Cotswoldcameras Reviews 

3,013
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,386 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional value and significantly lower prices for a wide selection of genuine camera equipment, often noting savings of hundreds or even thousands of pounds compared to other retailers. Many people initially felt skeptical due to these too good to be true prices but were reassured by the quality of the brand-new products received. The service is frequently highlighted as excellent, with efficient order processing, good communication, and professional handling. However, some customers also noted occasional delivery delays or issues with tracking information not being consistently updated, which caused some anxiety.

What people talk about most

Product

Clients share positive opinions on product, frequently highlighting the great value and wide selection of... See more

Delivery service

Consumers generally report positive experiences with delivery service, often highlighting promptness and good... See more

Price

Customers consistently note positive experiences with price, often describing them as incredibly good and... See more

Service

Customers had positive experiences with service, consistently describing it as fantastic, excellent, and... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great value on a wide selection of lenses and cameras. The best place on the net. I was a little bit worried at the beginning because of the prices compared to Italian market. Communication was wonder... See more

Rated 5 out of 5 stars

The price for my lens was amazing. Far lower than the usual UK stores. I checked Cotswold Cameras credentials carefully before ordering. Everything checked out OK so I ordered. My order was delivered... See more

Rated 5 out of 5 stars

I couldn't believe the Price difference from the main dealers, I thought it can't be right, but I asked about a few Birders and was told it is. So I thought I'd bite the bullet and order the Sony a7v.... See more

Rated 5 out of 5 stars

I ordered a lens from Cotswold Cameras as ot was around £200 cheaper than anywhere else. I was a bit hesitant at first, and anxious as the tracking hadn't been updated in a couple of days so emai... See more


Company details

  1. Camera Store

Written by the company

We are a family run online camera shop in the UK that specialise in providing the latest and greatest equipment at fantastic prices. We are a pro camera shop with expert knowledge and supply to some of the countries leading photographers. We pride ourselves on being one of the cheapest camera shops online while still providing outstanding customer service. Just see our latest reviews to see what others are saying about us. We realise that there are many online camera stores and camera shops in the UK so we are committed to providing cheap digital SLR (DSLR)/Mirrorless cameras for sale combined with unrivalled service. We are photographers ourselves and pride ourselves on not only providing exceptional prices but also fantastic product knowledge. We are always delighted to offer you advice on your next camera purchase.We also offer product videos, reviews and image samples to help you to choose which camera or lens is right for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(3,013)

1,340 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent prices and excellent service make a winning combination.

Cotswold Cameras have delivered a Nikon Z8, seven lenses and a SB-5000 speedlight over the past six months including the Z 24-70 S mark2 and this week the Laowa 12mm f/2.8 Zero-D arrived. All well packaged and delivered on time. Pricing has made a huge difference as well as the quality and the excellent service. I can only speak from my own experience and I would say you would have to be mad to go elsewhere. Put them to the test and find out for yourself.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Cancellation accepted.

I had reason to cancel an order that was being delivered i.e already on it's way. Cotswold cameras were very approachable and helpful in allowing me to return the unopened order. 5* service. I will happily return.

May 15, 2026
Unprompted review
Rated 1 out of 5 stars

They are not selling genuine new…

They are not selling genuine new…
They are not selling genuine new products! My camera arrived with an unsealed old box, with grease marks all over it, and the camera itself came with no protection film or anything over the screen. Who knows where the 'new' camera has been, or what is going on here. But it's clearly not a new article, in original packaging.

Customer server was unhelpful as well, after half a dozen emails, sending them pictures of the product, they said to return it AT MY COST, and then they will discuss what a possible resolution would be once they process it. But by this stage, and no idea when I would get a replacement or what condition that 'new' camera would be in, or even if they would replace it. Thus now I am left in the position of having no camera for my trip, even though I ordered a month before it.

If you want to buy a nice camera then buy of a normal retailer, at least then you get what you agreed to in the purchase. This is a scam, and a lottery. My order number was #1002488

May 18, 2026
Unprompted review
Cotswoldcameras logo

Reply from Cotswoldcameras

Hi Michael,

Thank you for your feedback. We noticed this order was placed via our EU website and that you have already shared a review on our EU Trustpilot page as well.

We are sorry to hear that you were unhappy with your experience. However, we would like to clarify that all products we sell are brand new imported items — we do not sell second-hand or used equipment.

I have also checked your case and can confirm that the matter was already discussed and resolved with our customer service team directly.

Thank you again for your understanding.

Regards,
David
Cotswold Cameras

Rated 5 out of 5 stars

Excellent service and great prices

Excellent service and great prices. Easy to order online. Have had three items from Cotswold so far and items were well packaged and arrived quickly. Would have no hesitation in buying from them again.

April 20, 2026
Unprompted review
Rated 4 out of 5 stars

Very happy

I was hesitant at first as I’d never heard of Cotwold Cameras but having read reviews and found they were based in the UK, I took the plunge. Largely as they were the only store with the Viltrox 9mm f2.8 in stock. It was at a decent discount too, but that was negated with the £25 shipping fee.
One of the seals on the box was broken which did concern me. However the lens was immaculate and works perfectly.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

I was very dubious of the unbelievable…

I was very dubious of the unbelievable prices, but I had an excellent and knowledgeable customer service interaction.
This is now my go to for any future camera equipment, after upgrading my existing equipment, which arrived well packaged and as ordered.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent value for money.

Seem to offer good value for money.
It's not the first time I've purchased from Cotswold Cameras. Initially I was quite anxious, but subsequent purchases have made me consider Cotswold as my first port of call.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

10/10 would recommend

I ordered a body and a lens from these guys last year, and last week ordered another lens. The customer service is great, they always come back quickly to answer any questions and are happy to offer advice if needed! Delivery has both times been well within the time frame given!

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

I was really sceptical at first but what a genuine surprise

I was really sceptical when I first saw their pricing and thought it was a scam. Having read the reviews and having messaged them and received an immediate reply I took what I though was a gamble and bought the Nikon Z8 with 24-120mm Lens kit. It was an absolute bargain, almost half price of other online retailers. Having made the purchase there was a reassuring confirmation email and note that it would take 2 weeks or so to arrive. The delivery company kept me informed about when they expected to receive the order and when it would arrive, which was correct withing their 1 hour window. It actually came earlier than the 2 weeks since order, really well packaged, all in perfect order. If you are worried about taking what you think is a gamble then I would like to reassure you that this company who clearly is into service and value. I will be using them again when I am looking for lenses for sure.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

This is the second time I've used…

This is the second time I've used Cotswold Cameras and I appreciated getting a further discount from an already fabulous price by using the points accrued from my first purchase. I will definitely use them next time too.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Sounds too good to be true - but it's not!

I was slightly dubious of the prices given they were so much cheaper than other retailers... but I have received a perfectly working brand new Canon R10 which has shown no issues so far!

Responsive customer service, kept me up to date, arrived within advertised time schedule. I shall be grabbing a birding lens very soon!

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

I have just purchased my 3rd camera…

I have just purchased my 3rd camera from Cotswoldcameras and have been very impressed with their range of products and more importantly their prices. My three cameras are Canon, Sony and just now a Leica. All new purchases. I haven't properly used the last purchase yet but it seems fine in limited use at home. Registered anyway with Leica now. The 2 previous cameras are still going strong. Cannot fault this company. Will certainly use again.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great company to deal with!

Great company to deal with. David always responsive to emails. All of my cameras and lens have been delivered in a quick timescale and having used the warranty service can safely say Cotswold Cammeras use reputable and reliable repair specialists that are also easy to communicate with. No brainer for camera equipment at reduced prices!

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Competitive Prices.

Cotswold Cameras supply a large range of gear at very competative prices. I ordered a Canon RF 100-400mm lens for the cheapest price I had found it online. It arrived after about a week and was very well packaged. I will definitely be buying more equipment from them in the future.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great deal

Great deal. Got Nikon Zf with a 40mm lens much cheaper than on other websites. The camera is excellent

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Cotswold Cameras …

My experience with Cotswold Cameras is hugely positive. I contacted them prior to ordering and had a reply from them that reassured me about making a purchase with them. The item i purchased was received within 7 days and was exactly the same as if I'd bought it from a UK high street camera shop but a lot cheaper. Im so pleased i made the decision to buy from Cotswolds. I obviously cant comment on the warranty side of things but they seem a very trustworthy company to deal with so I'm confident that if anything does go wrong they will continue to deliver a good service.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

From my very first email to delivery, I cannot fault the service provided by Cotswold Cameras. Superb communication, delivery quicker than the given schedule. Add in the amazing value and I'm already planning on buying a second camera.
Don't hesitate, highly highly recommended.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Purchased a Nikon Z400mm f4.5 S lens

Purchased a Nikon Z400mm f4.5 S lens. Arrived well packaged about 10 days later, as predicted on their website. Good tracking information nd I'm really pleased with the lens at a great price!

May 13, 2026
Unprompted review

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