The Cotswold Port Co Reviews 

379
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently point out that the website is easy to use and placing an order is completely straightforward from start to finish. Many buyers are especially impressed by the exceptionally quick delivery times and the impressive selection of items available. Furthermore, shoppers frequently praise the sturdy packaging that ensures products arrive safely without any issues. Some reviewers were not happy with the gift wrapping service, noting that the paper arrived torn or address labels revealed the contents. A few other people also felt that presentation boxes occasionally arrived with minor damage during transit, although service remains otherwise fantastic.

What people talk about most

Product

Consumers find product to be positive, highlighting an amazing range with great quality and competitive... See more

Delivery service

Customers had positive experiences with delivery service, consistently praising the exceptionally quick... See more

Order

Reviewers highlight positive aspects of order, noting that the process is consistently straightforward and... See more

Service

Users describe positive interactions with service, highlighting great communication and attention to detail... See more

Quality

Customers consistently note positive experiences with quality, praising the fabulous items, professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time order. Site was easy to navigate and pay. Competitive pricing and range of products. Bottles were securely packaged and arrived less than 24 hours later. Excellent service from start to fin... See more

Company replied

Rated 5 out of 5 stars

I ordered a Taylors Historic Globe edition port earlier in the year as a birthday gift then, this past week, a Kopke 10 YO Tawny in a very attractive decanter as a Christmas present for the same luc... See more

Company replied

Rated 5 out of 5 stars

I came across this company while searching Warre's port and ended up placing an order for six bottles ( none of which were Warre's as it turned out... ordering was very straightforward and the port ar... See more

Company replied

Rated 5 out of 5 stars

This was the first time of using Cotswold Port Company and will definitely use them again. I asked some questions on their chat line after 7pm and was very surprised to get an almost instant response.... See more

Company replied


Company details

  1. Wine Store
  2. Alcohol Store
  3. Alcoholic Beverage Wholesaler
  4. Beverage Distributor
  5. Liquor Wholesaler

About The Cotswold Port Co

Written by the company

In a world of extensive on-line choice to buy wines and spirits, Cotswold Port Company is focused on supplying quality fortified wines from around the world.

If we list it, we've tasted it, shared it, discussed it and satisfied ourselves that it will meet our customers’ expectations.

Fortified Wine Portfolio


Gift Collection


Contact info

4.9

Excellent

TrustScore 5 out of 5

379 reviews

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1-star

Asks customers to review

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4.9

All reviews

(379)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great service

Great service
Great range of Ports that seem to be priced well

I can’t recommend the gift wrapping as it turned up and the wrapping paper was ripped - presumably during delivery and it was brands wrapping paper - which gives away the contents!

Not a complaint, just feedback

November 28, 2025
The Cotswold Port Co logo

Reply from The Cotswold Port Co

Thank you for your feedback! We’re glad you’re happy with our range and pricing. We really appreciate your note about the gift wrapping and will take it on board to improve for future orders.

Rated 5 out of 5 stars

Company responded efficiently

Company responded efficiently, delivered as promised in time with the goods securely wrapped and protected. No fuss, no bother...

November 28, 2025
The Cotswold Port Co logo

Reply from The Cotswold Port Co

Thank you! We’re delighted everything arrived safely and on time. We’re glad you found the process smooth and hassle-free, and we look forward to serving you again!

Rated 5 out of 5 stars

A good selection of Port plus my…

A good selection of Port plus my purchases arrived swiftly
Many thanks

November 28, 2025
The Cotswold Port Co logo

Reply from The Cotswold Port Co

Thank you! We’re glad you enjoyed our selection of ports and that your order arrived quickly. We really appreciate your support.

Rated 5 out of 5 stars

Excellent service and delivery.

First time order. Site was easy to navigate and pay. Competitive pricing and range of products. Bottles were securely packaged and arrived less than 24 hours later. Excellent service from start to finish. Highly recommend this family run small business.

November 24, 2025
Unprompted review
The Cotswold Port Co logo

Reply from The Cotswold Port Co

Thank you so much for your wonderful review! We’re thrilled your first experience with us was so positive and that everything arrived safely and quickly. Your support and recommendation mean a lot, and we look forward to welcoming you back soon!

Rated 5 out of 5 stars

Vince

I ordered a Taylors Historic Globe edition port earlier in the year as a birthday gift then, this past week, a Kopke 10 YO Tawny in a very attractive decanter as a Christmas present for the same lucky person! Plus a bottle of the same as a taster to save the decanter - for a while!
Delivery was arranged to fit in with when I would be home else it would have been next day despite opting for the standard option! The packaging was really robust, DPD did a great job too!
I would thoroughly recommend Cotswold Port and will keep an eye out for email product news, cheers!

November 26, 2025
Unprompted review
The Cotswold Port Co logo

Reply from The Cotswold Port Co

Thank you so much for your fantastic review! We’re thrilled your gifts were received so well and that the delivery worked perfectly for you. It’s wonderful to hear you’d recommend us, and we’ll be sure to keep you posted with our latest product news. Cheers!

Rated 5 out of 5 stars

Prompt dispatch and a lovely drop

Prompt dispatch and a lovely drop. Will definitely purchase from you again.

November 24, 2025
Unprompted review
The Cotswold Port Co logo

Reply from The Cotswold Port Co

Thank you! We’re delighted you enjoyed your port and that it arrived so quickly. We look forward to sending you more bottles soon!

Rated 5 out of 5 stars

Great service

Every order has been fulfilled promptly and successfully. Not much room for improvement!

November 25, 2025
Unprompted review
The Cotswold Port Co logo

Reply from The Cotswold Port Co

Thank you so much! We’re thrilled to hear you’ve been happy with every order. We’ll keep doing our best to make sure each one is just as seamless!

Rated 5 out of 5 stars

Great experience

Ordered a bottle as a present cant believe how quickly it came extremely well packaged and in mint condition. Faultless.

November 29, 2025
Unprompted review
The Cotswold Port Co logo

Reply from The Cotswold Port Co

Thank you! We’re so glad your gift arrived quickly and in perfect condition. It’s wonderful to hear your experience was faultless. We look forward to helping with your next order!

Rated 4 out of 5 stars

Good customer service

My order arrived in good time. Unfortunately one item arrived with some damage to it.
I reported this to the company who swiftly arranged for a replacement to be sent out.
Very good customer service.

November 21, 2025
Unprompted review
The Cotswold Port Co logo

Reply from The Cotswold Port Co

Thank you for your kind words! We’re glad we could quickly sort the replacement and that you were happy with our service. We look forward to helping with your future orders!

Rated 5 out of 5 stars

Great service

Great service. It turned quickly and accurately.

November 21, 2025
Unprompted review
The Cotswold Port Co logo

Reply from The Cotswold Port Co

Thank you! We’re glad everything went smoothly and quickly. We look forward to serving you again soon!

Rated 5 out of 5 stars

Great Service Even When Things Go Wrong

I placed my first order of 7 bottles with the Cotswold Port Co. on Wednesday and received my order on Thursday. Great service. However, one bottle was damaged. A quick telephone call and an email back to the company prompted a rapid reply, apology and an offer of a replacement. Things can go wrong when buying goods and it is how the business deals with the issue that counts. The Cotswold Port Co. provided an excellent service and I will be ordering from them again.

November 20, 2025
Unprompted review
The Cotswold Port Co logo

Reply from The Cotswold Port Co

Thank you for your kind words! We’re glad we could resolve the issue quickly and that your overall experience was positive. We really appreciate your understanding and look forward to helping with your next order!

Rated 5 out of 5 stars

I was delighted to find that the 1999…

I was delighted to find that the 1999 port was available as this was becoming increasingly difficult to find. Ordering was straightforward, delivery was extremely prompt and the bottle arrived in perfect condition. This is a gift which I know that the recipient will appreciate.
Great service all round & I will be returning in the future.

November 21, 2025
Unprompted review
The Cotswold Port Co logo

Reply from The Cotswold Port Co

Thank you so much! We’re delighted we could help you find the 1999 port and that it arrived safely. We hope the recipient enjoys it, and we look forward to welcoming you back for your future orders!

Rated 5 out of 5 stars

"The Tops"

"The Tops" from placing my order to delivery. Excellent product, price and service. Very helpful customer service when answering my question on the telephone and by email.
This company is now in my address book for future orders.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

First time user

First time user, had a little difficulty with the website but customer services were fabulous and then able to find what I needed, get it ordered and arrived quickly, safely and well package for protection of the product, very pleased, highly recommend.

November 8, 2025

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