CosyHouseCollection Reviews 2,327

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 32 reviews, reviewers had a great experience with this company. Customers are really happy with the product quality, noting that items like bamboo sheets remain soft and durable even after a year of use, with no bobbling or color fade. The service is often described as excellent, with fast delivery times and products arriving promptly. Many people appreciate the good value for money, finding the products worth the investment. However, some people were dissatisfied with the product quality, mentioning issues like thin fabric, poor stitching, and items not matching the descriptions or pictures online. There were also complaints about the price, with some reviewers feeling the products were too expensive for the quality received. Additionally, some customers experienced problems with delivery, including lost packages and orders not being delivered to certain regions.

What people talk about most

Product

People report ambiguous experiences with product. Many customers express disappointment with product quality,... See more

Quality

Consumers find quality to be ambiguous. Many reviewers express disappointment, citing issues like pillows... See more

Order

Clients share ambiguous opinions on order experiences. Many customers report significant issues, such as... See more

Price

Users describe negative interactions with price. Many customers feel the products are overpriced, with some... See more

Delivery service

Customers had ambiguous experiences with delivery service. While some reviewers praised prompt arrivals, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a white kingsize Bamboo Sheet Set and a set of white Luxury Bamboo Pillowcases. Unfortunately my wife did not want plain bedding but something with a pattern. (should've known better).... See more

Rated 5 out of 5 stars

Bought a purple bamboo bed sheet set. It's been a year or so and there's no bobbling, colour fade, shrinking or scratchyness to the material. It's as soft as the day I bought them, such good quality.... See more

Rated 5 out of 5 stars

Excellent product and service; can’t fault it. Protector was easy to fit - just followed the instructions and it was the perfect size for a 32/33cm deep mattress without putting any stress on the zip... See more

Rated 5 out of 5 stars

I just purchased a set of king split everyday bed sheets. Love them. Constructed well, fit well, washed well. I purchased two sets of bamboo sheets and this time I purchased the everyday sheets from C... See more


Company details

  1. Home Goods Store

Information provided by various external sources

Cosy House Collection offers a wide variety of high quality and affordable home goods. Bed sheet sets, bamboo pillows, durable rugs, duvet covers and many more.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I contacted Cosy House with a problem I…

I contacted Cosy House with a problem I had with a sheet set. They were so quick to respond and gave me instructions of what they needed to be able to help me. Once I supplied them with that information they immediately replaced my sheet set. Thank you for the incredible customer service and I will be referring and buying from you again. Love your sheets!

July 27, 2024
Unprompted review
Rated 5 out of 5 stars

I love CosyHouse Collections

I love CosyHouse Collections! If I could give a “10” star-I would! Their Luxury Bamboo Sheets are the best! Actually, they are the only sheets that I buy!!! The main reason is for their durability, and they also are so comfortable while sleeping! I highly recommend to everyone-you won’t regret your decision!

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great quality

All my purchases have been great products. The quality is great and so are the prices. The company does well to engage with its customers experiences and backs their products to the customers satisfaction.

July 27, 2024
Unprompted review
Rated 5 out of 5 stars

Love bamboo sheets

I bought sheets about 6months ago and absolutely love them! They feel great and are also hypoallergenic which helps me sleep better. I am also a huge fan of the extra handles that grip the corners so the sheet is never pulled off off, they are big enough to fit over even my large mattress with an extra memory foam on top. I just bought another set for myself and one for my friend who just moved into a new apartment!

July 26, 2024
Unprompted review
Rated 5 out of 5 stars

Hem unraveling after less than 1 month usage

This review has been edited. After emailing Cozy Home, I received a response within hours and a new set of sheets within a week. As a former call center manager I appreciate great customer service and rectification of issues. Thanks! Original review: I just put the sheets on the bed after the second laundering. I discovered the the hem on the top sheet was not secured properly and the hem stitching is unraveling. I have had the sheets less than a month and this is unacceptable. Please advise.

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

I had been looking for light weight…

I had been looking for light weight sheets that are not hot like synthetic fabric can be. I bought sheets from Cosy House years ago but you didn't have bamboo sheets so I thought I'd give these a try. I am so glad I did because they are perfect for me....lightweight and cool. Actually. I purchased another set too!

July 8, 2024
Unprompted review
Rated 5 out of 5 stars

I love these sheets!

Easy to navigate website. Great selection and price. Beautiful, quality products. Fitted sheets fit better than any I have ever purchased, including the very pricey sheet sets I have purchased in the past. And my husband can no longer pull them off the bed!!!!

July 27, 2024
Unprompted review
Rated 5 out of 5 stars

I Love the CosyHouse Collection

I Love the CosyHouse Collection. Their linens are fabulous! The feel when my husband and I get in bed, the feel of the sheets and pillowcases just gravitate to you….I highly recommend this collection!

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

Soft cool sheets!

This is the 3rd time I’ve ordered these sheets. I love the corner straps because I roll around a lot a night and these sheets will stay attached to the bed. They are soft, light, and cool. Our last set only lasted about 6 months but we have two dachshund dogs that sleep with us and we live by the beach. So our sheets get a lot of abuse from us, our puppers and all the beach sand! So far though my favorite sheets at a decent price.

July 24, 2024
Unprompted review
Rated 5 out of 5 stars

Best sheets ever

Absolutely love my sheet:! Was having trouble sleeping through night, hot , sheets sliding off! I sleep through night , sheets don’t move and I’m so comfortable!

July 24, 2024
Unprompted review
Rated 5 out of 5 stars

Love this company

Love this company! I was researching cooling sheets and found this company. We love our sheets. The straps keep them in place and they are so high quality/comfortable! I had to order more. I then tried their duvet cover and love that too. Customer service is superior! Receiving emails from the owner of this small business thanking me was a step above as well. Order these…. You will not be disappointed.

July 23, 2024
Unprompted review
Rated 1 out of 5 stars

Awful customer service

Awful customer service, used Evri for delivery and it never arrived, chased them and Evri 3 times each and both kept sending me to the other. After 3 weeks finally got a refund.

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous sheets

These bamboo sheets are absolutely the best ones I've ever placed on my bed. Yesterday I ordered another set because I like them so much.

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

Best Sheets Ever!!!!!

I ordered a set of sheets after doing much research on how bamboo sheets can help you sleep. They are breathable, hypoallergenic and help keep me cool during hot flashes. I love them!!!! They are so soft I can’t wait to climb into bed at night. I have anxiety with sleep and I’m trying to make my room as calm and inviting as possible. I love that the pockets are deep at the corners and they have an extra strap to help keep the corners on the mattress during restless nights.
Customer service is also amazing. My first order was lost and never showed up. They were on it and had my replacement sent to me ASAP.

July 11, 2024
Unprompted review

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