Fast and efficient service, and excellent products. I ordered a Harris tweed Baker boy cap in Large and Extra Large sizes, as I’m borderline between the two size wise. The L was the best fit, so I ret... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really excellent product and exactly what I was after. Great quality, as good as those much, much more expensive. Good sizing and fits perfectly. Delivered bang on schedule. Highly recommended.... See more
Company replied
I got a 2 hats for my uncle 1 leather cowboy hats and a trilby along with a feather brooch separately.. can’t explain it any other way other then him being delighted. He always has a smile on his... See more
Company replied
Perfect hat, great customer service too. Had to change delivery type for a birthday present date. Called and no problem at all. First class knowing I had the reassurance of being able to return if s... See more
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Company details
Written by the company
Exceptional service. Quality hats. Fast UK delivery. Cotswold Country Hats is a UK-based online hat specialist, located in the Cotswolds, offering a wide range of hats and caps for all styles and occasions. We pride ourselves on exceptional customer service, with friendly, knowledgeable support available by phone and email, along with fast, reliable UK dispatch. With a focus on quality, value, and customer care, we aim to make every purchase a positive experience. Whether you're looking for everyday wear or something special, we’re here to help you find the perfect hat. Our collection includes Top Hats, Bowler Hats, Homburgs, Trilbys, Fedoras, Pork Pie Hats, Panama hats, Flat Caps, Baker Boy / Newsboy Caps, Bucket Hats, Bush Hats, Straw Hats, and hats for the races, in a range of materials including wool, cotton, linen, tweed, wax, and leather. Visit our website to explore the full range.
Contact info
Cotswold Business Centre, 2 A P Ellis Road, Upper Rissington, Glos, GL54 2PL, GL54 2QB, Upper Rissington, United Kingdom
- (01451) 810516
- sales@cotswoldcountryhats.com
- cotswoldcountryhats.com
4.8
Excellent
111 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Really excellent product
Really excellent product and exactly what I was after. Great quality, as good as those much, much more expensive. Good sizing and fits perfectly. Delivered bang on schedule. Highly recommended. I'll certainly be using them again.
January 10, 2026
Unprompted review
Reply from Cotswold Country Hats
Hi Phil, Thank you so much for your fantastic review. We’re delighted to hear the hat was exactly what you were looking for and that you’re pleased with the quality, fit and value. It’s great to know it arrived right on time too. We really appreciate your recommendation and look forward to welcoming you back again in the future! With best wishes, Nicky
Wool Fedora Hat with Country Feather Wrap Trim - Chadlington
I Initially purchased the Wide Brimmed Fedora Hat with Removable Country Feather Brooch - Farmington which was lovely but I wanted something less cowboy looking and more elegant so I exchanged it for the Wool Fedora Hat with Country Feather Wrap Trim - Chadlington. This hat was absolutely gorgeous and I fell in love with it straight away and have had so many compliments when wearing it. Absolutely delighted.
January 26, 2026
Unprompted review
Reply from Cotswold Country Hats
Hi Maggie, Thank you so much for your lovely review! We’re glad to hear you have found the perfect style. The Chadlington is such an elegant choice - it's so beautiful, isn't it! It’s wonderful to hear you fell in love with it straight away and that you’ve been receiving lots of compliments as well! With best wishes, Nicky
I would recommend Cotswold country hats…
I would recommend Cotswold country hats I found them very helpful in helping me with hat sizes comparing USA /uk prompt reply’s as I said very helpful
February 9, 2026
Unprompted review
Reply from Cotswold Country Hats
Hi Ron, Thank you so much for your lovely feedback! We’re really pleased to hear you found our sizing advice helpful and we appreciate your recommendation. With best wishes, Nicky
Very happy with my waterproof hat
Very happy with my waterproof hat — perfect for dog walking. Easy to order and quick delivery
February 4, 2026
Unprompted review
Reply from Cotswold Country Hats
Hi Caroline, Thank you for your lovely review! We’re so pleased to hear your waterproof hat is perfect for dog walking and that you found the ordering easy with quick delivery. Enjoy wearing your new hat and thanks for your support! With best wishes, Nicky
Great quality - superb style
The hat is great quality - absolutely what I was after. Delivery was prompt, carefully packaged. I'm delighted - and the first time I wore it another chap was so impressed he's buying one as well.
January 7, 2026
Unprompted review
Reply from Cotswold Country Hats
Hi Malcolm, Thank you so much for your lovely review! We’re delighted to hear the hat was exactly what you were looking for and that you were pleased with the quality, delivery, and packaging. It’s especially nice to hear it’s already had an admirer and we really appreciate you recommending us. Thank you for your support! With best wishes, Nicky
Reply from Cotswold Country Hats
Hi David, Thank you for your great review! We’re really pleased to hear you’re happy with both the product and the support. Your feedback means a lot to us, thank you. With best wishes, Nicky
The hat is perfect and inexpensive…
The hat is perfect and inexpensive compared to most others of that sort.
Given it was order for Christmas I didn't expect the service to be quick but it was.
Have no hesitation in recommending this company,
January 6, 2026
Unprompted review
Reply from Cotswold Country Hats
Hi Liz, Thank you so much for your lovely review! We're really pleased to hear you’re happy with the hat and found it great value, and it’s great to know it arrived quickly despite the busy Christmas period. We truly appreciate your recommendation and support, thank you! With best wishes, Nicky
Great product.
Easy to Order. Great choices. Exceptional customer service. Ordered another.
December 22, 2025
Unprompted review
Reply from Cotswold Country Hats
Hi Nigel, Thank you so much for your great review! We're pleased to hear you found the ordering easy, enjoyed the range, and were pleased with our customer service. It’s especially lovely to know that you’ve already ordered another - we really appreciate your continued support! With best wishes, Nicky
Royal Mail lost my parcel and they sent…
Royal Mail lost my parcel and they sent a replacement straight away. Top service
December 5, 2025
Unprompted review
Reply from Cotswold Country Hats
Hi Mark, Thank you for your kind review. We’re sorry that Royal Mail delivered the parcel to the wrong address, but we’re glad we were able to help resolve the situation quickly for you. We have raised this with Royal Mail to help prevent it happening again. Thanks again for your understanding and for taking the time to leave feedback. With best wishes, Nicky
Excellent customer service
Excellent customer service. Easy to navigate website. High quality products and prices. Good standard delivery service.
Trilby purchased as gift. Highly recommend.
December 1, 2025
Unprompted review
Reply from Cotswold Country Hats
Hi Santa supporter, Thank you so much for the excellent review! We’re so pleased to hear you found the website easy to use and were happy with both the service and the quality of the trilby you purchased as a gift. We really appreciate the recommendation - it means a lot to us. With best wishes, Nicky
Neither satisfied nor dissatisfied.
As a company, the service was neither poor nor brilliant.
They delivered what I ordered, eventually.
It was remarkable that, I ordered something else from a completely different company, the same day as I ordered my hat, and the other company managed to deliver the order the very next day.
This order took quite a while to receive.
Don’t use them if you’re in a rush.
Noted that they charge to return things if you don’t like them, and also for delivery.
No big deal though.
They asked me to review my experience, and that is what I have to say.
November 7, 2025
Unprompted review
Reply from Cotswold Country Hats
Hi Jeremy. Thank you for taking the time to share your feedback. We're glad to hear your order arrived safely, but we're sorry to learn you felt the delivery took longer than expected. Your order was placed with our standard delivery service (2–5 working days), and it was delivered within this timeframe. We do understand that delivery speeds vary between companies, which is why we also offer faster options such as 1st Class and Next Day Delivery for customers who need their items urgently. Regarding returns, we refund the original standard delivery cost on returned items, and customers are welcome to use our returns label if they wish. We genuinely appreciate you sharing your experience, as it helps us continue to improve. Thank you again for your order. With best wishes, Nicky
Love the quality
Love the quality, size and how quickly it was delivered
November 10, 2025
Unprompted review
Reply from Cotswold Country Hats
Hi Emma, Thank you for your lovely review. We're so pleased to hear you’re happy with the quality, the fit, and the speedy delivery. We really appreciate your feedback. With best wishes, Nicky
Groovy
Fast shipping. Nice, vintage style hat. Bought XL but I needed an XXL. It fits fine and the wool has give. Very happy.
October 27, 2025
Unprompted review
Reply from Cotswold Country Hats
Hi Jed. Thank you for your great review. We're pleased to hear you’re happy with your hat and the fast shipping. It’s good to know the XL worked out comfortably for you, even though you needed an XXL. Thanks for your feedback. With best wishes, Nicky
Brilliant company
Brilliant company, the hat I ordered was to small returned it, got a email to say that they had dispatched a new hat immediately, really great company, would definitely recommend to any one wanting a great quality hat
October 21, 2025
Unprompted review
Reply from Cotswold Country Hats
Hi Barbara, Thank you so much for your lovely review! We're pleased to hear you’re happy with your hat and that the exchange process was quick and easy. It’s great to know you were pleased with both the service and quality. We really appreciate your recommendation and your kind words, thank you. With best wishes, Nicky
Excellent product
Delivery fast and easy and the quality of the product excellent.
October 20, 2025
Unprompted review
Reply from Cotswold Country Hats
Hi Myra, Thank you for your kind review! We're so pleased to hear you were happy with the quick delivery and excellent quality of your hat. We really appreciate your feedback and support! With best wishes, Nicky
Highly recommend
Looking for a hat for a wedding out in California, I needed it to travel well. The Haydock fedora hat did exactly that
Very happy! Beautiful made, strong but flexible. Folded it for travel and it was in perfect condition when I arrived.
Five 🌟
October 6, 2025
Unprompted review
Reply from Cotswold Country Hats
Hi Emily, Thank you so much for your lovely review! We're so pleased to hear that your Haydock Fedora was the perfect travel companion for the wedding in California. It’s great to know it travelled well and arrived in perfect condition - exactly what it’s designed for! We really appreciate your kind words and 5-star feedback. With best wishes, Nicky
I absolutely love these hats
I absolutely love these hats! Lovely customer service too. They are fantastic quality, the feathers are gorgeous and I will be buying more! X
July 1, 2025
Unprompted review
Reply from Cotswold Country Hats
Hi Olivia. Thank you so much for your lovely review! We’re glad to hear you love your hats and that you’re happy with the quality and customer service. The feathers really do add that special finishing touch, don’t they! We look forward to helping you find more hats you’ll love in the future. With best wishes, Nicky
Efficient delivery- very pleased with Panama hat.
Efficient ordering and delivery- very pleased with the quality of the Panama hat - just as pictured.
July 16, 2025
Unprompted review
Reply from Cotswold Country Hats
Hi Morwenna. Thank you for your kind review. We’re so pleased to hear you’re happy with your Panama hat and that it was just as pictured. It’s great to know the ordering and delivery process went smoothly too. With best wishes, Nicky
Great quality gorgeous hat
The item I wanted wasn't in stock when I went to order it. I left a message to find out when it was next back in stock and I received a really quick response and was notified when it was ready to be ordered. The hat arrived quickly, was well packaged and is lovely. As it is a present there is no picture but it is as gorgeous irl as online. I would recommend.
July 16, 2025
Unprompted review
Reply from Cotswold Country Hats
Hi Davina, Thank you so much for your lovely review! We’re really glad we could keep you updated about the stock and that everything went smoothly with your order. It’s great to hear the hat arrived quickly, was well packaged and lived up to expectations in real life too! We hope the recipient loves it just as much and thank you for recommending us, it means a lot! With best wishes, Nicky
Very pleased with the hat
Very pleased with the hat. Good photos on the website which helped me choose the hat I was looking for. Really pleased when it arrived, well packaged and arrived quickly. Would not hesitate in using Cotswolds again.
July 1, 2025
Unprompted review
Reply from Cotswold Country Hats
Hi Gary. Thank you so much for your lovely review! We're really pleased to hear that the website photos helped you choose the right hat and that it arrived quickly and well packaged. It's great to know you're happy with your purchase, and we’d be delighted to welcome you back anytime. With best wishes, Nicky
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