Cosyfest Reviews 

188
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, most reviewers were let down by their experience overall. Customers experienced severe delivery delays, with many orders taking several months to arrive or never showing up at all. People also struggled to obtain refunds, as customer support constantly refused requests or claimed packages were still in transit. Furthermore, consumers complained that the products received were of poor quality and looked completely different from online advertisements. Some reviewers were happy with the helpful shipping updates they received and the items that ultimately arrived matching expectations. A few buyers also noted that the company successfully resolved payment issues by refunding price differences.

What people talk about most

Product

People report negative experiences with product, expressing strong dissatisfaction with the items received.... See more

Delivery service

Clients share negative opinions on delivery service, experiencing severe delays and lost packages lasting... See more

Refund

Customers consistently note negative experiences with refund policies, reporting that their requests are... See more

Order

Customers had negative experiences with order, consistently reporting extreme delays and lengthy waiting... See more

Quality

Users describe ambiguous interactions with quality, noting both satisfaction and severe disappointment. Some... See more

Reviews shaping this summary

Rated 1 out of 5 stars

It took 2 months to arrive, with no useful support from their 'support' email. Just apologies and generic responses about logistics not being under their control. I asked directly for a refund bas... See more

Rated 1 out of 5 stars

Do not order from this company. Placed an order 2 months ago. First shipping supposedly got lost. They said they would send a replacement. The tracking number they gave me does not exist. Request... See more

Rated 1 out of 5 stars

Wish I could zero stars. It is a scam. Ordered 2 pairs of cute animals socks. Overcharged, complained. They refunded the difference. Full of apologies. English was terrible. Received shipping updates,... See more

Rated 1 out of 5 stars

Do not buy anything from this website. I bought socks which were advertised as 🎄knitted Animal socks using high-quality washing sheep as raw materials, double-sided knitting, warm, soft, comfor... See more


Company details

  1. Clothing Store

Written by the company

At Cosyfest.com we love every passion and interest on Earth because it is a reference to your UNIQUENESS.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

188 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.6

All reviews

(188)

45 reviews in the last 12 months

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Rated 1 out of 5 stars

Items arrived

Items arrived, even though I did the measurements as per their website the items don't fit and certainly don't give any support!
Been messaging them to return but they're not having any of it.

March 22, 2024
Unprompted review
Rated 1 out of 5 stars

What utter rubbish

What utter rubbish! Stupidly, ordered 3 of the lace corset bras after being seduced by a Facebook advert and seemingly positive feedback (clearly I didn’t look hard enough!) I understood it was a UK business but the goods took many weeks to arrive from the USA. I’d been recommended the L size for 34F but in fact they are tiny flimsy things better suited to a 32A. Plus the lace got a snagged thread on first attempt to try on. The wraparound lace bands are a waste of space - they add no support whatsoever. The shockingly poor quality made me check back the amount charged to my credit card and sure enough it doesn’t match the order confirmation - about £3 higher. Ho hum, lesson learned.

March 25, 2024
Unprompted review
Rated 1 out of 5 stars

Will never order again.

On the positive side the item did arrive, although it took nearly a month from America. It was a bra which is of poor quality and doesn't do the job that it was advertised as doing. I wish I'd read the reviews before ordering but having seen the item from several companies on Facebook I thought they were worth a try. I have emailed them to ask how to return for a full refund, hopefully they will provide one.

March 18, 2024
Unprompted review
Rated 1 out of 5 stars

short of promised provision and details

To be able to wite a review I had to rate it with a star but it doesn't deserve that I ordered underwear and only one pack came not the free pack. There are no details as to what the items are made of but I need to know if they contain latex because I have a severe latex alergy. Needless to say the packet remains unopened there was an address for Company Name ELITE TRADING CO. LTD, OLD GLOUCESTER ROAD, LONDON WC1N 3AX I think I will return the goods there by recorded delivery/to be signed for and try to get my money back

January 30, 2024
Unprompted review
Rated 1 out of 5 stars

Just awful

I have to agree with other reviewers - was seduced by the advertising and thought I was ordering from a UK based company. The bra took 4 weeks to come from the US and is useless - poor quality, much too small, weird unequal padding, just rubbish!
I hope I have, finally, learned to check reviews first!

March 26, 2024
Unprompted review
Rated 1 out of 5 stars

Do not order the cosy corset bra

Do not order the cosy corset bra. I'm a D cup and size guide said XL. Product came around 3 weeks after ordering and looks more like an A cup. It'd probably look OK as a crop top on somebody with a very small cup but there is no support for anything bigger. Company won't refund as the warehouse is in China and said it will be expensive to return. Conned yet again by a fab looking product only turning out to be tat!

March 26, 2024
Unprompted review
Rated 1 out of 5 stars

These bras are not fit for purpose

These bras are not fit for purpose. Material too soft to give any support whatsoever. Lacy bits just buckled under my bust instead of laying across it and not strong enough material to push my bust up at all. Pretty design and soft material but not useful as a bra at all. Tried hard to get a refund but kept being told I had to send a photo which doesn't really help and I don't particularly want to send a photo of my bust to them either. Very disappointed. The two unwrapped ones will be going to the charity shop

March 25, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS PLACE!!!

DO NOT BUY FROM THIS PLACE!!!! Waited seven weeks for a comfy bra as advertised. It actually did arrive but the material was so thin and awful, it wouldn't have held a bag of sweets together!! Not a label in sight either. Went straight in the bin. What a waste of time, money and effort. I wish I would have read the reviews first too.

March 12, 2024
Unprompted review
Rated 1 out of 5 stars

False advertising at its finest will I learn ...

When will I learn .... READ THE REVIEWS!!!

So I ordered 3 bras I'm always seing them advertised on TV, (no underwire with stretch lace to uplift your boobs, you know the one !)

Anyway I thought it was a uk company (guess again... usa) 5 weeks later they arrived and they look like something I could have purchased in the pound shop.

Utter tat, didn't even fit, nothing like the advertised product and a complete waste of money 💰

False advertising at its finest - Avoid this company at all costs !!!

March 23, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM.....DO NOT BUY FROM THIS COMPANY

Ordered the lacy knickers, as other have on here, still waiting for delivery 7 weeks later. I had updates on the so called 'delivery status', last one being it was to be delivered 19th March (ordered 4th February), next update was 'incorrect address, returned to sender'. Several messaged conversations with customer service, their solution is:
A. They can deliver if I pay more postage and package (don't know how they will do that as they don't know where the package is).
OR
B. They can do a refund but will deduct original cost of the item PLUS the original shipping fee = no monetary refund.
TOTAL SCAM, DO NOT BUY
I'M GLAD I ONLY SPENT ABOUT £20, LESSON LEARNED.

February 4, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered buy 5 get 5 free

Ordered buy 5 get 5 free. Joke. 6 pairs of pants received! Not very good quality and was charged twice as much as I expected. AVOID AT ALL COST

March 21, 2024
Unprompted review
Rated 1 out of 5 stars

My wife ordered 3 bras

My wife ordered 3 bras. They took 4 weeks to arrive. They are all different sizes and none of them fit. The fabric is very poor quality and look nothing like the advertisement. Have tried to contact them through their Web site no luck so far.

March 19, 2024
Unprompted review
Rated 1 out of 5 stars

DONT ORDER FROM THIS SCAM WEBSITE

DONT ORDER FROM THIS SCAM WEBSITE. Clearly Mis selling products by stating non existent offers. If I could rate less than one star I would. I did receive 5 pairs of underwear but not the 5 free. My order from America took 5 weeks. When I queried the missing 5 pairs they offered a mocked up order - (supposedly mine - it wasnt)as an explanation. To be fair I actually got the right size and they fit OK. However I wouldn't recommend or order again. Non existent customer relations.

March 18, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered the 5 pairs of knickers + 5…

I ordered the 5 pairs of knickers + 5 extra pairs assorted colours on 9th Feb they arrived on 18th March. They are HORRIBLE. Apart from the crackling sound of the inner lining, and the cheap nasty material,the sizing is way out, I am a size 16 but wanted a little more room for comfort so I ordered 5xl which is equivalent to uk 20 they fit maybe a size 14 at a push. The assorted colours were all a greyish purple colour not very nice. They are now in the bin! I wish we could give zero stars.

March 18, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY

Would give 0 stars
SCAM COMPANY i got sucked in like a lot of others
So wished i had checked the reviews first ordered weeks ago nothing arrived no customer service complete rip off

March 19, 2024
Unprompted review
Rated 1 out of 5 stars

No goods have arrived after five weeks

No goods have arrived after five weeks, reading these reviews I guess it's yet another scam and no point in trying to chase the order up. It is a disgrace that these so called companies are allowed to get away with this. I will never buy anything through Facebook again

March 19, 2024
Unprompted review
Rated 1 out of 5 stars

ordered briefs

ordered briefs, they came and are not the size ordered, keep contacting support at cosyfest and get a bot who says oopps you contacted the financial side, support will help you , then of course you get ignored .
I am sure there is more than 1 way to sort this will be contacting my bank and getting them to charge back the money

March 18, 2024
Unprompted review

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