The Start Trek Original Series shirt was great. The only thing I would say is that the largest size will not fit any even slightly over-sized people. Customer service help was great on the return... See more
Costume Discounters
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I got two items. The first item was a teenage mutant ninja turtle body suit and that product is absolutely amazing. I love the quality along with the price. It’s a beautiful item. The reason for the t... See more
Ordered from Australia & received in just over a week, great communication after calling to see if we could have parcel delivered before my daughter's costume day at school, & it arrived a day before... See more
Great site with some fantastic deals. Would recommend! I did have an issue with my order but customer service was also really wonderful and helped me resolve everything quickly and easily.
People also looked at
Great Halloween Costume!
Great pricing, good customer service, fast shipping and most importantly a great costume. Will definitely buy from again!
November 4, 2020
Pretty Scarecrow
My daughter loved this costume. It was well sewed and looked super cute on. We didn’t use the faux boots it came with and instead used brown boots and brown leggings. Would recommend this costume
November 3, 2020
did not arrive ----due to some…
did not arrive ----due to some storm--even if you would have paid for the expedited shipping--it wouldn't arrive because of bad weather-----so boo to your service and the item is not returnable--boo! boo!
November 1, 2020
Reply from Costume Discounters
Hello! I am very sorry for any confusion! I see that US Economy Ground shipping was selected on this order which gave a due date of 11/3. Fedex made the delivery on 11/2. I also see that both items on this order are eligible for return if unused and in their original packaging. The wig must be unopened for a return. We would be happy to issue a refund if the items are returned.
Not even close to the shoes I actually…
Not even close to the shoes I actually ordered. Wrong size, color and style. I even paid for next day shipping because I wanted them for an event.
October 30, 2020
Excellence and quality
I ordered a costume and a costume accessory. Both arrived on time and in perfect condition. I'm Very pleased and will recommend this company.
October 29, 2020
Ordered my costume far into advance to…
Ordered my costume far into advance to Halloween & it never came. Very disappointed. 50 dollars down the drain.
October 29, 2020
I was impressed with the plastic …
I was impressed with the plastic package the costume was delivered in .. little disappointed in the delivery process. Was told it was coming on Saturday, and got it today in weds..otherwise all good.
October 29, 2020
It just arrived today
It just arrived today, after I paid extra for it to be here on the 26th.! The quality of the costume is very good. I knew it would be too big for him, (he's 10 months old) but, I Love it.
October 28, 2020
No comment at this time have not…
No comment at this time have not received product yet
October 24, 2020
Costume was amazing - SHIPPING A NIGHTMARE!
Costume was amazing; however, getting it here was a nightmare. After I received a notification that a shipping label was created, I had to wait an additional 5 days for the costume to make it to Fedex. From there I received 3 different delivery dates before it finally arrived! Luckily the costume fit properly or I would not have had time to exchange it for a different size.
October 23, 2020
I loved everything I received but.....
I loved everything I received and it came fast, however I never received a confirmation email and when I logged into my account it dated I had no previous or current orders. I emailed them and was corresponding with a nice lady that said she emailed my receipt but I never received that either. And it wasnt in my spam folder either :(. I asked if she could attach it to our emails we communicated with since I received them (??) but I never heard back from her. I would still like my receipts of my purchases as I just purchased again and no receipt emailed....
October 22, 2020
Reply from Costume Discounters
Hello! We are very sorry you did not receive your invoices. I have sent PDF copies of your invoices to the email associated with your order. Please contact our customer service team at 605-271-2608 if there is anything we can do to further assist! Take care!
Sent wrong size
October 21, 2020
Reply from Costume Discounters
Hello! We are very sorry you received an incorrect costume. Please contact our customer service team at 605-271-2608 so they can further assist! Take care!
Still do not have the completion of my…
Still do not have the completion of my order the swords came and we are one week from Halloween 😑
October 19, 2020
Reply from Costume Discounters
Hello! We are very sorry your costume arrived at a different time than the swords. It appears the second package was delivered 10/22/2020. Please contact our customer service team at 605-271-2608 if there is anything we can do to further assist! Take care!
The costume arrived 1 day late but it…
The costume arrived 1 day late but it was perfect! It looks better in real life than in the picture....
October 15, 2020
Good experience
Easy to order, the 2 costumes I bought arrived a week after I order. Everything as described. I will order from them again in the future.
October 13, 2020
Poor Shipping
I can't tell you how you did because I still haven't received it. Your shipping time isn't stated clearly as it only gives estimates and not even many times. And FedEx is a horrible shipping company because they lose the packages or can never give you a schedule for delivery. Very dissatisfied.
October 10, 2020
Fast shipping and delivery
October 7, 2020
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.