Very pleased with this hot water bottle with its lovely soft cover. The thickness of the fleece makes the hottie a very comfortable temperature; you could even hold it against bare flesh. The thick co... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The item seems well-made and looks like as advertised However, I did write to the company about the instructions for filling the hot water bottle as I feel they are misleading and potentiall... See more
Company replied
I liked the idea of this being a British company and wanted to support it. I had some issues so I reached out to the company after their comment on my original review. My item was replaced, very quick... See more
Company replied
This is my first purchase from Cosy Panda . The hot water bottle was a Christmas gift for my wife , hence the delay putting the review up . She loves the feel of the cover and the bottle... See more
Company replied
Company details
Written by the company
We use natural & sustainable materials to create luxurious hot water bottles & UK handmade covers to help people stay warmer for longer. All our covers are handmade in Wiltshire from a range of unique insulating materials. We have a growing range of products, including: mini hot water bottles, 2L hot water bottles, long hot water bottles and also portable 1L hot water bottles and soothing wheat wraps.
Contact info
Snows Farm, Slad, GL6 7QE, Stroud, United Kingdom
- 07419825854
- cosyteam@cosypanda.com
- cosypanda.com
4.8
Excellent
179 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Superb product
Superb product. My daughter loves it. Very fluffy and keeps the warmth in very well.
The environmental credentials are excellent.
October 7, 2022
Reply from CosyPanda
Thanks so much George. We are so glad that your daughter loves the Teddy cover.
Best hot water bottle!
I love this hot water bottle. It's really cosy and it feels like it's really good quality and well made.
September 26, 2022
Reply from CosyPanda
Thank you so much Heloise, we really appreciate your feedback.
Thrilled with the product
Thrilled with the product. Also really like the Cosy Panda messaging
October 7, 2022
Unprompted review
Reply from CosyPanda
Thank you very much Jonno.
Absolutely love it
Absolutely love it! Not only does it keep warm for hours it is super soft and looks amazing.
The delivery was excellent and it came beautifully presented - it will be an amazing gift for someone or treat for yourself
September 29, 2022
Reply from CosyPanda
Thank you so much Robert. Natural rubber is a great material at keeping heat and we have tried to enhance it even more with bamboo & cotton wadding and lining.
Really smooth process
Really smooth process. Packaging is lovely and can’t wait to use
October 7, 2022
Reply from CosyPanda
Thank you Cassie, glad you like the packaging, it is all recyclable too.
Excellent! Definitely Recommend
The white faux material is extremely soft. I used the bottle for a few hours in one go and it remained very warm. Added bonus that it is all sustainable!
October 7, 2022
Reply from CosyPanda
Thank you so much Kieran, glad we are helping keep you warm.
Incredibly high quality products. Highly recommended.
Absolutely faultless service and the products are fantastic. Very soft and very well made. Our hotel guests have already enjoyed using them a great deal. We will be back for more. Highly recommend.
October 4, 2022
Reply from CosyPanda
Thank you so much John, so glad that your guests are enjoying our bottles
Lovely product, snuggle-tastic
Lovely product, warm and beautiful finish on the design. We love them
October 5, 2022
Reply from CosyPanda
Thanks so much for your comments. We wish you a cosy winter.
YES YES YES
The absolute BEST thing I have ever purchased !! Was so so cold last week with a flu and my Cosypanda was a total lifesaver. Mega soft and stays warm for an inordinate amount of time !! Will be purchasing 2 more around Christmas for my nephews - they will be as chuffed as me, no doubt !!!
October 6, 2022
Reply from CosyPanda
That is so great to hear Ginny, so glad you are loving your CosyPanda.
Product more than matched expectations…
Product more than matched expectations and was very good valueeasy purchase and delivery
October 3, 2022
Reply from CosyPanda
Thank you very much E
Truly delighted with my bottle .
Truly delighted with my bottle .
Cosy and snug .
Have ordered 2 more ,
September 20, 2022
Reply from CosyPanda
Thank you for your kind words. We wish you a cosy winter!
Reply from CosyPanda
Thank you very much. We wish you a cosy winter.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.