and Cosmedica to anyone considering a hair transplant—it’s absolutely worth the journey!

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

Went to Istanbul with 3 of my friends

Went to Istanbul with 3 of my friends. The Cosmedica team was very professional and everything was great. The results are better than expected. They have done everything they said they would do. I give them my full endorsement.

March 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Very helpful staff. Clinic was very clean and professional. Whole time was a great experience and it felt very easy going the entire time.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy customer!

I went last year (september 2024) to have my hair transplant. Everything they told me was exactly what happened. After 1 year and after following all the indications I can say that Cosmedica is a great place to do your hair transplant and I would absolutely recommend it.
From the state of the art premises to how they treat you, everything is so good... thank you Cosmedica!

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

The whole experience was amazing

The whole experience was amazing. I was treated wonderfully from the moment I was picked up at the airport, throughout my stay until I left. The staff were welcoming, very helpful and ensured all the procedures went well. The after care was exceptional. I would highly recommend Cosmedica.

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

Everything was top

Everything was top, from the beggining till the end spot on. Thanks a lot to Eva who’s been my contactpoint from the beginning

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Long journey from U.S

I am very impressed with how organized everything from airport transportation , hotel, and ride to the clinic was. The staff are very polite, would help and comfort more if they knew English. The doctor only available for a quick few minutes of consultations. The IV Sedation I paid extra did not last long, I guess they want to keep it safe. The result of my procedure to be judged in several months. I hope it all goes well, it was a long journey from U.S

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

A hair transplant is no work in the…

A hair transplant is no work in the park but the Cosmedica team eased the pathway to an excellent result. In particular'Supervisor of the Consultant Team', Ugur, who tirelessly answered every question and ensured that my concerns were promptly addressed. This quality flowed through the entire Cosmedica Team. I will be back in 12 months for a follow up procedure.

August 9, 2025
Unprompted review
Rated 5 out of 5 stars

Very Positive Experience

A very positive experience throughout my stay at the clinic. The clinic is very clean, all the staff are very kind and always available ,the room is comfortable. I would recommend the clinic to anyone

March 25, 2025
Unprompted review

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