Cotswoldcameras Reviews 

3,009
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,386 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional value and significantly lower prices for a wide selection of genuine camera equipment, often noting savings of hundreds or even thousands of pounds compared to other retailers. Many people initially felt skeptical due to these too good to be true prices but were reassured by the quality of the brand-new products received. The service is frequently highlighted as excellent, with efficient order processing, good communication, and professional handling. However, some customers also noted occasional delivery delays or issues with tracking information not being consistently updated, which caused some anxiety.

What people talk about most

Product

Clients share positive opinions on product, frequently highlighting the great value and wide selection of... See more

Delivery service

Consumers generally report positive experiences with delivery service, often highlighting promptness and good... See more

Price

Customers consistently note positive experiences with price, often describing them as incredibly good and... See more

Service

Customers had positive experiences with service, consistently describing it as fantastic, excellent, and... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great value on a wide selection of lenses and cameras. The best place on the net. I was a little bit worried at the beginning because of the prices compared to Italian market. Communication was wonder... See more

Rated 5 out of 5 stars

The price for my lens was amazing. Far lower than the usual UK stores. I checked Cotswold Cameras credentials carefully before ordering. Everything checked out OK so I ordered. My order was delivered... See more

Rated 5 out of 5 stars

I couldn't believe the Price difference from the main dealers, I thought it can't be right, but I asked about a few Birders and was told it is. So I thought I'd bite the bullet and order the Sony a7v.... See more

Rated 5 out of 5 stars

I ordered a lens from Cotswold Cameras as ot was around £200 cheaper than anywhere else. I was a bit hesitant at first, and anxious as the tracking hadn't been updated in a couple of days so emai... See more


Company details

  1. Camera Store

Written by the company

We are a family run online camera shop in the UK that specialise in providing the latest and greatest equipment at fantastic prices. We are a pro camera shop with expert knowledge and supply to some of the countries leading photographers. We pride ourselves on being one of the cheapest camera shops online while still providing outstanding customer service. Just see our latest reviews to see what others are saying about us. We realise that there are many online camera stores and camera shops in the UK so we are committed to providing cheap digital SLR (DSLR)/Mirrorless cameras for sale combined with unrivalled service. We are photographers ourselves and pride ourselves on not only providing exceptional prices but also fantastic product knowledge. We are always delighted to offer you advice on your next camera purchase.We also offer product videos, reviews and image samples to help you to choose which camera or lens is right for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,009)

1,337 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service.

I ordered a lens from Cotswold Cameras as ot was around £200 cheaper than anywhere else.

I was a bit hesitant at first, and anxious as the tracking hadn't been updated in a couple of days so emailed them to follow up. Thier communication was great. Not only did he take the time to get back to me thoroughly, he followed up again confirming dispatch and gave me an updated ETA. It took around 2 weeks to arrive.

The lens is perfect, no problems. Can't recommend enough.

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great service and product

Before buying I had some questions which were replied to with clarity and within one day of contact. I was reassured every time I contacted the company. Estimated delivery was in between 7-14 days and it arrived around 7 days. Great response time, great customer service, great delivery time, with great prices, making me able to afford my dream camera and lenses!

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

I initially was unsure if I would…

I initially was unsure if I would purchase through Cotswold Cameras. The prices seemed to be just too good. After reading many reviews, I came to realise that they source the cameras from other countries and ship them in to the UK. Hence the cheaper price.
Many reviews made comments about lack of communication, but many also praised the company on their after sales support, warranty and worst case scenario, getting their money back. So I took the plunge and ordered a new DSLR and lens costing around £1300. Straight away I received a confirmation email, and then a few days later a further email saying that the item was ready to be dispatched and the courier would be in contact when it was due to be delivered. That final email never came, but the camera and lens did arrive within the original 10-14 days that had been mentioned. The packaging was extremely good ad there was no damage. Interestingly, the package appears to have been sent from Glasgow. The camera, lens and boxes are all brand new. I didnt order a battery charger, so cant comment if a 3pin UK plug would have been supplied. There was no customs tax to be paid either, as their website had promised. All in, excellent and would consider using them again.

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

I saved £600 buying the D780

I got a Nikon D780 for £600 less than if I had bought it from Nikon and although the cameras from Cotswold Cameras are grey market mine had a UK plug and I was able to register it with Nikon. Also delivery was only around a weeks so quicker than expected

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and great products

I’ve purchased cameras and lenses from Cotswold Cameras and have had a consistently great experience. Their range of equipment is excellent, and everything I’ve received has been exactly as described and in perfect condition.
The ordering process was smooth, delivery was quick, and the items were well packaged. What really stood out was their customer service, very helpful, knowledgeable, and responsive to any questions I had.
I wouldn’t hesitate to recommend Cotswold Cameras to anyone looking for reliable service and quality camera gear. I’ll definitely be buying from them again in the future.

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant. You can barely find lower prices than these guys. I bought from them because the other website I buy from was out of stock for that particular lens. Cotswoldcameras had the same lens in stock for only about 80 euros more, which was way better than buying it from the european market. Shipping was prompt, less than three weeks. The only “issue” was that the order information did not update afrer dispatch. It was still showing under “processing” but once I emailed them, they assured me it’s on it’s way in less than 24 hours. No issues, it got to my adress a few days later. Totally reccomend.

June 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great Supplier

I have used Cotswold Cameras on several occasions for my new equipment. Each time I have found them to be the best competitive priced supplier and have received each pice of equipment in the time frame quoted. Always well packaged, never encountered any issues with anything and I now default to their website first when wanting new equipment.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

This is the third time I've used you…

This is the third time I've used you and each time has been eactly what you promised. On all three occasions the products arrived within the timeframes quoted and without any issues.

This time my camera arrived with a charger that had a USA plug (as stated it was coming from abroad) but there was a UK adaper included and it works perfectly. To be honest that was a minor thing when taking into accunt that the camera was brand new, came exacty as it would have if I'd bought it in a shop but was significantly cheaper. If I bought a new Canon battery charger for it in UK the whole package would still have been over £1000 cheaper. I'm very happy indeed.

I will continue to use them for my camera equipment and would recommend them without hesitation.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Another 5 Star experience

Another 5 Star experience. Excellent price and service.
The Nikon lens is brand new in full Nikon packaging exactly as might be purchased from a UK source. Delivery about 4/5 working days.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Having found the camera I wanted

Having found the camera I wanted, Canon SX740hs I started looking for one. Only ones I could find were refurbished and I really wanted new. I then found Corswold Cameras, they answered my emails swiftly and gained my confidence. Having done more due diligence I decided to purchase my camera. True to their word the camera arrived 7-14 days later, actually 8 days so very happy. The camera is superb and open to English language which some are not. I couldn’t be happier and the customer service is excellent. Highly recommended.

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Two things from CC and more than happy

I've now bought two things from CC and am more than satisfied. In the latest case, my camera shutter died unexpectedly and I was told it was beyond economic repair. My imminent photography-based holiday was therefore ruined.

I bought a replacement right away from CC and they were able to expedite shipping, getting it to me so I could still go away.

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

The Item arrived very well packaged and new.

The Item arrived very well packaged and exactly as described brand new. It works perfectly and the price is unbeatable. I trusted them as I'm a returning client. For a first time buyer it could be a little awkward as there is not too much information about the status of the order. My order arrived earlier than expected. Highly recommend them.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Positive First Experience

I was initially quite suspicious because the lens was listed for around 43% less than what I was seeing elsewhere. It honestly seemed too good to be true.

Before ordering, I checked Trustpilot and saw that Cotswold Cameras had an excellent 4.9/5 rating, which gave me more confidence. I also emailed them twice with a couple of questions and received helpful replies within two working days.

I decided to place the order and, after about seven days, the lens arrived exactly as described and in perfect condition.

The entire process went smoothly from start to finish, and I couldn’t be happier with the purchase. Communication was good, everything was delivered as promised, and the experience matched the excellent reputation they have built.

The only thing I would like to see is a faster delivery option for customers who are happy to pay extra for it. Other than that, I would happily buy from them again.

May 20, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look