The Cosmetic Skin Clinic Reviews 794

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and caring approach, making them feel at ease and confident in their treatments. Many people highlight the excellent service and high-quality products, noting significant improvements in their appearance and skin condition, with results often described as natural and refreshing. However, some people were dissatisfied with aspects of customer service, mentioning issues with communication, accountability, and clinic policies. A few other people also felt that certain procedures led to negative outcomes, such as a lopsided appearance or eyelid drooping, which they attributed to poor technique.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, knowledge, and caring approach. Many... See more

Service

Reviewers highlight positive aspects of service, with many praising the exceptional care and professionalism... See more

Product

Clients share positive opinions on product. Many customers highly recommend the Cosmetic Skin Clinic due to... See more

Quality

Users describe positive interactions with quality. Many customers are delighted with the natural and... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Some customers report positive interactions,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently had full face rejuvenation with dermal fillers by Tara Jackson RN and I’m absolutely thrilled with the results. Her years of experience and incredible skill truly show—my face looks natural... See more

Company replied

Rated 5 out of 5 stars

I’ve been doing my monthly hydrafacial and lasering sessions with Rumyana Atanasova. She is professional, caring, friendly, and explains each step clearly throughout the process. Rumyana is able to id... See more

Company replied

Rated 5 out of 5 stars

My experience with Tara has been fantastic. She’s so knowledgeable, kind and understanding. She has transformed how I feel about myself and boosted my confidence. She never pushes for a procedure if s... See more

Company replied

Rated 5 out of 5 stars

Racheal is an exceptional practitioner and a real credit to the clinic. She’s always thorough, takes time to listen, and makes sure I feel comfortable and confident every step of the way. As someone... See more

Company replied


Company details

  1. Skin Care Clinic
  2. Medical Clinic
  3. Specialized Clinic
  4. Weight Loss Service

About The Cosmetic Skin Clinic

Written by the company

The Cosmetic Skin Clinic is a multi-award winning medical aesthetic clinic, specialising in non-surgical treatments for the face and body. Get in Touch Book a Consultation Call Instagram

The Cosmetic Skin Clinic

Written by the company

Independent and award-winning aesthetics clinic
The Cosmetic Skin Clinic is a leading, independent, multi-award winning medical aesthetics clinic. Founded by Dr Tracy Mountford MBBS MBCAM with over 25 years experience as a cosmetic doctor. With an ethos to offer you the highest quality cosmetic treatments and a five-star customer service in a friendly and relaxed environment. We offer the latest innovative non-surgical treatments for face and body to treat both men and women. Specialising in soft, subtle, natural facial rejuvenation and body contouring procedures.
No.1 Ultherapy clinic in the UK for the eighth consecutive year
No.1 CoolSculpting clinic in the UK and Western Europe for six consecutive years
Complimentary CoolSculpting consultations available

Reshape, redefine and re-contour the body non-surgically with little downtime

Complimentary CoolSculpting Consultations

Complimentary CoolSculpting Consultations
We are offering complimentary CoolSculpting consultations. CoolSculpting is a non-surgical fat freezing procedure designed to target stubborn areas of fat, with no pain, little downtime and permanent results. Once the fat cells have gone, they're gone for good! Treatable areas include; the abdomen, flanks, upper arms, bra fat, back fat, inner and outer thigh and even the double chin.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

794 reviews

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1-star

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Rated 5 out of 5 stars

Tara makes you feel relaxed and at…

Tara makes you feel relaxed and at ease. She listens to your concerns and advises on the best way to go forward. Her skilful handling of the syringes makes the treatment effortless as you hardly know it has been administered. Very happy with her skills and exceptional knowledge.

April 3, 2023
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Reply from The Cosmetic Skin Clinic

Tara is an incredibly skilled injector and we are so pleased you had such a positive experience. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Cosmetic Clinic Glenfield staff are…

Cosmetic Clinic Glenfield staff are very friendly but maintains their professionalism. I appreciate it a lot that they are so accomodating especially when I have concerns or questions regarding the treatment. Overall experience is 10/10. Special mention to Grace who has been doing my treatments for one year already shes very gentle making sure Im comfortable during the sessions. Thank you Grace and to the whole team! Keep up the good work 🌝

May 2, 2023
Unprompted review
Rated 5 out of 5 stars

Lee is simply the best and words won’t…

Lee is simply the best and words won’t do justice here. You are made to feel very comfortable and in no doubt in the knowledge and capability to hand. It was my first time getting treatment and Lee took great care. Explaining, answering questions, keeping me calm as I was a little nervous! This gives an instant sense of trust which is backed up by his sound recommendations which I know will deliver the best results for me. After my first visit and experience I recommended to my partner and simply won’t go elsewhere for advice/recommendations/treatment. The front of house/admin team are welcoming and professional and the entire reception/waiting area is relaxing and pleasant to be in. Done to a very high standard. I found other places I had “consultations” with were all about sales and £ not about the right treatment for what I wanted to achieve. You don’t feel like that here at All which is also quite rare and added to my comfort. All round great service. Thanks to Lee and the team. Keep it up, it’s really appreciated. Lee is highly recommended.

May 29, 2023
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Reply from The Cosmetic Skin Clinic

Thank you so much for taking the time to leave such a wonderful review of Lee and The Cosmetic Skin Clinic. We look forward to seeing you again soon!

Rated 5 out of 5 stars

I am so glad I found this clinic.

I am so glad I found this clinic.
There is always a friendly welcome and the cosmetic choice exceptional.
Meeting Dr Ward was the best experience.
We discuss my personal needs for facial improvements and she delivers the treatment with care and expertise.
L.C.

April 25, 2023
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Reply from The Cosmetic Skin Clinic

We are so glad you found The Cosmetic Skin Clinic too! We look forward to seeing you again soon.

Rated 5 out of 5 stars

I found the whole experience excellent

I found the whole experience excellent, the practitioners who delivered my treatment were knowledgeable and went to great lengths to understand my needs and what results I was looking for. What was incredibly refreshing was their advice and view on what would be best for me, even if that meant less treatment and in turn less revenue for the clinic - This makes them even more credible for me. My treatments with Matthew and Magda have need amazing and I am very satisfied with the results so far.
The whole experience of visiting the Clinic has been the best as everyone is such a pleasure to be around, friendly and professional in equal measures.

May 17, 2023
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Reply from The Cosmetic Skin Clinic

Thank you so much for taking the time to leave us such a lovely review! We pride ourselves on tailoring each treatment plan for each individual client and making sure it is right for you to give you the very best results - and we are so pleased that you had such a positive experience! We look forward to seeing you again soon!

Rated 5 out of 5 stars

Excellent

I recently made my third visit to the Cosmetic Skin Clinic where I had
Botox and facial fillers with Dr Ward.
I found both Dr Ward and the staff at the clinic to be professional, knowledgeable and caring. I am extremely pleased with the results of my treatments. The procedures were explained to me fully and my options summarised in a treatment plan for me to take time to consider. In addition to the clinic procedures, Dr Ward also advised on skin care and supplements to compliment my treatments. I will be returning to the clinic in the near future for further
treatments.

May 24, 2023
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Reply from The Cosmetic Skin Clinic

Thank you so much for trusting The Cosmetic Skin Clinic and Dr Ward with your Botox and Dermal Fillers treatments. We are so pleased that you are happy with the results and look forward to seeing you again soon!

Rated 4 out of 5 stars

I understand that the treatment is a…

I understand that the treatment is a little bit at a time due to my previous experience elsewhere resulting in filler movement and I am really happy with Forehead and between eyebrows.
But the skin round my eyes has turned very papery and I can't put my finger on it but I still feel I look a bit haggard although not as much! I am still aware of my jowels. And sunken eyes. I am only 3 weeks into collagen treatment though so am hoping this makes a difference. I have read very good reviews so am certainly not complaining, just need to be more patient! And Dr Jarvey has been very understanding and knowledgable.
Lisa

April 24, 2023
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Reply from The Cosmetic Skin Clinic

Dear Lisa,

Thank you for your feedback regarding your treatments so far, it sounds like you may have not completed your treatment plan and will therefore have a follow up appointment planned.

As we unable to locate your patient record from the name given on this review could we kindly ask that you call the clinic and ask to speak to Katy and she can then ensure your feedback is noted ahead of your next appointment.

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

I’m so pleased with my Morpheus 8…

I’m so pleased with my Morpheus 8 results, I have noticeable improvement on my chin and jaw area after just two treatments. With one more still to go, the results have exceeded my expectations!

June 9, 2023
Unprompted review
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Reply from The Cosmetic Skin Clinic

We are so pleased to hear that you are happy with the results of your Morpheus8 treatment at The Cosmetic Skin Clinic and we look forward to seeing you again soon!

Rated 5 out of 5 stars

I researched a lot of clinics before I…

I researched a lot of clinics before I put my trust in the CSC for my journey into enhancing my skin. They have not disappointed. Lee is my main practitioner, he is kind, but above all honest. He won’t perform a procedure if he thinks it will be ‘too much’. I’ve had Ultherapy, Morpheus8, BBL, Botox and fillers over the years I’ve been attending the clinic. The only comments I have ever had are ‘you look really well’ and ‘wow, you have really great skin don’t you?’ . I have always felt confident walking into and out of the clinic knowing I’m in incredibly safe and skilful hands.

May 9, 2023
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Reply from The Cosmetic Skin Clinic

Thank you so much for trusting The Cosmetic Skin Clinic for your skin journey and for your continued loyalty! We pride ourselves on offering only the very best skin treatments for our patients and we are so pleased you have had such a positive experience. We look forward to seeing you again soon!

Rated 5 out of 5 stars

I recommend Dr Fitzgerald and the Cosmetic Skin clinic without hesitation

Dr Fitzgerald is a skilled and friendly physician who knows how to make you comfortable and offers an array of cosmetic possibilities.
The space is airy and clean and the staff welcoming.

May 18, 2023
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Reply from The Cosmetic Skin Clinic

Dear Ms Bergsma,

Thank you for taking the time to write us a review. We are delighted to hear that you are pleased with the experience you had with Dr Melissa Fitzgerald and the rest of our staff here at The Cosmetic Skin Clinic. Thanks again for sharing your experience. We look forward to seeing you again soon!

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

10/10 for Dr Jarvie Thomas

Dr Jarvie-Thomas is the best! Trust his judgement & very happy with the the results.

March 1, 2023
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Reply from The Cosmetic Skin Clinic

Hello and thank you for taking the time to write us a review Jess.

We are delighted to hear that you had a positive experience with Dr Jarvie-Thomas here at The Cosmetic Skin Clinic and that you are happy with your results. Thank you again for your kind words. We hope that you continue to enjoy your results and we're looking forward to seeing you again soon!

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

Magda is very competent and…

Magda is very competent and conscientious and does a great job. She is vigilant about following up after treatment to ensure things are progressing as expected.

April 5, 2023
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Reply from The Cosmetic Skin Clinic

Dear Linda,

Thank you for taking the time to write us a review. We are delighted to hear that you are pleased with the experience you had at The Cosmetic Skin Clinic with Magda. We hope that you enjoy your results, and we look forward to seeing you again!

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

Felt comfortable through treatment

Felt comfortable through treatment, well informed and fantastic results

April 19, 2023
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Reply from The Cosmetic Skin Clinic

Dear Aimee,

Thank you for taking the time to write us a review. We are very happy to hear that you had a positive experience with us. Thank you again for your kind words and for sharing your feedback.
We look forward to seeing you again in clinic!

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

From the start if the treatment to the…

From the start if the treatment to the finish Magda made me feel totally relaxed. Whilst the treatment I had is not the most relaxing I felt that Magda anticipated any concerns I had and made it as comfortable as she could.

December 1, 2022
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Reply from The Cosmetic Skin Clinic

Dear Stephanie,

Thank you for taking the time to write us a review. We are delighted to hear that you are pleased with the experience you had at The Cosmetic Skin Clinic with Magda. We hope that you enjoy your results, and we look forward to seeing you again!

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

I have done a lot of research for a…

I have done a lot of research for a Cosmetic Clinic and decided to go with The Cosmetic Skin Clinic, I felt very comfortable with my first contact with them. I booked an appointment with Lee Garrett I wanted to achieve a natural look and he understood my needs straight away, Lee is very gentle with his approach and very caring I felt in safe hands. Lee is passionate and it shows. I will be coming back for more and more now I have found him !!!

April 13, 2023
Unprompted review
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Reply from The Cosmetic Skin Clinic

Dear Danielle,

Thank you for taking the time to write us a review. We are delighted to hear that you are pleased with the experience and results you had with Lee Garrett here at The Cosmetic Skin Clinic. Thanks again for sharing your experience. We look forward to seeing you again soon!

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

Review for Tara Jackson

Tara is outstanding. I've been seeing her for more than 10 years and I would not go anywhere else. Highly recommend.

February 7, 2023
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Reply from The Cosmetic Skin Clinic

Dear Michelle,

Thank you for taking the time to write us a review. We are very happy to hear that you had a positive experience with our lovely Tara. Thank you again for your kind words, dedication to seeing Tara and for sharing your feedback.

We look forward to seeing you again in clinic!

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

This is a great clinic with fantastic doctors

I never usually leave reviews - but my experience at this Clinic will explain why they are one of the best. I was planning on having a treatment here. I changed my mind about which one - and the one I wanted isn't available at the CC yet. And despite this Dr Matthew Jarvie Thomas took me through the pro's and con's of each treatment with no bias or leaning towards the treatment the CC can deliver. It really sums up the care and attention they give to each patient. Whilst the alternative treatment is probably more suited for me, I wish it was available at CC, and I might just wait until it is!

March 15, 2023
Unprompted review
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Reply from The Cosmetic Skin Clinic

Dear Nikki,

Thank you for taking the time to write us a review! We are delighted to hear that you had a positive experience with Dr Matthew Jarvie-Thomas here at The Cosmetic Skin Clinic and that you are happy with your results. Thank you again for your kind words. We hope that you check in with us again in the future and we can offer you the right treatment.

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

I would never go anywhere else

I would never go anywhere else. I have Botox with Tara and its seamless every time. She listens to my concerns and my results are exactly what I want every time. The stoke poges clinic always provides a warm welcome and a great experience from start to finish.

March 16, 2023
Unprompted review
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Reply from The Cosmetic Skin Clinic

Dear Kim,

Thank you for taking the time to write us a review. We are delighted to hear that you are pleased with the experience you had with Tara here at The Cosmetic Skin Clinic. Thanks again for sharing your experience. We look forward to seeing you again soon at our Stoke Poges clinic!

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

Excellent results after a few weeks

I had two Morpheus 8 treatments with Dr Matthew Jarvie-Thomas who was very professional and friendly.
I had wanted to minimise the effects of having a skin cancer removed from my upper lip, and to refresh my face and neck generally. A few weeks on, the results have exceeded my expectations. I simply look better.

January 16, 2023
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Reply from The Cosmetic Skin Clinic

Dear Kate,

Thank you for taking the time to write us a review.

We are delighted to hear that you had a positive experience with Dr Matthew Jarvie-Thomas here at The Cosmetic Skin Clinic and that you are happy with your results. Thank you again for your kind words. We hope that you continue to enjoy your results and we're looking forward to seeing you again in the future.

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

Impressive results

I have seen Magda several times at the London Clinic. She is very understanding and puts you at ease immediately. She is honest and straightforward about the results that are achievable with coolsculpting. If this is a procedure you are considering, you would be in very capable hands with Magda. Highly recommended.

November 10, 2022
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Reply from The Cosmetic Skin Clinic

Dear Sarah,

Thank you for taking the time to write us a review. We are very happy to hear that you had a positive CoolSculpting experience with Magda. Thank you again for your kind words and for sharing your feedback.

We look forward to seeing you again in clinic!

Kind regards,
The Cosmetic Skin Clinic

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