Cosyfest Reviews 

188
TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 46 reviews, most reviewers were let down by their experience overall. Customers experienced severe delivery delays, with many orders taking several months to arrive or never showing up at all. People also struggled to obtain refunds, as customer support constantly refused requests or claimed packages were still in transit. Furthermore, consumers complained that the products received were of poor quality and looked completely different from online advertisements. Some reviewers were happy with the helpful shipping updates they received and the items that ultimately arrived matching expectations. A few buyers also noted that the company successfully resolved payment issues by refunding price differences.

What people talk about most

Product

People report negative experiences with product, expressing strong dissatisfaction with the items received.... See more

Delivery service

Clients share negative opinions on delivery service, experiencing severe delays and lost packages lasting... See more

Refund

Customers consistently note negative experiences with refund policies, reporting that their requests are... See more

Order

Customers had negative experiences with order, consistently reporting extreme delays and lengthy waiting... See more

Quality

Users describe ambiguous interactions with quality, noting both satisfaction and severe disappointment. Some... See more

Reviews shaping this summary

Rated 1 out of 5 stars

It took 2 months to arrive, with no useful support from their 'support' email. Just apologies and generic responses about logistics not being under their control. I asked directly for a refund bas... See more

Rated 1 out of 5 stars

Do not order from this company. Placed an order 2 months ago. First shipping supposedly got lost. They said they would send a replacement. The tracking number they gave me does not exist. Request... See more

Rated 1 out of 5 stars

Wish I could zero stars. It is a scam. Ordered 2 pairs of cute animals socks. Overcharged, complained. They refunded the difference. Full of apologies. English was terrible. Received shipping updates,... See more

Rated 1 out of 5 stars

Do not buy anything from this website. I bought socks which were advertised as 🎄knitted Animal socks using high-quality washing sheep as raw materials, double-sided knitting, warm, soft, comfor... See more


Company details

  1. Clothing Store

Written by the company

At Cosyfest.com we love every passion and interest on Earth because it is a reference to your UNIQUENESS.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(188)

45 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam

Like many others ..I wish I had checked out reviews before ordering from this scam site.
Thought I was ordering from U.K. site but tracking originated in Boston USA…and ended in Birmingham U.K. goods did not arrive. Can only advise others to be less foolish than me …a scam website ..now advertising same goods under different name.

February 4, 2024
Unprompted review
Rated 1 out of 5 stars

Don't buy from this company

Don't buy from this company ifissue with item or want to return will not refund only partly and well under what you paid for items
Keep offering £1 or £3 refund
Plus meant 5 pairs but only got 2 pairs
Plus return them and still no refund
Trying too say returned too wrong address
#cosyfest #badcompany #dontbuyfromthiscompany

March 14, 2024
Unprompted review
Rated 1 out of 5 stars

Misleading sales

I waited weeks for my order of 5 briefs get 5 free. When the parcel arrived it was only one pair. They are telling me thats what I ordered when I would never have paid the price for just one pair! Will never use them again and wish I had read all the reviews first. I also wouldnt have even given 1 star but I couldnt write the review without it

February 9, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

I too ordered the panties , buy 5 get 5 free. Received 1 pair after a very long wait. Complained offered £1 compensation!!!. Don’t get anywhere. Avoid this company. Scammers.

February 1, 2024
Unprompted review
Rated 1 out of 5 stars

Nightmare company on every level. AVOID leve

What a nightmare of a company. I ordered underwear & after waiting numerous weeks for delivery I recieved cheap, poor quality, dirty looking horrible red colour. It didn't allow to choose colour & this colour was not shown in picture of colours available. Customer services is a joke. If you can get past the robot adviser who's favorite word is Gee like it's a stroppy teenager, the advisor then claims its too expensive for me to return it & offers £2.20 refund. After looking up postage costs, it isn't that much to return but you cannot get the return address off them. It states If you return it to the address on thier website you will get no refund at all. So they have you each & every way. I have dealt with some awful companies in my ex work career but this company wins hands down on every level. My advice do not waste your hard earned money.

February 23, 2024
Unprompted review
Rated 1 out of 5 stars

Awful fit of 2 pairs of bras

Awful fit of 2 pairs of bras. One white Bra was sent in the wring size looked like it would fit a size A cup not 44DD the other 2 tan bras were of awful cheep material and didn't fit at all well.
Now having problems returning as no one will answer several emails I sent asking for a returns label and address to sent back to. It didn't even come with any order form inside or details of myself so even if I did return how would they know it was from me to do a refund. Bo telephone number either avoid at all costs. 1417S127314 order number.

February 27, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs, ordered 5 + 5 free briefs. Wrongly sized (even though I followed their size guide). Have demanded refund but seem to be ignoring my emails 🤔. DO NOT WASTE YOUR MONEY!!! SCAMMERS!!

February 24, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID! Nothing arrives. When you query delivery schedule you are sent to a terrible online system which only ever says the courier hasn’t updated the tracking and they will chase. No way to actually contact anyone. Disputed through my bank for a refund.

February 27, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID!!

AVOID!!! Awful quality. Thin material. Last no time at all. Ordered 4 XL bras. Received all but only 2 almost fit! The other 2 were way too small. They refused to refund but eventually offered a very small refund. They said the warehouse had sent all in XL so I suggested they review their manufacturers sizing as they were extremely different sizes.

February 16, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered the buy 5 pairs get 5 free…

Ordered the buy 5 pairs get 5 free pants offer. Only received 5 pairs. In constant daily conversation . They are saying I didn’t enter the correct amount even tho I have a copy of my order with the discount showing. Have offered me a £3 refund. Told them I’m going to report them as scammers. Think I’ll just keep emailing for the fun now!

January 29, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY
I ordered, paid in full and never received my goods, customer care are useless they just keep sending same reply saying check with neighbours its been delivered.
I have done everything they said and still no parcel. Just going round in circles with them.

February 26, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM artists

Trustpilot reviews

Looks like you’re in the United Kingdom. Go to the British Trustpilot site

Thanks for your review!

Cosyfeet

Add photo
Your review is pending.Read more

JACKIE REYNOLDS
4 reviews
GB
Rated 2 out of 5 stars
This is for Ladies pants
Scam for sure, say buy 5 get 5 free, but only 5 arrive after much waiting. When queried where are the other 5 told have to pay another £15!
DO NOT BUY FROM THIS COMPANY IS MY ADVICE, SCAM SCAM SCAM

February 17, 2024
Unprompted review
Rated 1 out of 5 stars

Very likely a scam

I have received goods which are neither the size or quantity I ordered. Just read that they may have taken my details to pass on to others which is worrying/

February 17, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look