While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the professional, caring staff who make them feel safe and comfortable. The user experience is frequently highlighted as smooth, well-organized, and efficient, with many appreciating the attention to detail and high quality of the procedures. However, some customers expressed dissatisfaction with the product, noting underwhelming results, uneven outcomes, and concerns about the completeness of the treatment. A few also mentioned issues with communication, including language barriers and a perceived lack of personal attention, with some feeling the process was rushed or impersonal.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the seamless organization,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the entire process smooth,... See more

Quality

Users describe positive interactions with quality. Customers praise the natural-looking and well-designed... See more

Product

Reviewers mention ambiguous feedback about product. Many customers express satisfaction, highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi my name is Francesco, Cosmedica was a life changing experience for me. I was nervous to fly all the way to Turkey to get a hair transplant, but Dr Acar and his whole team, Especially Mert made me f... See more

Rated 5 out of 5 stars

Mr. Demet at Cosmedica Hospitality took care of everything from booking the hotel and pickups and dropoffs to and from the airport and hotel to the clinic went perfectly. The staff that did the h... See more

Rated 5 out of 5 stars

I honestly think it was really great overall there was just a few things that could’ve been a little better on the communication part. The clinic was really nice and very clean. Everyone was helpful.... See more

Rated 5 out of 5 stars

Cosmedica takes care of your hair transplant process from the moment you arrive at the airport and it is a very smooth experience. Like many people I heard to be wary of "hair mills" but I didn't feel... See more


Company details

  1. Hair Transplantation Clinic

Written by the company

Cosmedica Clinic is an accredited, top of the line hair transplant clinic in Turkey, the number one clinic specializing in hair transplants. With 16+ years of experience, we are always at the forefront of technological developments of hair transplantation surgery. Our clinic is brand new, with fully equipped rooms and a modern interior. Located in the heart of the beautiful city of Istanbul, Cosmedica Clinic, with our experienced and dynamic team, welcomes you with VIP service throughout your stay. Our staff is highly-trained and always friendly and welcoming. Each of them is selected carefully for the best patient experience throughout your hair transplant.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

934 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very grateful and pleased with the…

Very grateful and pleased with the treatment and service. I wrote to Furkan on a Sunday at 8 p.m., and he helped me with all the necessary information to make the decision to undergo the treatment that same evening. In less than a week, I had already had the surgery and was back in Madrid. The service received before, during, and after was excellent. I have full confidence that the result of the hair transplant will be just as good. Thank you.

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

Cosmedica Hair Transplant

My experience with Cosmedica in Istanbul was exceptional from beginning to end. I was picked up at the airport and driven straight to their world-class facility, where I stayed in a luxurious 5-star hotel located in the same building—an incredibly convenient and well-thought-out setup. The clinic itself is state-of-the-art, immaculately clean, and fully staffed with experienced, attentive professionals. I was also provided with a personal translator, which made the entire process feel smooth and stress-free.

I had 5,300 hair grafts done and also took advantage of their dental services. They performed a deep cleaning, whitening, and extracted a tooth that had been knocked loose in a recent training accident—all handled with care and precision.

Before choosing Cosmedica, I researched three other clinics—two in the U.S. and one in the UK—and none came close in terms of professionalism, transparency, and overall experience. While not the cheapest option, Cosmedica was by far the best. Highly recommend! Five stars!

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

I went to the clinic in January 2024…

I went to the clinic in January 2024 and now, after 1 year and 6 months, I have achieved the complete result. With two sessions spread over two consecutive days, 5400 grafts were extracted, covering the frontal area and part of the anterior region. The result is in line with my expectations, especially considering my scalp’s tendency to develop dermatitis.

With my curly hair, I got a very natural hairline and a decent coverage of the affected area (nobody is nothing what I ve done) I would recommend the clinic and suggest following carefully all the treatments indicated in detail throughout the entire healing process.

July 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Cosmedica is great, I highly recommend it for hair transplants. You’ll be impressed by doctor Acar leadership and his staff, they are professionals. The clinic was clean and well organized. Also everyone was nice and friendly. Thanks.

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with the…

I had a great experience with the clinic. The staff was extremely kind and professional, always making me feel at ease. Everything was organized with great attention to detail — from the airport shuttle service to the hotel and clinic transfers. Although I booked my own flight, they made the entire journey smooth and stress-free. I truly appreciated the level of care and coordination throughout the whole process. Highly recommended!

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

My hair transplant with Cosmedica

My recent experience with having a hair transplant with Cosmedica has been first class from day one. I researched many clinics and narrowed it down to five. From my first contact with Furkan I knew that Cosmedica was the clinic that I was going to be able to trust and be most satisfied with. Furkan’s communication and care was 5 star throughout the entire process. On arrival in Turkey the entire process was professional and punctual. Those who performed the transplant were excellent and already the aftercare support has been great. I highly recommend Cosmedica.

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

Cosmedica delivered!

I have been contemplating on having a hair transplant and after months of searching for the right clinic and services, I finally had it done! Cosmedica delivered! Being in a different country is definitely hard when you talk about planning and consultation. But it does make a huge difference if the coordinator is as great as having been in a face to face interaction. Kudos to Mr. Furkan of Cosmedica! From day one until after procedure, Mr. Furkan was thorough enough to explain details and answer questions and concerns I have. Truly a testament how Cosmedica takes care of their clients. The travel arrangements, hotel accommodation, transport services and even the after care support. Things are planned out and that eased up my anxiety very much. Mr. Furkan also went above and beyond when at the day of my departure (was already at the airport) I realized I left my back pack at the hotel. Was trying to get hold of anybody at the hotel but unable to. I messaged Mr. Furkan and told him the situation. Some important items are in the bag as well as all the after procedure instructions and care packet was there. He called the hotel and was able to communicate with them about the belongings. Was able to get back to me with a plan as to how they can get it. That moment calmed me down and I felt that I’m important and I’m being heard. Not only before and during the procedure but even after and beyond. I’m now back in my home country (post-op day 5) and I have received a copy of all the instructions that I need. Thank you Mr. Furkan!! You have made this journey a great one. Thank you as well to the expert hands of Dr. Acar and his team. Great experience indeed.

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

I recently had my hair line done at…

I recently had my hair line done at Cosmedica. This was not my first visit, I originally went to get my hair line done in 2024 as I was unhappy with my hair line but the rest of my hair was in tact.
The clinic is amazingly clean and everyone is very professional so the service is exceptional. After 12 months with my new improved hair line I felt it still lacked volume and density so I contacted Ugur via WhatsApp and he was very accommodating, we scheduled my revision treatment without any complexity.

On my second visit I also got my teeth corrected at the same time as my hair line improved.

I highly recommend Cosmedica for hair transplants and Dentistry and thank Ugur for taking care of the logistics it made the experience memorable.

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐. Life Changing. Thank You, Cosmedica.

From start to finish, my experience at Cosmedica was nothing short of life-changing. I came to Istanbul for a hair transplant, and what I received was world-class treatment, exceptional care, and a level of professionalism that far exceeded my expectations.

Every single member of the team — from the surgical staff, managers, and cleaners, to the caterers, drivers, and hotel personnel — contributed to an environment that felt both comforting and incredibly efficient. The clinic is state-of-the-art, with cutting-edge facilities that reflect the level of excellence they deliver. Even the food and hotel accommodations were outstanding — clean, modern, and thoughtfully managed.

I want to give a special mention to Uğur, my dedicated case handler. Uğur was an absolute rock throughout this journey — organising every detail from the very beginning, checking in constantly, and making sure I always felt assured, informed, and cared for. His attention to detail and calming presence made a huge difference.

What truly set this experience apart, though, was the care and personal involvement of Dr. Acar himself. He didn’t just oversee the procedure — he actively gave his time, attention, and expertise during the surgery, ensuring the plan was tailored perfectly to my needs. His reputation is well-earned; his technical skill, artistic eye, and genuine care gave me confidence at every step.

The reassurance, patience, and skill of the surgical team made it very manageable. Watching it all come together, I truly believe this is going to be one of the most transformative decisions of my life.

Thank you, Cosmedica, for everything. I came here for a cosmetic procedure and left with confidence, clarity, and a result I know will improve my life for years to come.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

They are a life saver

I am going back to Cosmedica for a 2nd stage hair transplant to up since I have a severe male pattern baldness. To the point I am going back to them shows I have great confidence with their service. I was turned down by other clinic in Istanbul due to the nature of my baldness but Cosmedica did it like a boss without hesitation. I knew my case would require 2 or 3 stage implant due to my limited donor and now I am ready to come back. They are very responsive, professional and extremely helpful.

I must say, overall I am super impressed with their clinic and the entire experience. They made you feel at ease, were professional and took away every hesitation and stress from the experience imaginable. From the airport transfers to the hotel, consultations to the procedure, everything was spot-on.

Dr Acar and his staff are the people you needed, professional and incredibly dedicated. They discussed every step of the way and provided enough information and products for the aftercare process very satisfactory.

Come now !!!

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

My experience was great

Since I was in contact with your company, the transportation from the airport to the hotel was all smoothly dealt with. I received 5,600 grafts and the team displayed wonderful service from friendly behavior to exceptional caretaking. I hold this company to a high standard since every condition was met from the beginning of my stay till the end. I would recommend this highly to any friends and family in the future.
I wish you a your company a good success in future.

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great Results and Service

I’ve had two hair transplants at this clinic and couldn’t be happier. The staff and facility are excellent—professional, clean, and supportive. Enes was especially helpful, guiding me through the booking process and even assisting with transportation changes after the procedure.

August 26, 2024
Unprompted review
Rated 5 out of 5 stars

I recently had a DHI A Truly Exemplary Experience with Dr Levent Acar

I recently had a DHI hair transplant with Dr Levent Acar, receiving 4800 grafts over two days, and the entire experience was truly exceptional from start to finish. Every aspect of the journey was handled with grace and professionalism, and I felt completely supported throughout. Furkan and Ugur stood out as particularly impressive, both incredibly warm, attentive and easy to speak with. The clinical staff carried out their work with evident skill and care, and I always felt I was in capable and considerate hands. The accommodation provided by the clinic was spotless and extremely comfortable, and the food was far better than one might expect in a medical setting. Everything was thoughtfully organised, and nothing felt rushed or impersonal. It is not often that you encounter this level of dedication, kindness and professionalism in one place, and I would recommend the clinic without hesitation to anyone seeking a truly first-rate hair restoration experience.

May 15, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look