Cosmeticsonline Reviews 16

TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Cosmetics Store
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Health and Beauty Shop
  5. Skin Care Clinic

Information provided by various external sources

Buy the best of skincare, beauty, hair products, baby care, sun & tan products from exclusive brands at best prices. Top brands like Alpha h,Decleor, Uriage, Phyto, Filorga, Delarom, Lierac and more. Buy at discounted retail prices online in Ireland.


Contact info

2.2

Poor

TrustScore 2 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

It's a scam

It's a scam. My order never arrived. Be careful.. don't buy everything. They just stole my money. Disgusting 🤮🤮🤮🤮🤮

May 3, 2025
Unprompted review
Rated 1 out of 5 stars

Will never buy through these guys again…

Will never buy through these guys again
False advertisement showing photo of perfume bottle and received a tiny tub of solid perfume that doesn’t even smell like the perfume I wanted , took weeks to post and only after several emails they sent it out what a waste of $50 odd dollars shouldn’t be allowed to get away with this
I was told it had been sent then another time was told it was on back order and then told they could send it the next day , what’s the point of sending it at all when it’s not what the person ordered very disappointed and unhappy customer if I could rate -stars it would be -5

September 2, 2024
Unprompted review
Rated 1 out of 5 stars

very disappointed with this company

very disappointed with this company. Once they took my money for 1 item. Not delivered and not 1 word from this company. Seems dodgy to me. I wish I had looked up reviews before I ordered. I would never have used this site, once I read the negative reviews.
My advice, give this company a big miss. So bad and no customer service at all!

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent in every way

I have only purchased from Cosmeticsonline a few times but they will be my go to company from now on. They're super to deal with, especially a lady called Tina. Their products are excellent, great value, delivery is quick and easy and they also give you some freebies to try. I order from many cosmetic companies and I rarely get a free gift but this company are so generous. I had an issue with delivery but Tina sorted it without question and went above and beyond to help me. They are excellent in every way.

January 10, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company and Irish owned

Fantastic company and Irish owned. Delivery was very quick, genuine good value and lots of quality freebies thrown in. Can't believe I didn't find these earlier!

January 12, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Order arrived really fast, at a great price. Lots of really nice samples included too, which I appreciate. Will definitely use this website again soon. Highly recommend.

November 30, 2022
Unprompted review
Rated 5 out of 5 stars

I am absolutely delighted

I am absolutely delighted with the company. The order came very quickly and also I got so many free gifts its hard to believe and not tiny things either. Will definitely order again

March 30, 2022
Unprompted review
Rated 1 out of 5 stars

If I could give 0 stars I would!

If I could give 0 stars I would. Be very careful ordering from this company. The products are all close to end of life or indeed past use by date.
I twigged when I saw the formulas not at the standard I was used to as I bought products that I had used before.
I checked the batch code and noticed they were indeed well out of date or coming up to expiry date.
I will say that I was refunded but this was still not good enough imo. The products should not be sold of out date or the customer should be made aware the products are close to use by date.

September 10, 2020
Unprompted review
Rated 5 out of 5 stars

Thumbs up !

Ordered four hair dyes on Wednesday they arrived on the Monday - happy with my purchase.

June 29, 2020
Unprompted review
Rated 1 out of 5 stars

Purchased Shea Shaving Soap

Purchased Shea Shaving Soap, they sent me face soap. I had deleted the invoice but provided the transaction recorder on my PayPal account which was not sufficient.

Unprofessional in the extreme (in my opinion) and totally unhelpful.

I have noted that there appears to be no response by Cosmeticsonline to any any of the reviews.

February 8, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service from this company…

Excellent service from this company (which I think is new and based in Ireland). Ordered late Thursday night and everything arrived in London on Monday morning. Super service and good prices!

June 3, 2019
Unprompted review
Rated 5 out of 5 stars

Very good experience

Very pleased with my first purchase. The site has the best price for brands like Nuxe, Decleor and Lierac. Delivery service is good as well, DPD next day delivery within Ireland, everything arrived safely as they packed so carefully with bubble wraps and airbags. Free samples and gift with purchase are nice bonuses.

February 20, 2019
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look