Cosmicclothing Reviews 101

TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the product quality, describing items as having cheap fabric, poor stitching, and feeling like plastic rather than advertised materials. Reviewers frequently noted that the clothing received bore little resemblance to the images and descriptions on the website, often arriving with incorrect sizes, colors, or designs. The ordering process itself was problematic for some, with items not being received or being completely different from what was expected. Furthermore, many people encountered issues with the refund policy, finding it difficult or impossible to get their money back for unsatisfactory products, with some reporting that the company refused refunds or offered only partial ones. Customers also felt that the website was misleading, advertising items that were not accurately represented upon delivery.

What people talk about most

Product

Reviewers highlight significant dissatisfaction with the product, frequently noting that items received do... See more

Quality

Users describe widespread dissatisfaction with the quality of products, often citing that items received do... See more

Order

Customers consistently note negative experiences with order, with many advising against ordering from this... See more

Website

Reviewers express strong dissatisfaction with the website, frequently advising others to avoid it entirely.... See more

Refund

Clients share negative opinions on refund, with many reviewers reporting that the company has a strict "no... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Absolutely awful company. Paid £40 and waited over two weeks for delivery. Arrived today, wrong size-ordered women’s small and men’s medium sent. Awful quality, cheap fabric and shipping appeared to b... See more

Rated 1 out of 5 stars

This company need to sell what there advertising not scamming ppl. I emailed on 18th Dec and had no reply.. Says no returns or refunds that's illegal!! Ordered a hoody for my sons Xmas presents... See more

Rated 1 out of 5 stars

Ordered a NY Yankees hoodie, paid $45. Arrived on time with fast shipping. Received a Chinese knock-off version, shiny cheap fabric, the NY logo was ridiculously bad, this probably cost $5 off Shien... See more

Rated 1 out of 5 stars

Terrible clothing quality and dishonest business!!! Get my first order for my son and we are extremely disappointed. They have great pictures on their website, looks like good style, all fake!!! They... See more


1.5

Bad

TrustScore 1.5 out of 5

101 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

It’s a scam

It’s a scam, I ordered a shirt from there and I haven’t got it since I ordered 30 days ago. They have no refunds too according to their policy as well.

March 11, 2024
Unprompted review
Rated 5 out of 5 stars

My order

I was so pleased with the one t shirt that I purchased I immediatly ordered 2 more. The shirt fit perfectly...size small and I loved the way the inside felt. It is soft and comfortable. Can't wait for the other 2 that I ordered come. Will be ordering more in the future.

March 18, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

Dont buy here unless you want to be scammed.
You will get a fake sweater that doesnt look anything like the one in the pictures.
Do you think you will get any response from the seller? no.
Good thing you can pay with paypal buyer protection..

January 18, 2024
Unprompted review
Rated 1 out of 5 stars

Missing order

Ordered two tee's... after 30 or so days, my package arrived. Only received one of the two tee's and in the wrong size. Reached out to them, but didn't get an answer. The tee i got is all right quality and fits all right... but thats the only positive thing i can say about my experience.

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

You products are quality

You products are quality, true to size, preshrunk, your designs are vibrant colorful and send a message, I also like your quick service, I've never had to send a anything back

February 1, 2024
Unprompted review
Rated 1 out of 5 stars

Cosmic Clothing is a Racket

Package never arrived. They have a tiny checkbox at the bottom of your order to add $.95 for package protection against loss, theft or damage. Very easy to overlook this and never heard of a company adding such a charge. Well, my package is lost and they say they will do nothing about it so I'm out $55. I should have paid more attention to the bad reviews.

January 23, 2024
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

SCAMMERS! That’s what I have to say after I bought a £50 hoodie that looks nothing like the picture, one sleeve being shorter than the other and terrible quality. They have ip banned me now after I placed the order.NO RETURNS! Do not buy here!!

December 20, 2023
Unprompted review
Rated 2 out of 5 stars

Cosmic Clothing Company -Review

Cosmic Clothing Company -Review.
Buyer beware! This company will not support you as a consumer.
Are their tee shirts pretty in pictures? Yes.
Are they pretty in person after you have bought and paid for them? I would not know, because even though the package says delivered - It Never Arrived.
Their customer support says “Not our problem”…
Do not spend your hard earned money with this company. “

January 1, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible Quality, Nothing Like Pictures

Terrible quality hoodie finally arrived 2 weeks after ordering and receiving notification the shipment had been cancelled.

Description on website was of "100% heavyweight cotton" and faded retro look. It's 100% polyester, feels awful against the skin, and print is nothing like what's on the website pictures.

As with another review here: son saw it advertised on Instagram and asked me to buy it

December 6, 2023
Unprompted review
Rated 1 out of 5 stars

awful awful quality clothing

awful awful quality clothing, sizes bad and zero retuned policy. Avoid at all costs. my son was duped into buying from them over instagram. i am angry that they have taken £60 from a child for utter rubbish.

November 15, 2023
Unprompted review
Rated 1 out of 5 stars

terrible quality

terrible quality, got sent the wrong size, the fit is not as shown in pictures and the "12 days shipping" took almost a month. fyi i ordered a XL and the hoodie i got barely fits my little sister, genuinely the worst purchase ive made in this decade.

September 22, 2023
Unprompted review
Show reviews in all languages. (101 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look