Unbelievable! I ordered a vintage ring as push present for my wife. I placed the order at 10:30pm, they called the following morning to give me a delivery date. The ring arrived a day earlier than... See more
Company replied
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See what reviewers are saying
I originally saw what I wanted to purchase on tiktok, and it had already been reserved as sold. However something must have gone not to plan...luckily enough for me. The comment I had made expressing... See more
Company replied
Needed a watch battery changed, and this is getting harder these days! Staff in Bourton-on-the-Water were immediately friendly and helpful, provided a new strap holder, and even found a treat for my g... See more
Company replied
I ordered 2 items off of TikTok, and I am absolutely in love with both of the pieces. Communication was very easy, shipping was super fast. The packaging was very secure, and the boxes that the jewell... See more
Company replied
Company details
Written by the company
Based in the West Country, Cotswold Fine Jewellery Group can trace its origins in the jewellery business back as far as 1741, making it one of the longest established firms in the South of England. The company currently operates high street stores in Cheltenham, Beaconsfield, Marlborough, Gloucester, Bath, Bourton on the Water, Gerrards Cross and Berkhamsted. We stock a vast range of Antique, Vintage and Modern jewellery, a selection of which is available to purchase online. Our Antique and Vintage jewellery is hand restored by our own highly skilled goldsmiths. The range is sourced from our own stores or from a network of other independent retailers throughout the UK.
Contact info
5 Southgate Street, GL1 5TG, Gloucester, United Kingdom
- info@cotswoldfinejewellery.co.uk
- cotswoldfinejewellery.co.uk
4.6
Excellent
42 reviews
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Replied to 100% of negative reviews
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Great service
Great service
And product was in excellent condition and received within 48 hours
August 28, 2024
Reply from Cotswold Fine Jewellery
Dear Elliot,
Thank you for taking the time to leave this lovely review.
Best wishes from us all at Cotswold Fine Jewellery Group
Brilliant
I ordered 2 items off of TikTok, and I am absolutely in love with both of the pieces. Communication was very easy, shipping was super fast. The packaging was very secure, and the boxes that the jewellery arrived in are also beautiful. Special thanks to Meg, who answered all of my questions and made the experience very enjoyable. I will be returning for more products in the future :)
June 3, 2024
Unprompted review
Reply from Cotswold Fine Jewellery
Dear Monica,
Thank you for taking the time to leave this lovely review, we look forward to assisting you in the future.
Best wishes from us all at Cotswold Fine Jewellery Group
Reply from Cotswold Fine Jewellery
Dear Dominic,
Thank you for leaving us this wonderful review, we really appreciate your feedback.
Best wishes from us all at Cotswold Fine Jewellery Group.
Beautiful earrings
Beautiful earrings, bought as a gift. Great customer service, speedy delivery. Will definitely recommend.
March 27, 2024
Reply from Cotswold Fine Jewellery
Dear Joanne,
Thank you for taking the time to leave this lovely review, we greatly appreciate your feedback.
Best wishes from us all at Cotswold Fine Jewellery.
Super fast dispatch even tho it was a…
Super fast dispatch even tho it was a bank holiday weekend, fantastic communication ! Product arrived superb presentation of packaging with a hand written thank you note … and exceeded expectations for quality of item ! Definitely recommend and look forward to my next purchase!
Thank you and keep up the good service xx
March 28, 2024
Reply from Cotswold Fine Jewellery
Dear Marion,
Thank you so much for leaving this wonderful review, we really appreciate your feedback. Please do get in contact if we can help you in the future.
Best wishes from us all at Cotswold Fine Jewellery
Amazing jewellers shop in Berkhamsted, Hertfordshire
I want to thank Shakela Nunn for all her amazing help in helping me design a ring made from my mother’s engagement ring and my engagement ring. Into the most beautiful boodle style ring. I could not be more happier.
What an amazing ring just stunning. Thank you Abbey fine jewellers.
January 17, 2024
Unprompted review
Reply from Cotswold Fine Jewellery
Dear Sharon,
Thank you so much for leaving this wonderful review, we really appreciate your feedback. Please do get in contact if we can help you in the future.
Best wishes from us all at Cotswold Fine Jewellery
Fabulous
The ease of purchase and the amazing customer service from Alfonsina. I asked about additional services, all the information was given and I made the extra purchase
February 1, 2024
Reply from Cotswold Fine Jewellery
Thank you so much for leaving this wonderful review, we really appreciate your feedback. Please do get in contact if we can help you in the future.
Best wishes from us all at Cotswold Fine Jewellery
Really lovely item and arrived quickly…
Really lovely item and arrived quickly and lovely packaging
January 11, 2024
Reply from Cotswold Fine Jewellery
Dear Julie
Thank you so much for leaving this wonderful review, we really appreciate your feedback. Please do get in contact if we can help you in the future.
Best wishes from us all at Cotswold Fine Jewellery
Reply from Cotswold Fine Jewellery
Dear Nicole,
thank you for taking the time to leave this lovely review, please do get in touch if we can help you in the future.
Best wishes from us all at Cotswold Fine Jewellery
Great service again
Beautifully packaged and dispatched so quickly. Im a repeat customer, this is the third item I’ve bought and I love everything I’ve received so far.
October 21, 2023
Reply from Cotswold Fine Jewellery
Dear Amy,
thank you for leaving this lovely review, we really appreciate your custom.
Best wishes for us all at Cotswold Fine Jewellery
Stunning
After seeing their advert for the stunning pink sapphire and diamond ring, I loved it, bought it and now proudly wearing it 💍😊
October 12, 2023
Reply from Cotswold Fine Jewellery
Thank you for leaving this lovely review. We're really pleased the beautiful ring has gone to a good home.
Best wishes from us all at Cotswold Fine Jewellery.
Professional, communicative & highly recommend
I originally saw what I wanted to purchase on tiktok, and it had already been reserved as sold. However something must have gone not to plan...luckily enough for me. The comment I had made expressing my initial interest was replied to and they let me know it was available again. The communication through both social media and email was exemplary, the sale was made quickly and I was notified when I would received my purchase. I hope to find further beautiful items with them and cannot recommend them enough!
October 6, 2023
Reply from Cotswold Fine Jewellery
Dear Katie,
Thank you so much for leaving this wonderful review, we really appreciate your feedback. Please do get in contact if we can help you in the future.
Best wishes from us all at Cotswold Fine Jewellery
Very quick delivery and I received a…
Very quick delivery and I received a hand written note with the ring! Highly recommend x
September 5, 2023
Reply from Cotswold Fine Jewellery
Dear Hope,
Thank you so much for leaving this lovely review. Please do get in contact if we can help you in the future and thank you for your valued custom.
Best wishes from Cotswold Fine Jewellery
The best place to buy jewellery!!!
So happy with my two new rings. The customer service and handwritten notes really make the purchase so special! I love the range of really unique and high quality jewellery you can find on their website. I highly recommend shopping here!!
August 22, 2023
Reply from Cotswold Fine Jewellery
Dear Hannah,
Thank you for another wonderful review, we're very grateful for your loyal custom.
Best wishes from us all at Cotswold Fine Jewellery.
Highly recommend!!
Had an amazing experience shopping with CFJ. Alfonsina, in particular, was amazing at responding to emails in a timely manner, giving me all the information required, and holding the ring for me. The ring was sent with next day delivery and the packaging was lovely and presentable, including a handwritten note. Would definitely recommend to anyone looking for unique pieces. I, myself, will definitely be shopping with CFJ again! 😊
August 12, 2023
Unprompted review
Reply from Cotswold Fine Jewellery
Dear Ella,
Thank you very much for leaving this wonderful review. We're so pleased you were delighted with your ring. If you need anything in the future, please do contact us and thank you for your valued custom.
Best wishes from us all at Cotswold Fine Jewellery.
Online Sales
I ordered a necklace online after seeing a video of it. The process of using the website and ordering was completely pain free. The necklace came quickly and securely, presented well with a lovely hand written note. Would use again
July 14, 2023
Reply from Cotswold Fine Jewellery
Dear Sophie,
Thank you very much for taking the time to write this wonderful review. If we can help you with anything in the future, please do get in touch.
Many thanks for you much valued custom.
Best wishes from Cotswold Fine Jewellery.
Excellent customer service and…
Excellent customer service and communication, fast at replies and queries, highly recommend
June 13, 2023
Reply from Cotswold Fine Jewellery
Dear Egla,
Thank you very much for your wonderful review, we greatly appreciate your feedback.
Best wishes from us all at Cotswold Fine Jewellery
Amazing customer service!
Amazing customer service, always speedy responses and very fast delivery I have purchased a couple of rings and all have been perfect!
June 13, 2023
Unprompted review
Reply from Cotswold Fine Jewellery
Dear Chloe,
Thank you so much for this wonderful review and for your valued custom. Please do contact us if we can help you in the future.
Best wishes from us all at Cotswold Fine Jewellery
Helped me choose a lovely pendent and…
Helped me choose a lovely pendent and saw another that i later decided to buy excellent customer service
June 4, 2023
Reply from Cotswold Fine Jewellery
Dear Sarah,
Thank you very much for this wonderful review. If we can help you with anything in the future, please do contact us.
Thank you for your valued custom.
Best wishes from us all at Cotswold Fine Jewellery .
Reply from Cotswold Fine Jewellery
Dear Fiona, thank you for leaving us this wonderful review. If we can help you with anything in the future, please do contact us.
Thank you for your much valued custom.
Best wishes,
Cotswold Fine Jewellery
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