Very pleased with this hot water bottle with its lovely soft cover. The thickness of the fleece makes the hottie a very comfortable temperature; you could even hold it against bare flesh. The thick co... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The item seems well-made and looks like as advertised However, I did write to the company about the instructions for filling the hot water bottle as I feel they are misleading and potentiall... See more
Company replied
I liked the idea of this being a British company and wanted to support it. I had some issues so I reached out to the company after their comment on my original review. My item was replaced, very quick... See more
Company replied
This is my first purchase from Cosy Panda . The hot water bottle was a Christmas gift for my wife , hence the delay putting the review up . She loves the feel of the cover and the bottle... See more
Company replied
Company details
Written by the company
We use natural & sustainable materials to create luxurious hot water bottles & UK handmade covers to help people stay warmer for longer. All our covers are handmade in Wiltshire from a range of unique insulating materials. We have a growing range of products, including: mini hot water bottles, 2L hot water bottles, long hot water bottles and also portable 1L hot water bottles and soothing wheat wraps.
Contact info
Snows Farm, Slad, GL6 7QE, Stroud, United Kingdom
- 07419825854
- cosyteam@cosypanda.com
- cosypanda.com
4.8
Excellent
179 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Snuggly and Sustainable!
I am not normally one to write reviews, but these hot water bottles are so fantastic I had to! Especially now we are approaching the colder months, it is great to know I can rely on my CosyPanda hot water bottle to stay hot for extended periods of time (much longer than any other I have owned). It is, of course, an added bonus knowing these are made with durable materials (so will last longer), and are sustainable!
I have my eye on the long HWBs next....
Thanks CosyPanda!!
October 31, 2023
Unprompted review
Reply from CosyPanda
Thanks so much for sharing Georgia, what a great review, really made our day!
Reply from CosyPanda
Thanks so much for sharing Issy. Glad that you are enjoying your mini white faux fur bottle.
The bottle inside the cover is tiny and…
The bottle inside the cover is tiny and very difficult to fill. Would not recommend.
October 24, 2023
Reply from CosyPanda
Hi Clare, very sorry to hear that you are not happy with your bottle. Regarding size you did buy the ‘Mini hot water bottle’ and we list dimensions and have the product size comparison on the product page. We do have 2L bottles if you would like a larger size. Very happy to refund your purchase too if you would like to return your order.
Great ethical UK based company
Fantastic water bottles. Very well made, and the customer service is fantastic. I can't recommend them enough.
October 4, 2023
Unprompted review
Reply from CosyPanda
Many thanks for your review, so glad you are happy with your cosy hot water bottle
Excellent service and the hot water…
Excellent service and the hot water bottle is very cuddly. My partner loves it
September 27, 2023
Reply from CosyPanda
Thanks so much for sharing Mike and very glad that your partner loves her bottle!
As a hot water connoisseur- I can…
As a hot water connoisseur- I can safely say that is the best hot water bottle I’ve ever bought. Cost, soft and sustainable. I bought one of the long bottles which are so unique and cosy. Customer Service from beginning to end was exceptional - would definitely recommend.
August 22, 2023
Unprompted review
Reply from CosyPanda
Thank you so much for your review Kitty, glad it gets the approval form a hot water bottle connoisseur
Great company
Great company, product arrived quickly. Quality was great again (5th purchase from this company)
March 13, 2023
Unprompted review
Reply from CosyPanda
Thank you for your review Alex. So glad that you like your teddy bottles!
Delivered in a time schedule .was…
Delivered in a time schedule .was informed date off delivery
January 30, 2023
Reply from CosyPanda
Thanks Katherine for sharing.
Hot water bottle is amazing!!
Hot water bottle is amazing!!! even took it to school with me to keep me warm and it did a great job😊
January 5, 2023
Unprompted review
Reply from CosyPanda
Hi Syke, thank you so much for your review. Glad it is keeping you warm at school.
Extremely high quality
Extremely high quality, soft and stays warm for a long time.
February 1, 2023
Unprompted review
Reply from CosyPanda
Thank you for sharing Jessica.
Lovely item
Lovely item, dispatched very quickly. Really friendly and helpful seller. Very pleased with my purchase.
February 1, 2023
Reply from CosyPanda
Thank you so much Ann. We are so pleased that you like your bottle.
stays warm for a long time and the…
stays warm for a long time and the outside cover is very soft
February 1, 2023
Unprompted review
Reply from CosyPanda
Thanks so much Carmen.
I had never owned a hot water bottle…
I had never owned a hot water bottle until I was gifted one. I'm glad I was. The fact it was high quality and responsibly made just makes all the difference too.
December 25, 2022
Unprompted review
Reply from CosyPanda
Thanks for sharing Jake, we feel very privileged to have provided you with your first hot water bottle.
high quality!
The hot water bottle I bought made a fantastic gift for my mother, in fact my dog also approves and when I attempt to take the hot water bottle back he starts to get aggressive! Soft, high quality and fashionable materials used who could blame it?
December 25, 2022
Unprompted review
Reply from CosyPanda
Thank you very much Rowan. So glad that your dog is a fan.
Reply from CosyPanda
Thank you for sharing Ameilia. Yay for cosy winter nights!
Made Granny very happy
I bought two hot water bottles for my granny and she loves them - she uses them most days at the moment and says the product is fantastic. The ordering process was very easy and the CosyPanda website is great. I will definitely be buying from there again!
December 19, 2022
Unprompted review
Reply from CosyPanda
Thank you William. We are so happy to be helping keep granny warm this winter.
Fantastic product- warm until morning!
We bought three of these for our children and haven’t looked back- beautifully and ethically made, generous in size and stay warm until morning. Most importantly, truly cosy and conscious with values of the company aligning to our own. They mean we don’t have our heating on at night and genuinely still warm in the morning! Very happy customers.
January 10, 2023
Unprompted review
Reply from CosyPanda
Thank you so much Kate, so glad to be helping keep your family warm!
Reply from CosyPanda
Many thanks Carol, so glad you like your bottle
Fantastic customer service
Fantastic customer service, speedy delivery, quality products
December 8, 2022
Reply from CosyPanda
Many thanks Stefanie
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