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Cotswold Fayre Reviews 2

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TrustScore 3 out of 5

2.9

Supermarket
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Company details

  1. Supermarket
  2. Grocery Delivery Service
  3. Grocery Store
  4. Health Food Store
  5. Wholesaler

Information provided by various external sources

Welcome to Cotswold Fayre, speciality and fine food wholesale distributor, supplying independent retailers.

Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

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1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

This was a complete waste of my time.

This was a complete waste of my time.
I organised a trade in with my Audi for a mini to pay £3000 difference on this Saturday with John.
He said they opened at 9am-I got insured and turned up with cash and car,the business was shut-I called and came back,still shut and no one returned by calls and no mini to be seen!!
This is the most shabbily run set up I’ve ever come across and a complete waste of my time..avoid..I then went and spent 4K somewhere else trading my car in for something much better at a professional business.

November 8, 2025
Unprompted review
Cotswold Fayre logo

Reply from Cotswold Fayre

This review has been left in error.
My name is Paul Lippett, Director of Cotswold Select Autos in Evesham, Worcestershire. You can verify our business details on our official website below:
https://www.cotswoldselectautos.co.uk

We have never spoken, and we do not have a person called John working for, with, or associated with our company. It appears this review relates to a different company entirely: “Cotswold Select Ltd”, located at Crudwell Garage, The Street, Crudwell, Malmesbury, SN16 9EU, operated by Director John Geddes. This can be confirmed through Companies House.

We have been contacted by other customers and businesses who have experienced similar issues with the above mentioned company and in turn have called us in error, mistakingly believing we were in some way connected. This is, however, the first review that has been left in error in this way.

As a matter of urgency, we urge you to remove this review and contact the correct business directly if that is possible. We have sympathy for your situation and frustrations, but please respect our position, as our only objective is to operate a good, honest family business and protect the strong reputation we have worked hard to build.

We have reported this issue to Trustpilot and sought legal advice on the company in question.

I urge you to get in touch to confirm the above - my direct number is 07969168259.

Kind regards,
Paul Lippett
Director, Cotswold Select Autos
https://www.cotswoldselectautos.co.uk

Rated 1 out of 5 stars

Very poor customer service

We placed several online orders through this company when stocking our new shop. As it was our first order, we had to pay up front when placing the order.

No delivery was ever made and despite countless phone calls and emails we didn't receive anything. We spoke to several members of their team who promised delivery but we just got excuses and empty promises. The classic 'a van broke down' was even used despite emails coming through saying the van had only just been packed after the expected delivery time.

Once the delivery hadn't arrived on the fourth occasion we asked for a refund. We were promised it immediately but didn't actually receive it for a full week while our emails and calls were ignored.

A very poor experience and we certainly won't be using this company in the future.

September 24, 2025
Unprompted review

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