was happy with the product only concern was the some pieces came broken or cracked. but customer service was willing to help in re sending the broken parts only issue was they were backlogged for 2 mo... See more
Company replied
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Review summary
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Everything came as described with no damage. You need to watch the UTube video on installing it if you have never done it before. You will need to understand the vacuum and charging procedure which is... See more
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It was a great experience as customer service super friendly and was completely able to assist me with what needed with no hesitation. I got my product super fast so the shipping is extremely fast.. p... See more
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I only discovered Costway recently but I have enjoyed immensely their products. I wish I had known earlier as I am an avid shopper. I plan to shop more products such as gym equipment soon. Their produ... See more
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Company details
About Costway
Written by the company
About Costway.com
Costway.com is a trusted online retailer offering high-quality furniture, home appliances, and lifestyle products for American households. We are committed to providing affordable, practical, and stylish solutions that enhance comfort and convenience in everyday home life.
Our product range includes indoor and outdoor furniture, essential home appliances, and kids’ furniture and toys, thoughtfully designed to meet the needs of modern families. With free shipping sitewide and fulfillment from U.S. warehouses, we strive to deliver a smooth and reliable shopping experience.
Supported by a customer-focused service team, Costway.com is dedicated to helping families create a more comfortable and enjoyable living space.
Choose Costway.com for quality, value, and a better home lifestyle.
Our Promise to You
Written by the company
- Trust keeps us always by your side!
- Driven by passion and innovation, we offer a wide range of furniture to elevate every moment of home life. We’re here to accompany you through every stage—bringing comfort, style, and delight to your home.
Shipping and Warranty Guarantee
Fast Free Shipping & 30-Day Return
Free standard shipping is available to most destinations.
A 180-day warranty and a 30-day return policy are provided to ensure a seamless shopping experience.
Contact info
11250 Poplar Ave, Bldg C, 92337, Fontana, United States
- service@costway.com
- costway.com
Get $200 Coupons for Your Orders!
4.1
Great
8K reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
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Very good!!
May 10, 2026
Unprompted review
Reply from Costway
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Reply from Costway
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Fast shipping and the jeep is the best…
Fast shipping and the jeep is the best quality love it
April 24, 2026
Reply from Costway
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Only had the car for about a week
Only had the car for about a week. It doesn’t hold a charge and it doesn’t even move when it’s on high speed with two toddlers roaming 60 pounds.
April 24, 2026
Reply from Costway
Dear customer,
Very regret to hear about your car run time had a problem.
We have previously received your emails. Following inspection by our factory technicians, we have arranged for you to receive a replacement battery. It is currently in transit. Please replace it after received and test it again. If the problem persists, please do not hesitate to contact us again at any time. We will continue to handle the matter for you.
Kind regards
Costway inc.
Reply from Costway
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
The product was just like they said and…
The product was just like they said and was shipped quickly. Easy to assemble.
April 24, 2026
Reply from Costway
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Reply from Costway
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
The table and chairs were well packaged…
The table and chairs were well packaged and made well. Assembly was fairly simple on the table however the chairs were poorly illustrated. Make sure you clarify the sides and arms for mounting. I have worked with furniture for 30 years. They were a pain. Also they should mention there is no finish on any wood! I was fully capable of doing the finishing however should be noted!!!!!!
April 24, 2026
Reply from Costway
Thanks for the support to our Costway and thanks for the feedback review.
We will relay your friendly suggestion to the factory for upgrading and improving future products.
Kind regards.
Costway inc.
Ordered a Dehumidifier- Got a Used Pond Filter!
Ordered a dehumidifier. Received a used pond filter. What a hassle- had to request a refund, submit pictures of the garbage they sent me, print out the mailing label, drive the package to a FedEx drop off, and then send them proof that I sent it back. Are you kidding me? What a colossal waste of time. No, I will not be ordering from this company ever again. Gave the second star only because customer service did respond to my messages. Should have gone to a local big box store.
April 20, 2026
Reply from Costway
We have issued the full refund to your original payment account, please double check.
Kind regards.
Costway inc.
Damaged part and missing screws
Damaged part and missing screws. Very slow in sending new ones. I was told I would receive a shipping label in 2 days regarding replacements. 3rd day nothing. No shipping label but replacement delivered to me on may 9. So happy to see it in my carport. Thank you to Louie!!
April 7, 2026
Reply from Costway
We have sent a whole new replacement item to you and this replacement package has been delivered on May 9. Please confirm if you have received the replacement item.
Kind regards.
Costway inc.
Reply from Costway
Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.
Great mud kitchen
This is a great mud kitchen for the little. It wasn’t complicated to put together. My kids have spent so much time playing with it. They love the sink feature.
April 21, 2026
Reply from Costway
Thank you so much for the wonderful review! We’re so happy to hear the mud kitchen has been such a hit with your kids and that they’re enjoying the sink feature so much. It’s also great to know assembly was simple. We really appreciate you sharing your experience!
Kind regards
Costway inc.
Nice gliding patio chairs, but not much glide room.
Costway delivered the goods as promised in good condition.
The patio joy gliders I bought for my patio are very nicely made. They were pretty easy to put together and very sturdy.
They don’t glide very far because they are a short wheelbase piece of furniture. But they do let you wiggle and that’s probably enough.
April 16, 2026
Reply from Costway
Thank you so much for the detailed feedback! We’re glad to hear the chairs arrived in good condition, were easy to assemble, and feel sturdy and well made. We also appreciate you sharing your thoughts on the gliding range, as feedback like this is really helpful. Thanks again for your support and for taking the time to leave a review!
Kind regards
Costway inc.
Reply from Costway
Thank you so much for the great review! We’re so glad to hear the couch bed was the perfect extra piece for your space and that the ordering process, price, and product all worked well for your needs. We truly appreciate your support!
Kind regards
Costway inc.
The set of porch furniture was my first…
The set of porch furniture was my first order from Costway. I hadn't even heard of this place before. The product is great. The order arrived in 5 business days, packaging was good, and price was also good.
April 23, 2026
Reply from Costway
Thank you so much for giving us a try and for sharing your experience! We’re thrilled to hear your first order was a great one and that you were happy with the porch furniture, packaging, delivery time, and price. We really appreciate your support and hope to have the chance to serve you again in the future!
Kind regards
Costway inc.
Like the dividers but the…
Like the dividers but the painting/staining wasn’t done well. It looks bad and I have to repaint it to make it presentable 😏
April 23, 2026
Reply from Costway
Thank you for your honest feedback. We really regret that the painting and staining did not meet expectations. That’s definitely not the quality we want our customers to receive. We appreciate you bringing this to our attention, and we’ll be sure to share your comments with our team so we can improve.
Kind regards
Costway inc.
The delivery was quick and the product…
The delivery was quick and the product was good
April 23, 2026
Reply from Costway
Thank you so much for your feedback! We’re glad to hear the delivery was quick and that you were happy with the product. We really appreciate your support and hope to serve you again soon!
Kind regards
Costway inc.
I have a wreath business and the wagon…
I have a wreath business and the wagon wheels make a beautiful wreath and are big sellers. I love how the wagon wheels are put together, very strong and nicely made.
April 16, 2026
Reply from Costway
Thank you so much for the wonderful review! We love hearing that the wagon wheels are helping your wreath business and that they’ve been such big sellers for you. It’s great to know you’re happy with their strength and craftsmanship. We truly appreciate your support and wish you continued success with your beautiful creations!
Kind regards
Costway inc.
Reply from Costway
Thank you so much for the great feedback! We’re thrilled to hear you were happy with both the product and the speedy delivery. We truly appreciate your support and hope to serve you again soon!
Kind regards
Costway inc.
I bought metal garden beds
I bought metal garden beds . The quality is good . The price was reasonable and fast delivery . Can't ask for more than that. THANK YOU !!
April 21, 2026
Reply from Costway
Thank you so much for the wonderful review! We’re so happy to hear you’re pleased with the quality of the metal garden beds, the reasonable price, and the fast delivery. That’s exactly the kind of experience we hope to provide. We truly appreciate your support!
Kind regards
Costway inc.
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