Cotswoldcameras Reviews 

3,009
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,386 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional value and significantly lower prices for a wide selection of genuine camera equipment, often noting savings of hundreds or even thousands of pounds compared to other retailers. Many people initially felt skeptical due to these too good to be true prices but were reassured by the quality of the brand-new products received. The service is frequently highlighted as excellent, with efficient order processing, good communication, and professional handling. However, some customers also noted occasional delivery delays or issues with tracking information not being consistently updated, which caused some anxiety.

What people talk about most

Product

Clients share positive opinions on product, frequently highlighting the great value and wide selection of... See more

Delivery service

Consumers generally report positive experiences with delivery service, often highlighting promptness and good... See more

Price

Customers consistently note positive experiences with price, often describing them as incredibly good and... See more

Service

Customers had positive experiences with service, consistently describing it as fantastic, excellent, and... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great value on a wide selection of lenses and cameras. The best place on the net. I was a little bit worried at the beginning because of the prices compared to Italian market. Communication was wonder... See more

Rated 5 out of 5 stars

The price for my lens was amazing. Far lower than the usual UK stores. I checked Cotswold Cameras credentials carefully before ordering. Everything checked out OK so I ordered. My order was delivered... See more

Rated 5 out of 5 stars

I couldn't believe the Price difference from the main dealers, I thought it can't be right, but I asked about a few Birders and was told it is. So I thought I'd bite the bullet and order the Sony a7v.... See more

Rated 5 out of 5 stars

I ordered a lens from Cotswold Cameras as ot was around £200 cheaper than anywhere else. I was a bit hesitant at first, and anxious as the tracking hadn't been updated in a couple of days so emai... See more


Company details

  1. Camera Store

Written by the company

We are a family run online camera shop in the UK that specialise in providing the latest and greatest equipment at fantastic prices. We are a pro camera shop with expert knowledge and supply to some of the countries leading photographers. We pride ourselves on being one of the cheapest camera shops online while still providing outstanding customer service. Just see our latest reviews to see what others are saying about us. We realise that there are many online camera stores and camera shops in the UK so we are committed to providing cheap digital SLR (DSLR)/Mirrorless cameras for sale combined with unrivalled service. We are photographers ourselves and pride ourselves on not only providing exceptional prices but also fantastic product knowledge. We are always delighted to offer you advice on your next camera purchase.We also offer product videos, reviews and image samples to help you to choose which camera or lens is right for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,009)

1,337 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service as usual

I've bought a number of major items from Cotswold Cameras and have always been happy with both the products and the service. It can take a week or so for delivery but the savings make the extra wait worthwhile. I would have no problem using them again and can highly recommend them to deal with as a company.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Easy fast reliable

Very easy experience my 4th purchase from cotswoldcameras now received my brand new sony A7v in less than 2 weeks and at a lower price than any other seller

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

Spot on

Good comms - there’s definitely a human on the end of an email or call. New and perfect items, generally delivered in a week. No vat charges or anything like that. Just like buying from UK, really, but without next day delivery.
Entirely recommended

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

My second purchase from Cotswold…

My second purchase from Cotswold Cameras of what for me was a fairly major photographic item.
The brand new item arrived safely and had everything expected included, except the Nikon warranty paperwork again as fully expected.
These are grey imports as most people will know, but CC offer their own warranty and from what I've read, they use renowned repair specialists in the event of an issue. But hey, most major camera brands don't give issues, certainly I've had no problems with both of the cameras I've bought from them. So you balance the risk against the considerable cost savings you get from CC. I've been more than happy with the cost savings I've had. They also do a "loyalty" scheme when you register an account - but you must do this to get the rewards before purchase. In my experience, you don't get next day delivery, but are kept informed of the progress of your order and delivery schedule.
In summary, very happy with my experience with CC and would happily buy from them again.

June 2, 2026
Unprompted review
Rated 4 out of 5 stars

Delivery Woes.

First off, I want to point out that I’m very happy dealing with Cotswold Cameras…so far I have bought a Nikon Z9, an FTZ11 adapter, a Prograde 512 gb cf card and a Prograde card reader, all of which arrived promptly with good communications between myself & Cotswold Cameras.
Sadly, my latest purchase, a Nikon 70-200 2.8 S II didn’t arrive in the 7-14 days I was expecting it to. Happily, it did eventually turn up some days later after ‘two lots of delivery delays.’
I’m very happy with my new lens but Please Cotswold, sort out your courier’s….I had the embarrassment of having to cancel a shoot because the lens didn’t arrive in the time period stated, because, I suspect, that dpd farmed the delivery out to someone else who then had ‘two’ delays with their deliveries.
Would I recommend Cotswold Cameras to other people….Absolutely, this is a great company to deal with and I will happily continue to use them.
( just get on top of the couriers….please).

June 21, 2026
Unprompted review
Rated 5 out of 5 stars

I have dealt with Cotswold on numerous…

I have dealt with Cotswold on numerous occasions...never once have they ever failed to deliver on price ,communication and delivery. This time they went over and above. I ordered a lens ,and wanted it in a hurry as we were going away .Spoke to both Tessa and David via email,and they suggested I use the express delivery £25 .lens was ordered on evening of the 16th ,and was delivered 1700 on the 19th .thank you very much for your help .I have no hesitation in recommending Cotswold to anyone

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

What is there to moan about bagged…

What is there to moan about bagged myself the Canon EOS R6 Mark III Mirrorless Camera + RF 24-105mm f/4L IS USM Lens for a steal Yes Grey market but exactly same camera from Uk sources the company offer the same guarantees

ordered & completed within 2 weeks Impressivecamera registered with Canon uk with "My Canon" also

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

I was a little hesitant at first as…

I was a little hesitant at first as I’ve not used Cotswold Caneras before and the saving seems too good to be true, but I was blown away by the smooth service I received. Took deliver of a band new Canon R6 Mk III in less than 10 days. Fabulous, would recommend 10/10

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great service, great value

Great communication, great service, and most of all, great value. Purchased a Canon macro lens which arrived within the promised timescale. Can't see myself buying camera kit anywhere else.

May 24, 2026
Unprompted review
Rated 5 out of 5 stars

Brought Nikon D7500 and Z50ii with kit…

Brought Nikon D7500 and Z50ii with kit lens, excellent value for money lot cheaper than anywhere else, camera firmware was updated by them to the latest version on both cameras and got free wall charger with z50ii, will be back for more gear

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Such a great price!

Such a great price!
20% saving on Amazon. Yes, I know it's not quite a like for like comparison as it's a grey import. But that £200 saved is real and will go towards the next lens.

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

I was hesitant at first as the pricing…

I was hesitant at first as the pricing was so competitive. I purchased a Nikon ZF with lens for the same price as a used model would be from other suppliers in the UK. It arrived exactly within the scheduled time. The camera and lens were packed very well and everything works fine. I will definitely use them again.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service...

This is the third time I've used Cotswold Cameras and I'm 100% happy to recommend them again. This time it was a Laowa 20mm f4 Shift Lens which wasn't listed as a stock item, but I enquired by email, had an immediate, positive and helpful response, and received the lens just a week later. Needless to say the price was way lower than list price. Communication with this family-run UK business is always fantastic...they're always helpful, professional and eager to please. 3 years' warranty, loyalty points, etc etc...

May 1, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look