Cosyinsulation Reviews 

512
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professionalism and efficiency of the service, noting that work is completed on time and to a high standard. Many people highlight the staff as very professional, friendly, and helpful, often going above and beyond to ensure a clean and tidy work area. Reviewers frequently mention the excellent communication, from initial consultations to the completion of the job, making the entire process smooth and hassle-free. However, some customers also noted issues with the BER assessment process, describing aspects of it as unprofessional. A few other people also felt that the cleanup was not always perfect, with some rubbish or mess left behind, and there were occasional instances of missed appointments or lack of communication regarding grant processes.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism and efficiency... See more

Staff

People report positive experiences with staff, highlighting their professionalism, efficiency, and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service !! Very quick to answer phones, reply to emails & callbacks. Had a very pleasant consultation which was quick and within budget. They live up to their name as the work done was on tim... See more

Company replied

Rated 5 out of 5 stars

We had freezing attic that makes our house cold , we constantly put turf on our range to keep the house warm. Then your crew came to spray insulation in our attic, they were very hard workers and ve... See more

Company replied

Rated 5 out of 5 stars

Overall very happy with the purchase - the install crew were top notch - flexible - explained everything - hard working - clean - knowledgeable, i have noticed a noticeable improvement in the heat... See more

Rated 5 out of 5 stars

From the time Richie came out to see our home. His whole mannerism and professionalism was second to none. He explained in great details about the SEAI grants which we did not avail of. We saved th... See more


Company details

  1. Insulation Contractor

Written by the company

Kingspan Synthesia insulation is the most energy efficient and environmentally friendly insulation on the market. It offers an eco friendly form of home insulation, with a lifetime guarantee. We work throughout the UK and Ireland.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

512 reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(512)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant

I didn’t know mark was there, he did a fantastic job, I had to go out, left him there, no problems
We are delighted we got it done, there is such a great change in the house, we were extra lucky to have it done the Tuesday of of the snow n low temperatures, n we only have electricity today from Thursday night, n the house did not feel cold. Great job. Thank u

January 7, 2025
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Reply from Cosyinsulation

Thank you for the great review

Rated 5 out of 5 stars

Excellent

Excellent service. There is a massive difference in our heat at home

January 15, 2025
Rated 5 out of 5 stars

Dormer Bungalow Insulation Douglas Cork

The team arrived on time and worked all very hard allday. They needed to cut out pockets in the ceiling plasterboard to pump I. The insulation, this was done very neatly and replaced and re plastered perfectly and could barely notice that so much plasterboard needed removing, they tided up and left the house immaculate
The difference in heat retention in the house is outstanding since attack was sprayed

January 8, 2025
Rated 5 out of 5 stars

I have noticed a significant difference…

I have noticed a significant difference in the heat in my house since getting the cost insulation in my attic, it's not at all cold up there now which makes the house extra toasty, it's def worth the money and I'm so happy I went ahead with it

January 8, 2025
Rated 5 out of 5 stars

Fantastic Experience

My experience with cosy home insulation has been fantastic. From the time i contacted them until they had our home insulated. I want to praise Richie the surveyor and the girls i dealt with in the office. We live in a dormer house and it was very cold. Cold spots drafts mould and mildew. Pumping heating into it and still not warm. I was so tired of it. Since we got it insulated i am amazed every day of the difference. In these baltic conditions minus 6 i have a lovely cosy warm home. I cant honestly praise them enough. 🙌 i highly recommend Cosy Home Insulation

November 28, 2024
Rated 5 out of 5 stars

A very good service

A very good service, no issues, no problems, arrived on time, finished on time and thoroughly cleaned up when they were finished. Also, very helpful, answered any questions we had and very pleasant to deal with.

January 8, 2025
Rated 2 out of 5 stars

I had the spray foam

I had the spray foam
Installed , no certification was passed on when the job was complete neither was I informed that I had to get building controls approval on the work carried out. I’m in the process of trying to sell my home, the certification provided automatically failed building regulations as the readings they provided did not comply!
Further more investigation most banks won’t lend on a home with their insulation and home insurance is a grey area!! Cost twice as much to remove as it was to install.. these companies should be regulated

March 29, 2024
Unprompted review
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Reply from Cosyinsulation

Hi Stephanie. All of our installs are completed to NI building regs. If you contacted us to tell us of building controls refusal we would have ensured that they passed the install. We work with building control all over the country on a weekly basis and all of our installs pass regulations. The building control officer assigned to your property was possibly unfamiliar with the product and its certifications - we would have been more than happy to deal with this on your behalf to assure its approval.
It is also incorrect that most banks do not lend - if the install is completed to PCA guidelines there are few lenders who refuse. The majority of major lenders now accept spray foam if installed correctly. This was proven in a recent BBC investigation.

Rated 5 out of 5 stars

The lads done the work in a timely and…

The lads done the work in a timely and professional way. They cleaned up fully after themselves and the work was done to a good standard. Thanks

December 16, 2024
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Reply from Cosyinsulation

Thank you Paul. It was a pleasure doing business with you.

Rated 5 out of 5 stars

Very professional the guys arrived on…

Very professional the guys arrived on time and there was no hassle while they were here.... They worked quickly and were clean, and they tidied up after themselves.
Sine we got the insulation installed the difference has been felt immediately as the heat stays within the house and the draughts have disappeared now. We have had to reduce the thermostat setting and the house feels so much warmer. I got the attic area insulated and also insulated under our floors as we had a significant cavity under our floors which were accessible for a man with the sprayer. The difference in comfort level has been incredible.

December 16, 2024
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Reply from Cosyinsulation

Thank you for the great feedback. We are so pleased to hear of the great results.

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