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Review summary

Created with AI, based on recent reviews

Considering 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the professional, caring staff who make them feel safe and comfortable. The user experience is frequently highlighted as smooth, well-organized, and efficient, with many appreciating the attention to detail and high quality of the procedures. However, some customers expressed dissatisfaction with the product, noting underwhelming results, uneven outcomes, and concerns about the completeness of the treatment. A few also mentioned issues with communication, including language barriers and a perceived lack of personal attention, with some feeling the process was rushed or impersonal.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the seamless organization,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the entire process smooth,... See more

Quality

Users describe positive interactions with quality. Customers praise the natural-looking and well-designed... See more

Product

Reviewers mention ambiguous feedback about product. Many customers express satisfaction, highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi my name is Francesco, Cosmedica was a life changing experience for me. I was nervous to fly all the way to Turkey to get a hair transplant, but Dr Acar and his whole team, Especially Mert made me f... See more

Rated 5 out of 5 stars

Mr. Demet at Cosmedica Hospitality took care of everything from booking the hotel and pickups and dropoffs to and from the airport and hotel to the clinic went perfectly. The staff that did the h... See more

Rated 5 out of 5 stars

I honestly think it was really great overall there was just a few things that could’ve been a little better on the communication part. The clinic was really nice and very clean. Everyone was helpful.... See more

Rated 5 out of 5 stars

Cosmedica takes care of your hair transplant process from the moment you arrive at the airport and it is a very smooth experience. Like many people I heard to be wary of "hair mills" but I didn't feel... See more


Company details

  1. Hair Transplantation Clinic

Written by the company

Cosmedica Clinic is an accredited, top of the line hair transplant clinic in Turkey, the number one clinic specializing in hair transplants. With 16+ years of experience, we are always at the forefront of technological developments of hair transplantation surgery. Our clinic is brand new, with fully equipped rooms and a modern interior. Located in the heart of the beautiful city of Istanbul, Cosmedica Clinic, with our experienced and dynamic team, welcomes you with VIP service throughout your stay. Our staff is highly-trained and always friendly and welcoming. Each of them is selected carefully for the best patient experience throughout your hair transplant.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

934 reviews

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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great experience highly recommended

Great experience highly recommended. The costumer service followed me from the first message always been patient and answered all my doubts. The day of the surgery they take care of me , during surgery (which is very long) the nurses and the surgeon were very supportive . Yeah overall I felt take care of.And also the Interpreter was caring. Thanks

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

World class clinic.

Cosmedica Clinic is a world class clinic. A friend of mine used their services a year ago and I was fascinated by the results. I did not hesitate to trust their professionalism and they delivered. Even though the pain is quite present during surgery, due to my advanced balding I am likely to return in year or two for one more season. Every single employee at the clinic was warm and welcoming. Dr. Acar was extremely thorough and even spend time to exchange personal conversation with me. Shoutout for Mr. Furkan who made this journey flawless and pampered me from the beginning to end. I am planning to use their services in the future and definitely recommend it to anyone.
Thank you Dr. Acar, Mr. Furkan and the whole team at Cosmedica Clinic.

August 6, 2025
Unprompted review
Rated 1 out of 5 stars

Trully number of grafts is much lower that shut be in transplant

Cosmedica clinic Istanbul,company make good quality of hair transplant but not make numbers of grafts what you pay for ,I pay for 5500 grafts with extra pay for 1500grafs ,in paper work done after transplant i have also number 5800grafts ,but after one year I,have control visit in london hair clinic,and hair specialist tell me is maximum 3500grafts done in my hair !!!,so I pay 1000f extra for nothing,I not recomended at all this clinic,I think method statment working like that ,you make hair transplant but live some naked area ,so after some time you come back for next transplant, I contact clinic about Copy of documents from transplant, how many grafts rally by done but not respond, for this money you can find clinic with trully 5800grafs

August 15, 2024
Unprompted review
Rated 5 out of 5 stars

Hi Everyone

Hi Everyone, I travel all the way from Canada for a hair transplant was recommended by one of my customers, sure enough the experience and the expertise were above my expectations, nice concept, welcoming environment, clean and very high level of professionalism, I would to thanks everyone one included Dr Acre and his teams for the excellent work and the attentions provided to me .
And definitely I will recommend every one if they need any esthetics services especially hair transplant to go their way.
Thanks again
Chafic kamal

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect Hair Transplant Center

Hello everyone. On August 7, 2025, I had a hair transplant revision at Cosmedia Clinic. I would like to thank Dr. Levent, his team, and all the staff. My thanks also go to Ms. Mahügül, who did the cleaning one day after the transplant and won everyone’s affection with her warm smile.

I would also like to thank Mr. Ümit, who has answered every question I’ve asked since the very beginning of the process without getting tired, and who I believe took great care of me. He was extremely helpful, and I’m grateful to him.

I don’t remember the names of the team members who performed the procedure, but I was met with great care and attention. From the moment you walk in, there is a genuine sense of respect and kindness.

The clinic is very clean and gives an ultra-premium feel. Many thanks again to everyone, and especially to Dr. Levent Acar. 👏👏✋🏼

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

AMAZING Experience!

From months before, leading up to, during the process, and after: AMAZING experience. The doctor himself, Ugur, and the entire staff did absolutely everything the possibly knew to do to make my stay and experience exceptional. Dr. Acar was very patient and listened to all of my needs. Ugur is a great communicator - very consistent, caring, and goes out of his way to make sure your process goes smoothly (I won't be surprised if/when he's promoted. He really is awesome!). I can say the same thing about the entire staff on site as well.

Don't worry, you will be WELL taken care of here!

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

I recently had a hair transplant at Cosmedica, and the entire experience exceeded my expectations. The clinic is professional, well-organized, and everything felt very safe and smooth from the beginning.

A special thank you to Furkan, who guided me through every step – always quick to respond, clear in communication, and genuinely supportive. He made the whole process feel easy and reassuring.

I highly recommend Cosmedica to anyone considering a hair transplant!

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

5 Star Experience

I had a great experience here at Cosmedica Clinic for my hair transplant. Ugar was great making me and my friends feel comfortable in our decision to go with them prior to us confirming the trip and was very responsive before, during, and after the procedure. I am 4 months in on my transplant and couldnt be happier with the results and can't wait to see how it looks after 12 months with the rate at which the hair is growing. The pickup at the airport and transportation to and from the clinic was smooth. The staff was great. I have recommended this place to many of my friends already. It was a great overall experience.

March 13, 2025
Unprompted review
Rated 1 out of 5 stars

Donor area overharvested

Horrible experience i wouldn't recommend this clinic at all i was over harvested, just 5 minutes with dr Acar not the right path for sure to understand the outcome and what to expect and the operators are far from experienced nothing close to a surgeon. And if something goes bad like in my case forget to have an answer have been trying to contact them from months showing my donor area.. Lack of professionalism. Just production for them one done next one

February 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Staff was very helpful and thorough with what was going to happen. Furkan was especially generous when it came to any questions we had regarding pricing, and post operation care.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Thorough and efficient

The cosmedica team were very efficient and thorough in helping me with a hair transplant, I had a great experience there, the staff are really informative and kind.
I'm very happy with my transplant and the quality of the procedure. I recommend everyone I come across that are thinking of a transplant to reach out to cosmedica, they made it super easy, very affordable and superb quality of work. Thankyou cosmedica

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

Life-Changing Experience at Cosmedica Clinic

In September 2024, I underwent a hair transplant at Cosmedica Clinic in Istanbul, and I can confidently say it was one of the best decisions I’ve ever made. From start to finish, the entire experience exceeded my expectations.

The customer service was outstanding—from the first online consultation to the post-surgery follow-ups, the staff were professional, responsive, and incredibly helpful. They made sure all my questions were answered and that I felt supported throughout the entire journey.

When I arrived in Istanbul, the hospitality was amazing. I was warmly welcomed at the airport, and everything was perfectly organized—from transportation to hotel accommodation. The clinic itself is modern, clean, and equipped with the latest technology.

As for the procedure, the medical team was highly skilled and experienced. Dr. Acar and his team explained every step clearly, and the entire process was carried out with the utmost care and precision. I felt I was in expert hands the entire time.

Now, nearly a year later, I’m thrilled with the results. My hair looks natural, dense, and healthy, and the transformation has given me a big confidence boost. The post-op instructions were easy to follow, and the recovery went smoothly thanks to the clinic’s detailed guidance.

I highly recommend Cosmedica Clinic to anyone considering a hair transplant. The combination of professionalism, warm hospitality, and outstanding results makes them truly stand out.

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent and super-organized company

Excellent and super-organized company. I highly recommend it. I was treated by the responsible guy from Italy Mücahit (a truly kind guy), who assisted me from before the surgery, describing the treatment and the various packages to me in detail via WhatsApp. Even today, two months after the surgery, they are available to assist me with any questions or concerns, and I am truly happy and satisfied. The guys at the clinic were truly welcoming and professional and took complete care of me. I highly recommend this clinic to everyone, it's excellent.

May 6, 2025
Unprompted review
Rated 5 out of 5 stars

Very good

Enes helped me to organise everything and everything was smooth, the experience was very good and the staff was very helpful!

August 1, 2024
Unprompted review

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