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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I used this company for the first time on this occassion. Easy ordering, arrived early and a well packaged parcel. I ordered 8 items and all were in greater than average quality. Their entire coll... See more
Company replied
Good, swift service, nicely-packed item. Coat is warm and comfortable as well as being somewhat showerproof (I haven't tested it in torrential rain). The zip is good quality and the coat does up to... See more
Excellent service! My skirt was delivered very promptly and I was thrilled to receive it last week. (August, but I cannot remember the exact date! Only guessing a date to fill in on your online fo... See more
Company replied
Company details
Information provided by various external sources
We specialise in creating garments that suit and flatter the mature female figure, designed with comfort and fit in mind. Inspired by the rolling hills and picturesque dwellings of the Cotswolds, our exclusive collection is designed in-house, drawing on the finest mills for printing and weaving, where techniques are handed down through generations for exceptional craftsmanship and quality. With free UK returns and a friendly & experienced customer service team on-hand to answer all your queries, it couldn’t be simpler to place an order with us and try it on in the comfort of your own home.
Contact info
Tewkesbury Road, GL51 9FD, Cheltenham, United Kingdom
- 01242 536711
- custserv@cotswoldcollections.com
- cotswoldcollections.com
4.7
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Well made clothes that last and last
July 7, 2025
Reply from Cotswold Collections
Hi Ann, thank you for leaving a 5 star review. This is really appreciated from all of us at Cotswold Collections, especially the designers. Best wishes, Madeleine.
Reply from Cotswold Collections
Hi Molly, thank you so much for taking the time to give us your review, we are delighted to hear that you were happy with our service. Best wishes, Madeleine.
Clothing always a high standard
Clothing always a high standard . Do think postage is expensive compared to other companies.
July 7, 2025
Reply from Cotswold Collections
Hi Valerie, thank you for your review, I have passed on to the rest of the team. Best wishes, Madeleine.
Smart but casual lightweight jacket
I am very pleased with my new stylish jacket, very well made , fits perfectly and an ideal colour to go with many outfits.
July 7, 2025
Reply from Cotswold Collections
Hi Eunice, thank you for your lovely response, I have passed this on to the rest of the team who are delighted about your 5-star review. Best regards, Madeleine.
Always excellent service
Always excellent service. Products arrive in mint condition in the strong cardboard box. Up to date information on delivery and by whom. It's the company I always go to first for fashion.
July 4, 2025
Reply from Cotswold Collections
Hi Jacqueline, we are delighted that you decided to choose Cotswold Collections, thank you so much for your review. Best wishes, Madeleine.
I recently sent for a dress which…
I recently sent for a dress which arrived well packed and prompt. It is a lovely colour and a perfect fit.
July 7, 2025
Reply from Cotswold Collections
Hi Caroline, thank you for your lovely response, I have passed this on to the rest of the team who are delighted about your 5-star review. Best regards, Madeleine.
Reply from Cotswold Collections
Hi Marion, thank you so much for taking the time to give us your review, we are delighted to hear that you were happy with our service. Best wishes, Madeleine.
Reply from Cotswold Collections
Hi Judy, thank you for leaving a 5 star review. This is really appreciated from all of us at Cotswold Collections, especially the designers. Best wishes, Madeleine.
Ordering and delivery was efficient. I ordered 3 summer tops which were a good fit, covering thevtops of my flabby arms! and not too wide in the neck for my narrow shoulders a good fit
Ordering and delivery was efficient
June 27, 2025
Reply from Cotswold Collections
Hi Helen, thank you for your lovely review. We're so pleased to hear that you are delighted with your recent experience with Cotswold Collections. Best wishes, Madeleine.
Reply from Cotswold Collections
Hi Jane, thank you for your lovely response, I have passed this on to the rest of the team who are delighted about your 5-star review. Best regards, Madeleine.
Reply from Cotswold Collections
Hi Margaret, thank you for your lovely review. We're so pleased to hear that you are delighted with your recent experience with Cotswold Collections. Best wishes, Madeleine.
The dress was too low at the neck and…
The dress was too low at the neck and didn’t feel that it was worth the money.
July 4, 2025
Reply from Cotswold Collections
Hi Eileen, we're sorry to hear you weren't completely happy with the item. We will most certainly pass your suggestion along to our design team, who consider all customer comments in the creation of our future collections. If you would like to discuss any of this in more detail, please call customer services on 01242 536712. Best regards, The Cotswold Collections Team.
Reply from Cotswold Collections
Hi Joan, we are delighted that you decided to choose Cotswold Collections, thank you so much for your review. Best wishes, Madeleine.
Reply from Cotswold Collections
Hi Sue, thank you so much for your review. We are delighted to see your positive feedback. Best wishes, Madeleine.
With not having any thing from you…
With not having any thing from you before , I have found things are on the small size , have now sent for next size up and all o k.
Nice collection, post and packaging fine.
June 26, 2025
Reply from Cotswold Collections
Hi Heather, thank you for your review, your feedback will be really valuable for us as we move forward towards future collections. All the best, Madeleine.
Excellent quality and choice
Excellent quality and choice. Reasonable prices and reliable service. Highly recommend.
June 27, 2025
Reply from Cotswold Collections
Hi Tina, thank you so much for taking the time to give us your review, we are delighted to hear that you were happy with our service. Best wishes, Madeleine.
Great buy
I bought 2 matching pieces, top and skirt at Clarence for less than the price of one piece. Fabric soft and very cool on the hottest day, fit is great, totally thrilled.
July 4, 2025
Reply from Cotswold Collections
Hi Robyn, thank you so much for your review. We are delighted to see your positive feedback. Best wishes, Madeleine.
Reply from Cotswold Collections
Hi Jenny, thank you for your lovely response, I have passed this on to the rest of the team who are delighted about your 5-star review. Best regards, Madeleine.
Reply from Cotswold Collections
Hi Valerie, thank you for your lovely review. We're so pleased to hear that you are delighted with your recent experience with Cotswold Collections. Best wishes, Madeleine.
Nice material and style
Nice material and style, spoilt by bad construction, some seams especially the shoulder seams were rough
July 2, 2025
Reply from Cotswold Collections
Hi Coral, thank you for your review, your feedback will be really valuable for us as we move forward towards future collections. All the best, Madeleine.
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