Costume Discounters 

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Rated 4 out of 5 stars

The Start Trek Original Series shirt was great. The only thing I would say is that the largest size will not fit any even slightly over-sized people. Customer service help was great on the return... See more

Rated 3 out of 5 stars

I got two items. The first item was a teenage mutant ninja turtle body suit and that product is absolutely amazing. I love the quality along with the price. It’s a beautiful item. The reason for the t... See more

Rated 5 out of 5 stars

Ordered from Australia & received in just over a week, great communication after calling to see if we could have parcel delivered before my daughter's costume day at school, & it arrived a day before... See more

Rated 5 out of 5 stars

Great site with some fantastic deals. Would recommend! I did have an issue with my order but customer service was also really wonderful and helped me resolve everything quickly and easily.

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Pleased

MY order for the Genie outfit arrived on time and was quite pleased of the materials used. Ordered at the same time the pointed slippers but where in the adult size but was able to cut down to a child's size quickly. It was perfect timing for my Granddaughter's birthday make believe costume. Thanks.

March 2, 2021
Rated 3 out of 5 stars

Okay, BUT!

It was easy to place order and price was fair. The box arrived very quickly...BUT I had to wonder about your packing department and common sense! I ordered two containers of face paint. One was in a 0.7 oz. tube and the other was 0.6 oz. in a small plastic container. These two items arrived together in a single cardboard box --- THE BOX MEASURED 3 INCHES DEEP BY 17.5 INCHES BY 12 INCHES! Would the price of the two small items be less if greater thought was given to the shipping method?

January 6, 2021
Rated 2 out of 5 stars

Shipping Date not Correct

I paid for faster shipping and am still waiting for part of my purchase days after the date I was given. Customer service was very kind but I purchased so I could get costume by a certain date and here I am, still waiting.

December 21, 2020
Rated 1 out of 5 stars

Disappointed

Although the 2 items I ordered were in stock and they created a mailing label quickly, it was never taken to the post office for shipping for over a week. I needed the two items in a hurry and couldn't wait any longer. I had to cancel my order. It never even left their store/warehouse for an entire week. This cannot be blamed on the Post Office. They never even tendered the order to them.

December 11, 2020
Rated 1 out of 5 stars

I ordered one size fits all

I ordered one size fits all. I got A 14/16.... this is not going to work .... cant get ahold of anyone to exchange

December 8, 2020
Costume Discounters logo

Reply from Costume Discounters

Hello! I am very sorry to hear about this error! You can reach our customer service team by phone at 605-271-4137 or email at custhelp@costumediscounters.com.

Rated 1 out of 5 stars

Run, worst company ever, scammers!!!

I wish I didn’t have to even give them a rating, for their poor customer service!! Who ever I spoke to over the phone is the most incompetent individual I’ve had to deal with, they are nothing but a scam!! They claim they will issue you a return label but they come up with excuses as to why they cant and then all of a sudden they say you have to pay out of pocket to return your item, which in my case it’s over $60!! What a piece of crap company!! So if you ever want to return something because it doesn’t fit don’t go through this company!!!

November 25, 2020
Unprompted review
Rated 5 out of 5 stars

Great Costume

This costume came in a timely fashion. And the costume itself was great! Everyone absolutely loved it. Nice!

November 18, 2020
Rated 5 out of 5 stars

Venetian Silver Mask

Purchased the Venetian Silver Mask for my husband to wear at a masquerade party. The mask is well made and looks expensive. My husband told me great choice!

November 12, 2020
Rated 5 out of 5 stars

Perfect!

This order of the two western Dusters with hats is going to be a hit with my twin grandsons. Nice outfits and good quality for the purchase price.

November 12, 2020
Rated 1 out of 5 stars

I purchased 2 pairs of pants

I purchased 2 pairs of pants, they were too small and I was told that they are not refundable. Almost $80.00 wasted. Did not notice that there was a no return policy for clothing otherwise I would not have purchased.

November 10, 2020
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Reply from Costume Discounters

Hello! I apologize for any confusion! I looked into this and see that our representative had stated we do not offer exchanges. We do, however, accept returns on costumes that are unused and in their original packaging. If an exchange is requested, we would advice returning the original product and creating a new order.

Rated 5 out of 5 stars

Happy Texas Customer

I am pleased with Costume discounters! I ordered my costume 6 days before Halloweeen & received my order in 3 days. They have a wide selection of quality & fun costumes. I will be using them again!

November 9, 2020

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